I booked the Standard Double Room and it stated that there is air-conditioning in booking.com. It turns out that they said that Standard Double Room was without air-conditioning! The management staff was not here and the door keeper called her. She didn't listen to us and insisted that the Standard Double Room had no air-conditioning and asked us to pay extra. So we had to stay in a room without air-conditioning in the hot-summer! She only arranged me the air-conditioning the day after. Whatever, she didn't listen to people and it looked like I were to blame.
Also, she mistakenly wrote a wrong number on the receipt so I almost pay a higher charge, and I'm not sure if she was intended to treat or not.
Please don't pay by card as well! The woman will translate it to dirham in which she used a very poor rate.
However, the room was clean and the environment inside was good. The servants here were good (not the female front-desk staff). The breakfast is acceptable but it's simple so don't have a high expectation.
- Official Description (provided by the hotel):
- The hostesses will welcome your in their house and will make sure that you have a lovely time during your staying. Each client is unique and we want to realize all its wishes. After walking in the charming little paths of the historic city, you will enter an authentic place to delight you. Passing the door, you will see a ravishing patio with an open-sky and bright arches. You will also discover magnificent doors with soft colors. This place will brings you the fresh shade you will need during the torrid summers in Marrakesh. The poesy of this home awakens, during a moment, the desire of a timeless life. The historic tradition is a testimony of a lifestyle, the harmony of the Moroccan architecture being the most important characteristic. ... more less
- Reservation Options:
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- Also Known As:
- Riad Zinoun Marrakech
- Riad Zinoun Hotel Marrakech