I would not recommend the Palmeraie Village for first-time visitors to Marrakech.
However, if you're a French or Arabic speaker, know the region well and have ample resources (bring enough food and drink for your stay), then the Palmeraie Village would be a fine place to stay if you want the privacy of your own apartment or villa for you and your family.
The resort is a long-way away from the city centre and Djema el Fna and taxi fares will sting you.
I must stress - this review is for one of the resort's Villas (this review is not for their apartments) as I stayed in a Via there with my family for a few days in August 2013.
Check-in was painstakingly slow - with one lady left to deal with everyone whilst we saw two men smoking and chatting in an office behind. She did her best to deal with everyone and was pleasant but everything was slow.
There is no WIFI available throughout the resort except the reception area and 3G signal is very weak, often non-existent throughout. It's not the best place to be if you like/need to keep connected.
The villas are great, like a fortress, but from all accounts - the apartments are small and substandard.
An arabesque and traditional Moroccan décor is the theme across the villas and all have private pools. There are 4 bedrooms with the master suite occupying the whole upstairs with a large bathroom, fitted with a jacuzzi. The master bedroom has a TV and terrace. Downstairs, there is a large living room with TV, amply fitted kitchen, and 3 bedrooms varying in size, each with a private bathroom and shower.
There is very few towels - so bringing your own towels, especially larger ones, is a must.
Upon check-in, our villa's pool was dirty, but maintenance sorted this quickly.
Upon check-out, we waited 1 hour for a car to pick us up, compounding the very slow and poor service which is riddled throughout the resort.
As I have mentioned, if you know the region well, if you speak French or Arabic, if you are well stocked up on food and drink in advance, if you have brought your own towels and if you don't mind not being on the internet, the resort is a nice place for some peace and tranquility with your family.
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- Also Known As:
- Palmeraie Village Marrakech
- Hotel Palmeraie Village