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“Flawless”

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Riad le Clos des Arts
Ranked #2 of 500 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
1 review
“Flawless”
Reviewed July 12, 2013

Recently returned from Marrakech after a 3 night stay in what has to be the most unique, beautiful place I have ever stayed. The owners Georgina and Massimo offer a first class service to their clients staying at the Riad, from the moment Massimo met myself and my daughter from the transfer taxi they arranged (and at a very compeitive rate) their hospitality and warmth was second to none. Travelling along with my daugher, the advice that they both gave on the do's and don'ts when out and about was invaluable, held us in good stead for our break and made our experience of Marrakech all the more fun and enjoyable. The riad provides what only can be described as a haven of tranqulity amongst the hustle and bustle of this amazing city. So much more to mention, the location, the rooftop terrace where breakfast is served, the plunge pool, our beautiful room, fantastic staff, free wi-fi. Missing the place already, can't recommend it highly enough and cant wait to go back. Georgiona and Massimo a massive thank you to you and your staff for making my daughters 21st Birthday trip one we will both treasure.

  • Stayed July 2013, traveled with family
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Helpful?
Thank sarah l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,323 reviews from our community

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melbourne
Level 6 Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 6, 2013

This is a beautiful Riad with a rooftop terrace and a clean and cool plunge pool. Our hosts Massimo and Georgina welcomed us and explained everything we needed to know about the Riad, the medina and how to stay safe. They were excellent hosts and most helpful. The rooms were comfortable , air conditioned and beautifully furnished. The breakfast on the terrace was very good and Georgina and her staff made a beautiful dinner for us on 2 occasions.
The Riad is in a quiet location and only a short walk to the Jemaa el Fna and the souks, close to a licensed terrace bar and taxis.

  • Stayed June 2013, traveled with family
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Helpful?
Thank jec63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level 1 Contributor
3 reviews
Reviewed July 3, 2013

Our stay in Marrakech was wonderful...and what really made it for us was staying at this Riad. Whether you want to relax in a Hammam, choose from a wide range of activities, or just soak up the city wandering the streets and eating in great restaurants, the kind and very knowledgable hosts Giorgina and Massimo will point you in the right direction, or organise everything for you. The Riad itself is beautiful and all the staff make you feel very welcome. The breakfast is delicious and eating dinner here at least one night is a must! Once you have, your likely to again...
What can we say except thank you to Giorgina, Massimo and all the staff at Clos des Arts for making sure we had such a lovely holiday x

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Rosiejsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 1, 2013

I travelled to the Riad for a few days at the end of June, with my husband, for a romantic getaway. Prior to our arrival, Massimo, the owner, contacted me directly to see if I would like him to arrange a transfer-the rate was very reasonable and we agreed. We were also asked if we wanted an evening meal the first night we arrived. Once again, extremely reasonably priced. This made us think that the customer service was something exceptional-and we were delighted to find a professional, helpful taxi driver waiting for us when we arrived. Moreover, Massimo himself, met us at the car park local to the Riad and escorted us back pointing out local landmarks so we would not get lost. When we arrived at the Riad we met Massimo's lovely wife Giorgina who was gracious in welcoming us with mint tea. Massimo and Giorgina provided us with a helpful map and an introduction to Marrakech which was very informative.

As agreed we ate at the Riad and the food was fantastic-we ate again a couple of nights later and, again, the food was exceptional. The breakfasts were wonderful-fresh, filling-the staff very friendly and helpful. So, the food, the service and the Riad itself are better than 5*. It was my birthday whilst I was there and the generosity of the owners was something I haven't experienced before in a hotel; they presented me with stunning flowers, a delicious cake and some beautiful slippers-they were generous, warm and professional.

The Riad itself is very well located and it is a beautiful building which is hard to describe. The atmosphere is peaceful and unobtrusive-there is a calm and serene feeing throughout the rooms. It is exquisitely presented and does look like it may have fallen out of the covers of a magazine. The Riad, the owners and the staff who work there are amazing and I would not hesitate to recommend this stunning hotel to anyone thinking of going to Marrakech. Thank you for a wonderful holiday.

Room Tip: Don't be afraid to contact the Riad directly for availability.
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank mcrfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2013

With its prime location (five minutes to the local square), beautiful decor and friendly staff, Riad le Clos dest Arts would enhance any city visit. It's somewhat removed from the more commercial hotels that surround the medina, but all the better for it. In fact, we felt more like guests in someone's home than customers in a vast chain hotel. The decor is understated but tasteful, with small - yet thoughtful - touches throughout the whole riad. We ate dinner the first night and then had breakfast each morning and all the meals were excellent, always using simple but fresh ingredients. When we wanted peace and quiet we were left to our own devices, but if we needed help, they were ready with a range of options and sage advice.

I'd mentioned it was my wife's birthday in passing during the booking process, and on the day, she was presented with flowers, a cake and beautiful jasmine slippers after breakfast, completely unbidden by me. We received the same treatment later that day at the (excellent) Pepe Nero restaurant, after Giorgina had told them why we were coming - more cake, prosecco etc.

I doubt we could have made a better choice and it really did enhance what was a truly memorable first visit to Africa for my wife.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank billbrewster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 5 Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 24, 2013

Beautiful Riad, lovely staff (friendly and helpful without being over bearing), amazing breakfast, great location. Need anymore?! If we had to find a fault, it would be the lack of wave machine in the dunk pool.

  • Stayed May 2013, traveled as a couple
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Helpful?
Thank LeilaS84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 24, 2013 via mobile

This Riad is simply great! Their owners (Giorgina and Massimo) will treat you like real guests to their hone and the rest of the staff is incredible. The place is almost magical and every single detail there is carefully cared. I could keep writing here for long but if a review is to give you a good advice, then THIS is the place to stay!

  • Stayed June 2013
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Helpful?
Thank rainer_viertel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad le Clos des Arts

Property: Riad le Clos des Arts
Address: Riad Zitoune Jdid, Derb Tbib 50 | Near Dar Si Said and Bahia Palace, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Marrakech
#3 Romantic Hotel in Marrakech
#6 Family Hotel in Marrakech
#20 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad le Clos des Arts 4*
Number of rooms: 9
Official Description (provided by the hotel):
In a narrow street of the Medina of Marrakech come and discover Riad le Clos des Arts: a charming Arab house renovated in pure Moresque style. Be seduced by this fascinating oriental atmosphere. Be tempted by the authenticity of traditional Moroccan flavours. Be refreshed by a plunge into our small pool on the terrace. The riad offers 1 suite deluxe, 2 suites, 3 double deluxe, 2 double superior and 1 single room, all with ensuite bathrooms facilities, independent heating/cooling system and safe. Food is central to the life of the house and our chef proposes daily typical Moroccan specialities and revisited traditional recipes. Dinner is on order. ... more   less 
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Also Known As:
Riad Le Clos Des Arts Hotel Marrakech

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