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“Fantastic Say In Marrakech” 4 of 5 stars
Review of Riad Puchka

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Riad Puchka
Ranked #92 of 505 Hotels in Marrakech
Certificate of Excellence
Arbroath, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fantastic Say In Marrakech”
4 of 5 stars Reviewed June 30, 2013

Just wanted to say a huge thank you to all at Riad Puchka..Very welcoming..clean and delicious breakfasts! Very traditional decor and in a perfect place for easy walk to the medina square. Would defo go back..

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Quarterg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    160
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    14
    4
    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Arbroath, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

Seven women to celebrate Simone,s 40th.Loved the authentic decor,staff very helpful,breakfast fresh and tasty,esp.freshly squeezed orange.Rooms all different but suitable for our needs.Pool coldbut "refreshing"! Owners polite,helpful,and wonderfully eccentric! We loved our stay,local area the real Marrakech NOT touristy .people friendly NOT in your face.We felt safe and came and went at our liesure,staff always there.would go back.

Room Tip: Green room,has kitchen facilities,bit of a climb to get there but ok.roof terrace.private.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Sheenak259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marly-le-Roi, France
Level Contributor
121 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed May 16, 2013

The owners of this riad – Paul is American and Véronique is French – only occasionally take in guests. We had reserved the top floor suite, the Green suite, with a kitchenette and deck but upon our arrival in early June we were told it was too hot (??) on the roof top and we were put in two separate rooms on a lower floor opposite the owner’s apartment. Upon greeting us, the first information Paul gave us was the name of the local doctor for “when we got sick”! I was utterly amazed as I had previously been to Morocco and never gotten ill. But at this riad, the products served at breakfast (breads, oranges for juice, etc) are bought locally just around the corner in this very run down part of the Medina. Sure enough, a couple of days later, I came down with the “tourista” and was out of commission for 2 full days. Fortunately my husband and children were not sick.
As guests are only an occasional business, the rooms are not particularly well maintained such as torn shower curtains, problems with TV, etc.
The pool was not heated and being on the ground floor of the courtyard where it does not receive much sun, the water temperature was probably around 20°C. Too cold for me but the kids went in anyway in the late afternoons.
The best areas to stay in the Medina are North and North-west of the Place Jema Fna in the Bab Doukkala quarter. This riad is a good 15 minute walk north-east of the Place Jema Fna beyond the tanneries and one does not see very many tourists along the way. Riad Puchka
is an eerie place!

  • Stayed June 2012, traveled with family
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank Marley78160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadiaetsalim, Owner at Riad Puchka, responded to this review, November 5, 2013
Google Translation
Bonjour
Il y a eu un changement de propriétaires au Riad Puchka !!
Les enfants sont maintenant les bienvenues,
Tous les problèmes cités ici, et ils sont très rares !! sont maintenant résolus
Les anciens propriétaires étaient des pros
Venez nous voir au Riad Puchka
Nous sommes a votre service 24/24 pour que votre séjour a Marrakech soit inoubliable
avec bientôt une piscine chauffée
A bientôt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, The Netherlands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 13, 2013

At first glance this riad seemed to be OK. The rooms are spacious, clean and well kept. Also the owner of the riad, an elderly man, was helpful. Since one room was not booked, he gave us an extra room without charging extra.
However, on the second day he showed us another side of his personality. We have little kids. And in the riad there is a swimming pool (in fact one of the main reasons why we booked this place). I think it is not abnormal that kids - while enjoying themselves in the pool - make some noise. So they did. Without any warning the owner came to me, and told me that we had to leave the riad because he could no longer stand the noise while he was having his nap! He also told me that he had the same trouble before, which raises the question why he does accept bookings from families with young children. Later that day, he told me that we could stay…
Another thing which happened was that – after a few days - our kids got rashes all over their bodies. First we thought it was a virus, but when we returned home our doctor diagnosed it as bacterial folliculitis, also known as "Hot Tub Rash". Given the fact that our children stayed in the jacuzzi several times, I send an e-mail to the owner and suggested him to have the jacuzzi inspected. I will not reply what he answered me, but his words were unprecedented, extremely foul and very unprofessional.
So, especially if you are travelling with young children, I suggest you think twice before you book here...

Stayed May 2013, traveled with family
Helpful?
3 Thank Adriaan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadiaetsalim, Owner at Riad Puchka, responded to this review, November 5, 2013
Google Translation
Bonjour
Il y a eu un changement de propriétaires au Riad Puchka !!
Les enfants sont maintenant les bienvenues,
Tous les problèmes cités ici, et ils sont très rares !! sont maintenant résolus
Les anciens propriétaires étaient des pros
Venez nous voir au Riad Puchka
Nous sommes a votre service 24/24 pour que votre séjour a Marrakech soit inoubliable
avec bientôt une piscine chauffée
A bientôt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 15, 2012

Myself and a guest stayed at stunning Riad Puchka from October 9-13, 2012 and stayed in the Green Suite on the top room...it was great! It was safe haven away from the wonderfully exotic, chaotic Marrakesh. The riad is beautiful and my guest is quite hard to please and even she loved it as well! In fact, she kept snapping photos of the detailed painting and tile! I was thrilled to stay here since illness a year ago led me to cancel my booking the prevous year. Everyone at the riad was extremely helpful. Affane (the driver) picked us up at the airport and he simply was the best! He spoke perfect English and was ever so accomodating. So much that we hired him for 3 consecutive days and didn't even tell him where to take us, we trusted that he would know the highlights and did he ever...he even took us to a Berber village and Berber market...and only 600 dirhams a day or 300 dirhams for half a day! I highly recommend him and you can contact him at affanetransport@yahoo.com. The riad offered a continental breakfast every morning and the orange juice is freshly squeezed...yum! We had the maid/cook make us a meal one night (chicken tagine) and it was delectable and extremely affordable! Unfortunately, owners Paul and Veronique were not there when we stayed there (they were in Europe) but I talked to Paul on the telephone and he was extremely gracious and allowed us to keep our bags in the riad while we spend 2 nights in the Sahara. Upon returing to the riad, Paul and Veronique were back from Europe and warmly welcomed us and Paul offered to put us up a night (for free), but we already had accomodations booked for our last night in Marrakesh. Talk about hospitality! You can't miss with this riad...it is centrally located in the old medina...the accomodations are wonderful...and the beauty is unparalleled...it is like living in a palace...complete with an amazing staff! We will be back!

Room Tip: If you choose the green suite, you essentially have the entire top floor to yourself.
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank 808Honolulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 29, 2012

We had a really enjoyable time here. The location is great. The owners were wonderful and the maid was such a good cook and at very reasnable prices.
Our children were very young and unable to make too much noise in the pool so I would sugest that this is not the place to go with very young children.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank thornton_chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadiaetsalim, General Manager at Riad Puchka, responded to this review, November 5, 2013
Google Translation
Bonjour
Il y a eu un changement de propriétaires au Riad Puchka !!
Les enfants sont maintenant les bienvenues,
Tous les problèmes cités ici, et ils sont très rares !! sont maintenant résolus
Les anciens propriétaires étaient des pros
Venez nous voir au Riad Puchka
Nous sommes a votre service 24/24 pour que votre séjour a Marrakech soit inoubliable
avec bientôt une piscine chauffée
A bientôt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marseille, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 7, 2011

This delightful Riad was completely gutted and restored by the French owners a few years ago. It is in the heart of the ancient medina. They told us they restored it for themselves to live in, but it became so well-known and well-loved that gradually it morphed into a 6-suite hotel. The foyer is an artistic tour de force – walls, columns, floors, steps and swimming pool exquisitely tiled, and wooden ceilings ornately carved and painted. We stayed in a 3-room suite on the top floor, which has its own self catering kitchen and living room. The owners, Paul et Veronique, were delightful hosts, and no request was too much trouble. They organised guides and taxis for us and made sure our arrivals and departures at uncivilised hours were handled faultlessly by their staff. The Riad met all of our criteria, which were fridge and tea-making facilities, living space as well as bedroom, a/c, pool, clean, all devices working, in-room wifi, view, private outdoor patio and western plumbing all working! For the price, I could not fault it, and I would certainly stay there again.

Room Tip: If you want a kitchen, ask for the top floor room
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank john s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Puchka

Property: Riad Puchka
Address: 24 derb Hadada | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#59 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Puchka 4*
Number of rooms: 5
Official Description (provided by the hotel):
Riad Puchka was originally built for ourselves and as you can see, it is a veritable little palace. We spared no expense fitting it out in the purest of Moroccan tradition with the finest and most expensive materials. You have free access to the swimming pool, heated spa, mini-gym, sundeck and barbecue. Live and eat like kings and queens at very affordable prices. Contact us directly and we’ll take persoanal care of you. ... more   less 
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Also Known As:
Riad Puchka Hotel Marrakech

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