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“An Absolutely fabulous Riad”
Review of Riad Puchka

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Riad Puchka
Ranked #54 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed May 30, 2011

This Riad was simply perfect. Lovely accomodation and excellent staff. Very clean and the staff are most welcoming. The evening Tagine was devine. Mustapha The Manager was amazing and so very helpful. He arranged a driver for us for 2 days, day 1 we went all round Marrakech to all the must see places. Day 2 we went ti Essouraia. Yousseff our driver was a pleasure to be with.

  • Stayed: May 2011
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1  Thank Gazoolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 - 196 of 414 reviews

Reviewed May 3, 2011

My husband, 2 teen daughters and my sister and I travelled to Marrakech for 3 days, in April and stayed at the Riad Puchka. A beautiful, welcoming place; stunning tiling and carved wood, an inviting pool (though v. cold water), a bubbling spa, some lounge chairs to relax in by the bar and very welcoming and helpful staff.

We stayed in the Blue Room and my sister and two girls stayed in the Yellow Room. Of course the rooms were as stunning as the rest of the riad - ornate paintings on the ceilings and furniture, well equipped bathrooms with copper basins and the largest bath anyone has seen! Fluffy towels and robes are provided too. The mattress in the blue room is extremely hard, which at first I baulked at, though my aching back did not hurt throughout the stay! The doors to each room get a lock for the outside, so they are very secure.

The riad included airport transfers with a maxi-taxi - the driver led us to the riad through windy dusty streets - I'm sure we looked a sight pulling our wheelie bags behind us. Once there, the location of the riad is shown to us by the manager on a map, and although confusing initially, the many times we walked into the souks and the square, we never got lost. Look for different corners to turn, landmarks, even a graffittied heart on the riad's own lane helped a lot! People will call out to you if you look a little lost - "Square - that way!" Local people encouraged us to see their shops, but a simple and friendly "Non, merci" stopped any harrassing. My sister taught us all some Arabic phrases of greeting, which went down a treat! Learn a few phrases and it will impress! One that was used to great effect was "Shame on you" - a'aub alayk was needed once and to a woman who was aggressive and swore at us!

We did take great pains though to dress modestly and appropriately covered - feeling at the end that we were treated with great respect, as we showed respect for their culture. I do feel disappointed at some Westerners who dressed in no sleeved, low cut tops and shorts had no understanding of where they were, or who they were interacting with.

I feel very sad for the people of Marrakech since the recent bombing - it will hurt their tourism badly I feel. This is a shame as it is a fascinating place to go - we were amazed and exhausted by it - we only got a little taste of Morocco, but it was well worth it!

I nearly forgot - make sure you order a home cooked meal by the lovely ladies of the riad one night - it was the best food of the whole trip!!!!!

  • Stayed: April 2011, traveled with family
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Thank BronwynH88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2011

I have spent two nights at Riad Puchka with my mother at the end of a 8 days trip with a gruop through Morocco. The friendly driver met us at the Supratours bus station and drove us to the riad. There we met the owners, Paul and Véronique, as well as Naima and Wafa - all very kind people. We got fresh orange juice and were asked if we wanted to have lunch (fresh prepared salad) as it was already 1 pm and we were tired and hungry.
As we were the only guests, we were offered to take the small red room we booked to refresh and move for free to the huge white suite later as the room was cleaned! The reception guy then accompagnied us the way to the Jemaa el-Fna place. We had no problems finding our way back, even if it was dark already.
We ate one night at the riad, food was really good and cheap. For the lunch and the dinner (chicken brochette with vegetables and fruit salad) we payed about 240 dirhams (ca. €22) for the both of us. Don't know what problem the previous reviewer was talking about! Breakfast was good too.
The riad is really quiet, just on the roof terrace it's a bit noisier. Only the birds in the Bougainvillea bushes in the courtyard woke us up early in the morning, but that's no-one's fault.
If I ever go back to Marrakech I surely will go to this riad again. I had chosen it on the internet after viewing about 30-40 other riads. A wonderful house, an ideal location, cheap prices, good food, free wi-fi, and friendly people - just perfect!

  • Stayed: April 2011
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Thank eli78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2011

Pros:
-Naima and Wafa are great. They made sure our breakfast was hot and ready when we -were and even made a couple of great dinners for us too.
-We were 2 adults and 3 children in the Green Suite. We had a nice room. And, while it was a little tight, it was not uncomfortable at all.
-Beds were firm. (Good for some.)
-A/C very good. (Good for all.)
-Transportation to/from the airport was perfect. Drivers were on time, polite and waiting for us when we arrived to Marrackech,
-Room price was very competitive.
-Location, quick walk to souks and Djema al Fna.
-Free WiFi
-Cool, brisk, chilly pool.

Cons:
-Meal prices: The site and subsequent email stated dinners cooked by the Riad's staff costs 5 euro plus the cost of food. We were charged over 5 euro per person for the food. I am 100% positive the food didn't cost 30 euro. Not a deal breaker, but I would not recommend eating at the Riad for its cost saving claim.
-Pool/"Hot" tub: The pool was COLD. It was nice for only a few minutes and will likely be nicer as it gets hotter in Marrakech, We holidayed in April. So, the temps were in the 90's (Fahrenheit). The hot tub was warm the first day and cold everyday after that. The bubbler never worked.
-Beds were firm. (Contrary to the above, bad for some.)
-No computer printer.
-Hot water: First shower or two in the morning got hot water. Later showers didn't.

Tips:
-Find landmarks to find Riad after being out all day. The streets look the same.
-BETTER: bring a handheld GPS and mark the Riad.
-Start LOW when buying goods. No matter what the shopkeeps tell you, you are NOT getting the Moroccan price. Obviously, the lower the starting price, the less room to bargain, but we purchased a HUGE bedspread made from the "cactus silk" (rayon?) and cotton and beaded for 200 DHS. His starting price was 1500 DHS.
-Don't trust guides. Unless you're REALLY lost, don't ask random people on the street how to get anywhere. They'll take you to a million places and a via long, out of the way route to get you to pay them more. Ask the police (always in the square) or a shopkeep or another tourist. Likewise, refuse unsolicited offers from the hundreds of "guides" roaming the streets.
-Don't eat at restaurants with hawkers or without at least several locals eating there. One good restaurant: Snack Sembai (or Sbai). Prices are good, food is good. Lots of locals. Eat upstairs. It's on the road to the Jemaa al Fna Square from Riad Puchka. As you approach the square, it'll be on the right side. Look for rotisserie chickens cooking in a tall oven and several tangines roasting on a grill next to it.

Room Tip: Book early. Green room seemed least luxurious.
  • Stayed: April 2011, traveled with family
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2  Thank mjdxc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

Our daughter and family live in Scotland so we decided to meet someplace in the sun and choose Morocco. Our trip began at this absolutely lovely spot where every effort is made to make things work out for the guests. Even though we were a mix of adults and children that makes us not the easiest group to accommodate, we were treated with every patient courtesy. We arrived when it was still cold at night but there were space heaters and warm blankets to keep away the weather. If it had been summer I am sure it would also have been cool and pleasant. The Riad itself absolutely beautiful. The owners originally created it for their own home and you can tell the loving care and wonderful insight that went into making this special place. If it had been hot we would have loved the small swimming pool but we still enjoyed the hot tub. It was a hit with kids and adults. You get all the amenities and still feel like you are in an ancient palace.
We had the housekeeper fix us two reasonably priced meals that were some of the best food we had in Morocco. We ate out one night but should have stayed in every night. The fresh fruit (particularly citrus) and vegetables in Morocco are wonderful. The oranges with cinnamon and the amazing tangerines, yumm yumm. Just shows what a difference it makes if you let things get ripe before picking. What is more, the cost is very reasonable and the presentation outstanding.
The Riad is a short walk from most things you want to see and transportation can be arranged for anything else. We loved Marrakesh and Morocco and having this perfect start to recover from jet lag and get into the swing of things helped. Thank you for having this oasis available.

  • Stayed: February 2011, traveled with family
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1  Thank Khanneman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2011

Riad is nicely decorated and located in a quiet neighbourhood of Marrakech, about 15mn by foot from Jama El Fna square. Our room (green suite) was spacious and decoration is not the best I have seen but okay. However there was a storm at night and rainwater leaked all night from all the windows and below doors so that we had to our belongings in dry place and could not sleep all night. The next day we had absolutely no excuse and nobody seemed to consider this was a real problem !

  • Stayed: December 2010, traveled with family
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1  Thank Crabou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nadiaetsalim, General Manager at Riad Puchka, responded to this reviewResponded November 5, 2013
Google Translation

Bonjour
Il y a eu un changement de propriétaires au Riad Puchka !!
Les enfants sont maintenant les bienvenues,
Tous les problèmes cités ici, et ils sont très rares !! sont maintenant résolus
Les anciens propriétaires étaient des pros
Venez nous voir au Riad Puchka
Nous sommes a votre service 24/24 pour que votre séjour a Marrakech soit inoubliable
avec bientôt une piscine chauffée
A bientôt

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2011

This was the third time me and my wife visited Marrakech. Last two times we stayed at a hotel, but this time we wanted a different experience. Also, we had my parents and my two siblings with us as well. So it had to be a place which would impress them, as it was their first time in Marrakech. Also, with 6 people we wanted a place which we would find comfortable.

Riad Puchka is great. We had the blue, red and yellow rooms all which were more than adequate. We also made good use of the terrace and lobby area. The Riad is absolutely gorgeous. The whole family fell in love with the place.

The location is safe, you walk through part of the souk and through 2 streets which are well used by people so you feel very safe. Also literally 50 feet away there is a local convience store which you can buy any snacks, drinks etc. It is a great experience living and walking through the Medina part as you really feel a part of the place. Me and my wife learnt more this time than the both previous ones put together.

The highlight of Riad Puckha has to be the FANTASTIC staff. Naima and Waffa are the two ladies who clean and cook, and they are great at both. Breakfast was very nice and we had two meals in the evening there, which were cheaper than anywhere else we ate and also very delicious.

The Manager, Mustapha was extremely helpful and made us feel very safe and was always on hand to give some very good advice on where we should visit and what to do. He is a valuable asset to the Riad and probably gives the Riad it's edge over the rest. Mustapha spoke English which was great for us.

Overall, my whole family really enjoyed staying at Riad Puckha and look forward to coming again next year!

  • Stayed: December 2010, traveled with family
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1  Thank Sonayuzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Puchka

Address: 24 derb Hadada | Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#36 Luxury Hotel in Marrakech
Price Range: $62 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riad Puchka 4*
Number of rooms: 7
Official Description (provided by the hotel):
Riad Puchka was originally built for ourselves and as you can see, it is a veritable little palace. We spared no expense fitting it out in the purest of Moroccan tradition with the finest and most expensive materials. You have free access to the swimming pool, heated spa, mini-gym, sundeck and barbecue. Live and eat like kings and queens at very affordable prices. Contact us directly and we’ll take persoanal care of you. ... more   less 
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Also Known As:
Riad Puchka Hotel Marrakech

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