I just returned from what has been an amazing week at Le Riad.
It was my second stay at Club Med Marrakech, having spent a week at la Palmeraie in March.
Le Riad is not a Club Med, it is a luxury hotel. The rooms are huge, the roof terrace is to die for (a super king-size bed as a lounger is a dream come true), the swimming pool is beautiful and peaceful, champagne is served from 6pm everyday with delicious canapés, breakfast can be delivered to your room (hence to your roof terrace..), a maid looks after your room twice a day, leaving it immaculate.
But the Riad has also something that other luxury hotels do not have: you feel at home. Chawki, the manager, and Saad, the man who will take over from him when he leaves in November, will do everything they can to make you love this place. And they are successful. I have to admire them because they have to deal with seriously nasty people. Yes, Le Riad, with all its beauty, unfortunately attract a lot of guests whose greatest pleasure is to moan, criticize and complain. Here are a couple of things I overheard: “the pool was supposed to be at 28C and it is actually only 26”, “the table clothes are not ironed properly”, “the mash potato shouldn’t be served with a spoon but with a pastry-cutter to have a nicer shape” etc… At 1500£/pers including flight, champagne, all you can drink and eat, you already get more than what you paid for. If you want 3* Michelin food presentation, go to Hotel de Paris in Monaco and eat at the Ducasse restaurant inside the hotel. The bill might hurt a bit more.
All the activities (except for the pool) are located on La Palmeraie’s grounds (3minutes walk). I have a passion for flying trapeze and got to spend a lot of time with the Circus team. Flora, who runs it, managed to create a fantastic atmosphere with the people she works with (Jules, Laura and Khalid). These 4 people are not only unbelievably talented (you should see them during their weekly shows), they make you feel like you can achieve anything, they make you believe that you can forget your troubles and fly as they do. And the best thing is: you actually do it. And after talking to other guests, it seems that you will get the same feeling if you join the tennis, golf, archery, fitness etc.. classes.
The only things I think Club Med could improve are:
-> the food in the main restaurant; the quality is very cafeteria-like and below the usual Club Med standards (Le Riad doesn’t serve food in the evening, which is a shame because lunch is absolutly divine)
->one barman at Le Riad who should remember that he is talking/serving clients, not animals. Very rude person, but the managers Chawki and Saad already apologies for this incident.
-> The snobish/nasty guests maybe :-)
- Official Description (provided by the hotel):
- Le Riad, which is surrounded by private gardens, has sixty Suites which combine a Moroccan setting with every comfort imaginable. With its swimming pool and its rooms each with a fireplace, Le Riad is an intimate and princely place. You can sample a privileged lifestyle relaxing in the Bar-lounge, enjoying the cozy atmosphere in the piano bar or unwinding in the library. The more curious amongst you can treat yourselves to the exotic flavours and spicy dishes on offer at the restaurant. ... more less
- Also Known As:
- Club Med Marrakech Le Riad Hotel Marrakech
- Marrakech Club Med