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“Enjoyable stay” 4 of 5 bubbles
Review of Riad Chergui

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Riad Chergui
Ranked #34 of 1,186 Marrakech B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
“Enjoyable stay”
4 of 5 bubbles Reviewed December 30, 2012

We enjoyed our stay here - the interiors were very clean, and nicely decorated. We were impressed with the bathroom and the tadiakt plaster work in particular (!) and were really pleased to receive a room upgrade.
The riad felt quiet and peaceful, the breakfasts were good, and the staff seemed friendly.
We would have liked locks on the bedroom doors, as we had some belongings (like a laptop) that couldn't fit in the safe.
One annoyance was that on being dropped off at a road near the riad, our luggage was given to a couple of local kids, who then wheeled it to the riad. (We would have done it ourselves, but there didn't seem a choice). This was fine, until demands for money were then made, and having just arrived in the country, we had no small change. The hotel helped us out, but this was a stressful start to our holiday that we could have done without, particularly as we were heckled a lot by the kids for more money over the next couple of days.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ajctone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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556 reviews from our community

Traveler rating
    508
    40
    6
    0
    2
See reviews for
108
259
15
7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Marrakech, Morocco
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 23, 2012

Thiis elegant small riad in the back alleys of Marrakech is a hidden gem. It has been lovingly restored with art works, top quality linens and a lovely dipping pool in one of the two courtyards. The rooms are Moroccan style and even details like the lighting have been thought through. The proof of a quality establishment is always in the warmth of the greeting and personal care and attention given by the owner. No detail of our comfort was left to chance. The owner goes out of her way to ensure the comfort of her guests. The one tiny negative was the gentleman guest who insisted on monopolizing the living room for his cigar, thus ruining the evening for other guests. I would suggest a clear no smoking policy in all indoor areas! But that did nto detract from the warmth of the welcome or the comfort of the experience. A hearty recommendation to Riad Chergui.

Room Tip: Duff is lovely but so are all the rooms we looked at.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roya2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Serrig, Germany
1 review
3 of 5 bubbles Reviewed December 2, 2012

Nice and beautiful Riad but clearly overrated. Part of the staff not well trained and not service oriented... Privacy not respected, there is no possibilty to lock the room and once we came back in the evening our door was widely open....
Actually the fireplace is more a source of air pollution than a heating device.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Beate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

A wonderful Riad for visiting Marrakech with fantastic service from Manu and her team. This was TripAdvisor at its best giving us the perfect base to celebrate our 25th wedding anniversary - thank you to all previous reviewers.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CookhamVilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

The Rian Chergui was my peaceful haven a midst the chaos that is Marrakech. My room was spacious, with comfortable beds. I loved the pool and the lush courtyard. Our breakfast was adequate and served on the terrace every morning. The owner is full of information and really wants your stay to be a pleasant one and will cater to all of your needs. I would absolutely recommend this Riad and I would stay here again. Only criticism is it is located on a side street that is dark at night, but don't be fooled, it is very safe.

Room Tip: Room 1 is very spacious, great pool view!
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed November 9, 2012

As per all of the other reviews, this Riad is exceptional in its tranquility, the room was the smallest on offer but still perfectly presented and functional. The hosts were very helpful, with breakfast a particular highlight. I would absolutely recommend it, and would visit again.

The few minor criticisms, which if resolved would have earned 5/5 are as follows:

- The transfer from Airport to Riad (organised by the riad) dropped us off as close as possible, however, the driver immediately gave our bags to local youths saying they 'worked for the riad'. In fact they didn't, and were disappointed when we had no change to pay them for their assistance at the riad door. As a first time in a new culture, we felt somewhat threatened in the dark of night.
- The wifi signal does not reach far enough, there was no signal in room 4 nor the poolside area.
- I would have loved to have a seen a simple menu of lunchtime snacks, or options for dinner.
- In the evening, we experienced some noise in Room 4. I believe this was staff in the kitchen area. Fortunately our sleep was not disturbed. :)
- While I know you don't go on holiday to watch TV, the satellite TV in the lounge does not have a single English channel.

Wifi
Menu
Transfer
Noise
Satellite

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank darrylstott1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed September 26, 2012

Paradise in the centre of mad Marrakech. Really good location.
Emmanuelle and her staff were the perfect hosts. Helped us with our car hire problems, without question.
Beautiful Riad, stunning pool area and a great breakfast. Worth every penny. The ideal place to stay.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gemma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Chergui

Property: Riad Chergui
Address: 53-54 Derb El Halfaoui | Médina, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #34 of 1,186 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Chergui 4*
Number of rooms: 9
Official Description (provided by the hotel):
At only ten minutes walk from the famous square discover the riad chergui an oasis of tranquility in the midst of the bustling marrakesh medina. Riad chergui with its 9 luxurious rooms offer the benefits of a hotel with the personalized friendly and individual family service. After visiting the sites and haggling in the souks come relax and cool off beside the pool under the shade of the palm trees or enjoy an invigarating massage. ... more   less 
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Also Known As:
Riad Chergui Hotel Marrakech

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