Ihave been in palmeraie village last summer with my family and friends ! we booked 4 weeks before and get confirmed ,everything seems to be ok ! we arrived to the reception then we get to know that some the names doesn't exist and they can´t find us in the system bla bla but everything is in our document we have already receive it and printed out ! after one hour back and forward they managed to find us !!!!
3 days after our stay in the hotel my phone and my 12 years old son despaired from the room in the morning ! iv called the reception to come over ,they sent me some guys from the security
iv told them i can´t find our phone ! they checked the rooms nothing is there ! they made report and told me they were going to contact me if they find some thing !! otherwise i should contact the hotel director , and i did !! his answer was I'm on vaccination call me back within 2 weeks !!! i went back to denmark ,iv called him send him mails NO ANSWER!!!!!! i had to call another boss to get him to answer me back ! and the answer was i can do nothing about it !! bad luck!!!!
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- Also Known As:
- Palmeraie Village Marrakech
- Hotel Palmeraie Village