Riad Les Trois Palmeirs was a wonderful oasis of calm and hospitality amongst the hustle and bustle that is Marrakech. I stayed with my family there for 3 nights and I can say it is the best place I have stayed anywhere in the world. It would probably be impossible to find if you are on your first visit to Marrakech, so I would highly recommend taking advantage of their airport pick up and drop off service that the Riad offers. We were met by Ali, (the driver) and Mustapha, (the manager of the Riad). Both of them were gentleman and we can not praise them highly enough. We had planned our break to Marrakech some months in advance, all communication via email was answered promptly and clearly. The Riad offers excursions and activities that are well planned and cheaper then booking independently. We went on a day trip to the Ourika Valley and also camel riding, both of which were excellent experiences and were well planned. The guide for the Ourika valley excursion Mohammed was excellent and more or less carried our 5 year old all the way. In terms of the Riad, it was beautiful down to every detail. As other visitors have commented, the roof terrace provided a perfect area to have a meal or just relax after a day in the city. However, for us the staff were the highlight of our stay. Everyone was incredibly hospitable and considerate. As mentioned by previous visitors to the Riad. Nothing was to much for them and you genuinely felt like part of a big family. Mustapha is a wonderful man and went out of his way to assist us. Also, he never stopped smiling what ever the time of day/night. Khalid's advice on all areas made things so much easier, also his well practiced hand drawn maps to Jema El Fna where spot on. Ali, (the driver) was always feeding us with information about the city as we drove around. He is also a pretty good singer with a love for power ballads!! The ladies behind the scenes, were thoughtful and caring. We have a 5 year old and when we returned from a trip out of the Riad, a glass of milk or a towel to have a quick dip in the pool would just appear. Dalia's cooking was amazing, I would highly recommend having a meal at the Riad, lost count of how many courses, but everything tasted delicious and the service was second to none. For the quality of accommodation, food and service, Riad Les Trois Palmeirs was incredibly good value. We have traveled a fair bit, but this is the first time I have felt the need to comment on how exceptional I have found a place. Marrakech is a blast to the senses, coupled with 45C plus temperatures, being able to come back to such a calm and tranquil place, was prefect. In terms of Marrakech, lots of positives, but also some negatives, the battering isn't for everyone. Lots of helpful people and also some not so. But my review is off the Riad and I have nothing but good things to say about it.
- Official Description (provided by the hotel):
- Riad Trois Palmiers El Bacha is an amazing house built in the 18th century by a rich family of Marrakech. Very well located in the middle of the souks, Caroline and Patrick bought this Boutique-Hotel 10 years ago, made 2 years of renovation and decoration. They offer now 12 rooms, 2 pools, 2 courtyards, 3 terraces and a stunning overview on the Medina and the Atlas Mountains. They will both make unforgettable holidays for you. They will welcome you personally to Marrakech. ... more less
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- Also Known As:
- Riad Les Trois Palmiers Hotel Marrakech