At first glance this riad seemed to be OK. The rooms are spacious, clean and well kept. Also the owner of the riad, an elderly man, was helpful. Since one room was not booked, he gave us an extra room without charging extra.
However, on the second day he showed us another side of his personality. We have little kids. And in the riad there is a swimming pool (in fact one of the main reasons why we booked this place). I think it is not abnormal that kids - while enjoying themselves in the pool - make some noise. So they did. Without any warning the owner came to me, and told me that we had to leave the riad because he could no longer stand the noise while he was having his nap! He also told me that he had the same trouble before, which raises the question why he does accept bookings from families with young children. Later that day, he told me that we could stay…
Another thing which happened was that – after a few days - our kids got rashes all over their bodies. First we thought it was a virus, but when we returned home our doctor diagnosed it as bacterial folliculitis, also known as "Hot Tub Rash". Given the fact that our children stayed in the jacuzzi several times, I send an e-mail to the owner and suggested him to have the jacuzzi inspected. I will not reply what he answered me, but his words were unprecedented, extremely foul and very unprofessional.
So, especially if you are travelling with young children, I suggest you think twice before you book here...
- Official Description (provided by the hotel):
- Riad Puchka was originally built for ourselves and as you can see, it is a veritable little palace. We spared no expense fitting it out in the purest of Moroccan tradition with the finest and most expensive materials. You have free access to the swimming pool, heated spa, mini-gym, sundeck and barbecue. Live and eat like kings and queens at very affordable prices. Contact us directly and we’ll take persoanal care of you. ... more less
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- Also Known As:
- Riad Puchka Hotel Marrakech