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“Marrakech Gem”

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Les Borjs de la Kasbah
Ranked #31 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed February 8, 2013

Fantastic service in a truly lovely hotel - recommended highly. Really nothing to complain about at all. Have stayed in many different places and now know this is without a doubt This is the best place to stay in Marrakech! Can't wait to go back there.

  • Stayed: July 2012, traveled with friends
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Thank Julian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 - 274 of 646 reviews

Reviewed February 3, 2013

Les Borjs de la Kasbah is a real find. It combines Moroccan authenticity with every modern comfort. We’ve stayed here three times now and would gladly come back. The unassuming entrance belies the elegant courtyards, the feeling of quiet and space, where you can relax under orange trees and escape the hustle and noise of the city. It’s located within the walled city and the transfer from the airport takes only 15 minutes. The staff made us welcome at once and were attentive throughout our stay. We found the dining experience very good, not too expensive and the menu changes each day. You won’t get your full English here, but with home-made breads and yoghurt, and pancakes and eggs cooked to order, you won’t go hungry at breakfast. The rooms are spacious and attractively furnished, and the beds extremely comfortable. We loved the fact that the owners only employed a Marrakech architect and local craftsmen to build this hotel, handcrafting all the lovely decoration using traditional methods. This riad is a jewel!

  • Stayed: January 2013, traveled as a couple
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1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

We have just returned from 5 days in this Riad and have thoroughly enjoyed our stay. The bedroom was beautifully furnished in typical Moroccan style and very comfortable. The breakfasts were delicious with a good choice, as were the evening meals. The staff could not have been more helpful and we would definitely stay here again.

  • Stayed: January 2013, traveled as a couple
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Thank Pearl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

Do not expect some European marble palace deposited out of context in the middle of the Kasbah, instead you will find an imaginative blend of Moroccan architecture and French elegance entirely in sympathy with its surroundings.
The cuisine too provides an excellent choice of both local and European dishes.
This riad was formerly several different dwellings so each bedroom is unique . Ours was beautiful overlooking an inner courtyard typical of Moroccan buildings. It had all the usual extras that people seem to expect these days! I would have been perfectly happy without them but my wife disagrees. Ah well!

  • Stayed: January 2013, traveled as a couple
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1  Thank Clive F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

Eight of us just spent 3 nights at the Borjs to celebrate a 50th Birthday. The staff could not have been more helpful from booking through to the time of our stay. They put on a party for us for the 50th along with singers, a belly dancer and a fantastic cake. All the staff were courteous, funny and helpful.

We had a premium room which had everything we needed even british TV channels if required. The bathroom was fine with an adequate shower and toiletries along with lovely towels.

We all ate in the large part of the dining room which had 3 patio heaters in. We were never cold in that part of the dining nor the breakfast room. Cant see how previous reviewer sat around breakfast buffet as this was laid in the corner of the smaller dining room. We were not cold in the bar area which had heaters on the wall.

We enjoyed the food although there is not a lot of choice. 2 choices for each course. The tagines were excellent. The food for the party was not as good as the other nights. We felt there was adequate choice for breakfast with fresh juice, fruit, cereals, yoghurts, bread, croissants etc and you could have pancakes as well as cooked eggs. Make sure you ask for the egg choices as they dont ask you. We were asked on the first morning but not again.

The transfer was very quick at 15 minutes from the airport although we were unaware that you are charged 400 (£28 ish) dirhams to back to the airport. Only the pick up is included in the room rate. It is cheaper to get a taxi which is around 80/100 I believe. It was a 15 minute easy walk to the Souks and main square. We would not hesitate to recommend the Borjs. It was nice to be in a small hotel where all the staff knew you rather than in one of the large impersonal hotels located on the outskirts of the city.

  • Stayed: January 2013, traveled with friends
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Thank Nannysally57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed December 17, 2012 via mobile

Extraordinary service. Attentive yet relaxed staff. Good location at the right distance from the wonderful madness of the Marrakech medina. Can't-beat off-season rates. This place is worthy of all the praise...

1  Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 12, 2012

I have to question how some hotels receive their reviews. This Riad is well placed for most of the souks, main square and main sights. However the walking is done amongst cars, vans, motor bikes, cycles and even horse drawn carriages using the same narrow confined space. It is an area totally unsuitable for anyone with any mobility difficulties at all in view of the uneven street without pavements with many obstructions. Just to make it worse there is the intense traffic pollution and none stop harassment to contend with.
The Riad itself is quite beautiful if a little basic. The staff are very friendly and helpful but some are a little inexperienced. The breakfast is not particularly good and the dinner is only average and not particularly cheap. Eating out is a much better option for those able to venture out.
Be warned... we stayed in early December and our first three days were very cold, no more than 13C by day dropping to 2C at night. This meant that there was nowhere in the Riad where it was warm enough to sit except our room which did have a large fan heater.
We were very surprised that we were not told that the pool and the area around it was to be closed for repair. I found out by accident and did request a discount or upgrade which was given. However this was not adequate compensation for having nowhere at all on the premises to sit in the sun which was the only way to get warm.

  • Stayed: December 2012, traveled as a couple
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4  Thank geoffruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyeman, Owner at Les Borjs de la Kasbah, responded to this reviewResponded February 11, 2013

It is strange that this reviewer should question “how some hotels get their reviews”. In so doing, while raising various negative issues himself, he appears to be aware that he is taking a contrary view to that of the vast majority of reviewers of Les Borjs on this site. Being in a minority, of course, does not necessarily invalidate contrary views. However, at the risk of sounding complacent (for which there is no more room at Les Borjs than there should be anywhere else) it must be significant that, of 284 reviews on Trip Advisor, 95% have rated the hotel ‘excellent’ or ‘very good’, a figure very similar to the hotel’s own questionnaire ratings over the years and those of Expedia clients. That said, it would seem that this reviewer had particular issues with Marrakech itself and, if so, this might to some extent explain his attitude, especially if he or his wife had mobility problems. Marrakech is indeed noisy, dusty, congested and the traffic chaotic and one needs to take this into consideration when booking such a destination. I hoped our website had made this clear, but perhaps not. The Marrakech medina, like all others in the Arab world, is comprised of a maze-like network of narrow dusty passages and lanes all of which require one, at times, to be somewhat lively on one’s feet to dodge horse-drawn caleches, donkeys, mobylettes and street sellers. But this, for many, is part of the very appeal of the place. The Marrakech medina apart, however, I suggest that this review (from a ‘Senior Contributor’) is guilty of the same failing that can be seen in many others, that is, by implying shortcomings but without the essential explanatory detail. Thus, the riad is: “quite beautiful, if a little basic”. How so? “The breakfast is not particularly good”. Again, in what way did breakfast fall short of expectations? The staff are described as being: “friendly and helpful but some are a little inexperienced”. How was this evident? Sadly, therefore, we just don’t know what the reviewer is getting at. By the way, most of our staff are in fact very experienced, especially those in charge of reception, bar and restaurant, all of whom have been with the hotel for several years. As to the pool, we made a decision in August to close it for two weeks in December for essential repairs (in fact, now operational again, it has been completely retiled and the heating system overhauled). We announced this on our website in September on the Home page, and elsewhere, and in an announcement on Trip Advisor. Those booking direct with us were offered a reduction of 50% in consideration. It is true that mornings and evenings from late November to mid February can be cool; our website points this out. It also says that typical daily temperatures in December range from 6 to 18 degrees. I doubt the figures claimed by this reviewer of ‘2 to 13 degrees’. Because of the open plan nature of their design riads are not typically cosy places, in the northern European sense, during the short, cool Moroccan winter. However, it is inaccurate to suggest that: “there was nowhere warm to sit” because Les Borjs has a heated bar as well as a small comfortable lounge with an efficient electric heater; this also applies, needless to say, to the rooms themselves.

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Additional Information about Les Borjs de la Kasbah

Address: Rue du Mechouar | Kasbah, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Marrakech
#20 Luxury Hotel in Marrakech
#33 Romantic Hotel in Marrakech
#36 Business Hotel in Marrakech
#55 Family Hotel in Marrakech
Price Range: $107 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Les Borjs de la Kasbah 4*
Number of rooms: 18
Official Description (provided by the hotel):
Les Borjs de la Kasbah, a charming boutique hotel (opened in 2007), combines all the character of a traditional riad with modern comforts and the professionalism of a dedicated staff, close to the Royal Palace, 15-20 min walk from the famous Jemaa el Fna square. 18 non-smoking rooms, 3 lounges, bar, restaurant and meeting room, all with free internet access. There is also a secluded 10m swimming pool (a rarity in the Kasbah), and a SPA with traditional Hammam and treatment rooms. Direct access to front door by car and minibus. ... more   less 
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Also Known As:
Les Borjs De La Kasbah Hotel Marrakech

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