Super place, great staff, lovely room and fantastic views of the snowy tipped Atlas Mountains from the roof terrace. The breakfasts are varied, well made and presented and very filling. The one evening meal we had was also of high quality. The Riad was kept fastidiously clean, security was spot on and the place exudes tranquillity and peacefulness, in fact the whole experience was brilliant; except.... When we arrived, after trailing down the alley in the pouring rain we were informed there was not a room available. The management had arranged accommodation and a free dinner for my wife and I on the other side of Marrakech for two nights and then back to Riad Altair. So a wait for a taxi, then back into the rain and across town to the Riad Aladdin. We were not made over welcome, hurried through a cold dinner because service had closed, and so to our room. And what a lovely room it was, all you would expect from a Marrakech Riad. But we were above the kitchen, and as soon as the five o'clock prayers had finished the loudest cook in the world started up. Add to this the very noisy plumbing and we were not at all amused. We mentioned these points to the staff and were greeted with a polite smile but no action.
Two days later we were back in Altair where we could make a fair comparison. Altair wins hands down. Abdel advised us to book direct with them if we return, and next year we will..
I should mention we booked this holiday through British Airways and the whole experience, flights, transfers and Altair were spot on, they are investigating our problem with the lack of a room as I write.
- Official Description (provided by the hotel):
- Perfect for rest and relaxation … named after the main star in the Eagle constellation, Riad Altair and its devoted staff provide pleasure and tranquillity. From high on the roof terrace, You have a 360° view of the Red City, while the patio and pond are a cool oasis in the heat of the day. 6 air-conditioned rooms each with a private with safe Wifi throughout the riad. We organise private functions of all kinds (birthdays, events etc). Discreet, attentive staff to meet all needs. Elegant, restrained decor. Just by the tree-filled patio and the Plunge Pool there is a winter sitting room with an open fireplace, various summer sitting rooms, 6 air-conditioned bedrooms, and terraced sunbathing areas. We are always happy to help you explore the Red City and its surroundings.. ... more less
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- Also Known As:
- Riad Altair Hotel Marrakech