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Reviewed November 4, 2017

Lovely, artistically decorated hotel that embraces you from the minute you enter off the busy streets of Marrekch.
Everyone from management down to the cleaning staff makes you feel part of a family, truly a home away from home.
Breakfast is served on the terrace every morning - a delightful experience for your palate with freshly squeezed orange juice, homemade yogurt, omlets, traditional breads and of course freshly brewed mint tea served in the traditional Moroccan way.
For 15 euros one way you can be picked up at the airport and delivered to your destination, a good option as Marrakech is a world of frenzied activity.
We will never forget this unique experience and the wonderful people we met at the Riad Le Clos des Arts.

Stayed: October 2017, traveled as a couple
1  Thank Ibrahim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo_Giorgina, Manager at Riad le Clos des Arts, responded to this reviewResponded November 12, 2017

Dear Valerie & Ibrahim,

Thank you from our hearth for the beautiful words to describe your experience with us.
Our staff collaborates all together to make our guests feel at home in Marrakech. And we are therefore very happy that you appreciated the results of or team work.
It was a privilege to have had you as our guests.

Warm Regards

Giorgina, Sabela and Valentina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2017

The service at this hotel/riad was absolutely superb. Masimo (the owner, along with his wife) and his staff were incredibly friendly and off-the-charts accommodating. A few examples of their service:

1. Masimo personally coordinated with our driver as we were arriving in Marrakesh to ensure that we could navigate the tricky streets of the Medina and arrive at the Riad easily
2. Masimo personally met us at the taxi drop-off spot (which was a bit of a walk from the Riad) and helped carry our bags
3. Masimo spent close to an hour with my wife and I welcoming us, teaching us how to navigate the markets, what to avoid, how to get out of a tricky situation, etc. etc.
4. We were given the flexibility to eat breakfast as late as we wanted -- we simply had to let the staff know
5. Air Maroc lost my wife's bag and Masimo attempted to work with his contacts and call the airline to help us recover the bag (we finally got it back on our last day!)

...and many more examples.

In addition, the Riad is beautifully decorated, extremely clean, and comfortable. The food at the restaurant was delicious... There's not a single negative thing I could say about this Riad. We would absolutely come back again and stay here -- no question about it.

  • Stayed: October 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank FCMSFO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo_Giorgina, Manager at Riad le Clos des Arts, responded to this reviewResponded November 12, 2017

Dear Moran and Cristina,

Thanks for your lovely words.
We are always on the forefront in welcoming and assisting our guests. We make our work with passion and it make us proud when someone publicly recognizes it, as you did in your review.

Our door will always be open for you.

Kind Regards
Massimo, Giorgina, Valentina and Sabela

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Reviewed November 4, 2017 via mobile

We spent four amazing days at the Riad. The house is beautifully decorated and the staff are so friendly and helpful. We loved not having to lock our door - a real home from home. We loved Marrakesh and the advice that everyone gave us from the Riad was fantastic and made our trip very special. Mohammed was an amazing guide and cooking at Amal was brilliant and a very worthwhile cause. We also ate at the Riad twice and they were both really lovely. Sitting on the terrace every night drinking verbena tea was just lovely. Gorgina, can we please have the recipe for the chicken and preserved lemon tagine? It was the best tagine we have had had!! Hope to see you again soon. Graham and Jo xx

Stayed: November 2017, traveled as a couple
Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo_Giorgina, Manager at Riad le Clos des Arts, responded to this reviewResponded November 12, 2017

Dear Joanne and Graham,

It is fantastic to read such a lovely review!
Thanks for having appreciated the family atmosphere of our house and it will be a pleasure to share with you our secret recipes.

Hoping to have you again with us!
Giorgina, Massimo, Sabela and Valentina

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Reviewed October 31, 2017 via mobile

We spent 4 nights at Riad le clos des arts and had the most amazing stay. Firstly the transfers were fantastic and stress free, all of the staff were so polite,helpful and really made us feel comfortable and welcome. We felt like we were at home! We had the Corail room which was lovely, really comfortable and lots of amenities, air con worked great and room was nice and dark at night time. We had a meal on the terrace on our first night which was absolutely wonderful! also breakfast each day was perfect, and we loved that each morning you got something slightly different. We enjoyed the pool after a long days walking in the heat and it was always empty so it was lovely and private. It was so nice arriving back to the Riad after the hussle and bussle of the medina. Gorgeous smell of jasmine and such a calm and peaceful environment. Thank you to the staff for such an amazing stay, we couldn't have asked for more! Hopefully see you again one day!

Stayed: October 2017, traveled as a couple
Thank abigolucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo_Giorgina, Manager at Riad le Clos des Arts, responded to this reviewResponded November 9, 2017

Dear Abigail and Robert,

Thanks you so much for such a lovely reviews.
Reading that you felt at home with us is the most welcome recognition we could get.

We wish you all the best for your new life.

Warm Regards
Giorgina, Sabela and Valentina

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Reviewed October 30, 2017

We absolutely loved our three night at Le Clos des Arts - everything about the experience was perfect starting with our greeting from Massimo who took a great deal of time to orient us to the Medina while we sipped our ginger and lemon coolers. The hotel is beautiful (the pictures on the website are accurate), and the location excellent for exploring. Our room was lovely, the food was delicious - we had a romantic dinner on the terrace, and enjoyed breakfast there each morning. Giorgina, Massimo, Sabela, and Valentina were warm, helpful, and gracious.
Grazie mille, Barbara and David

Stayed: October 2017
Thank bev1243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massimo_Giorgina, Manager at Riad le Clos des Arts, responded to this reviewResponded November 9, 2017

Dear Barbara and David,

We really appreciate that you have taken the time to write us such a nice review.
We love to personally welcome our guests, to gradually introduce them to the magnificent city of Marrakech.
It was a privilege to have had you as guests of our house.

Warm Regards
Giorgina, Massimo, Sabela and Valentina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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