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“Beautiful and Well Staffed” 5 of 5 stars
Review of Riad El Mansour

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Riad El Mansour
Ranked #32 of 505 Hotels in Marrakech
London, United Kingdom
1 review
“Beautiful and Well Staffed”
5 of 5 stars Reviewed November 21, 2010

This was our first experience in Morocco and this riad was recommended to us. We had a great time and although Marrakech was a bit hard at times, the staff helped make our long weekend a very memorable one. Although this riad is a bit more expensive than some other riads of similar quality, I think it is very good value as airport transfers are included as well as maid service twice daily and to our surprise, nightly turn down service which we never experienced in less than 5 star hotels. Unfortunately we only stayed three nights, but if we stayed an additional night, they also offered free massage as apparently they have a promotion. We did not have a massage so in cannot comment on it, although we wer taken on a tour of the riad and saw both the massage room and hamman . We were only there for three days and did not find the time to endulge. Our room on the first floor was long and narrow, but had every amenity I could think of and even some I could not. Although we did not use it, there was a dvd with a selection of dvds to choose from. It was every clean which is important. The shower was extra large and powerful. The riad arranged a couple of excursions, one local and one to Oreka valley (both with English speaking guides) and dinners for us at a couple of local restuarants. We also aranged before we left the UK to have dinner at the riad for the first night which was well planned as our flight was late and we were tired.

Overall the riad was beautiful and well staffed, our friends were right in recommending it as I am also doing so now. I do not think you would be disappointed.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank georginapetroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 7, 2010

I booked this riad after having read the reviews here, and I was pleased to see that I agreed with all the positive opinions. We had wonderful mornings on the roof top terrace, no sounds apart from little birds, and occasional chit chat by other guests, and were served the lovely breakfast with freshly squeezed orange juice, omelettes, bread, butter, marmelade, yoghurt, musli, cakes and good coffee. We stayed in the smaller rooms, they were nicely decorated and quite adequate for our needs. We did not try the hammam or the complimentary massage, due to lack of time. We had dinner in the riad the first night, and you should be warned that the delicious menu includes far too much food, half of it would have been enough. The other nights we let Abdess book different restaurants for us, and that worked out just fine. One day he arranged a driver to take us to the Atlas mountains. In the village of Siti Fatma we were met by a local guide who took us for a walk to a waterfall and a D-tour with wonderful panorama back to the village. Unfortunately I didn't notice the name of the guide, which I regret, because he was an excellent guide and a very nice person who really added to our experience of Morocco (also spoke splendid English).
One of the things mentioned by other reviewers is the position of the riad. We found it quite convenient in a back alley of busy Medina quarters. You had the feeling of having ordinary people's every day life just around the corner, but at the riad is was complete peace and quiet. (I would not recommend to stay by a street with traffic.) After you had figured out the nearest way to the square, it was quite easy to walk back and forth, and in the other direction you could as easily reach the new part of the city and Majorelle Gardens.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Torun R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 24, 2010

We spent 3 wonderful nights in this fabulous Riad el Mansour. The staff could not do anymore for you and you will not get better service...you are treat as one of the family but without intrusion. The breakfast was wonderful and like all the other reviewee's they are huge. I will remember my trip here for a very long time. I have stayed in a lot of top class hotels across the world and never been looked after as much as I have been in this Riad. Coming back from the lively market square and souks to calm and peaceful beauty of this paradise in Marrekech. My wife and I can not wait for our next trip.....especially to see our friends at the Riad el Mansour. 5 stars plus. Big hello to you all thanks for a memorable trip and making my birthday so special. Special thanks to Mustapha for being so kind. Omar and Kerry

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank OmarJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 22, 2010

El Mansour lived up to the rave reviews, with very friendly and attentive staff (thanks especially to Wadi). Small details like botttled water, fresh and dried fruit every day made for a special experience.

The location is a bit out of the way, but no more than 15 minutes walk to the middle of town and is in a very quiet neighbourhood. Of course you can't escape the early morning prayer call anywhere in Marrakech.

We dined in one night and the food was terrific. The Morrocan red wine is to be recommended.

Well done all at El Mansour.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MattLisa_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2010

Superb service - nothing was too much trouble, from the airport pickup to refreshing cups of mint tea at 1am! Beautiful riad, with very friendly staff.
It's quite a way north of the hustle and bustle of the souks and the market square, so be prepared for a bit of a walk..or a taxi. And it's down a few alleys too! But it's a welcome retreat from the chaos outside the creaky wooden entrance. A great way to experience Marrakech.
Well priced and well maintained and it comes very well recommended.
A+++

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hobbi2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 16, 2010

I have nothing but good things to say about the Riad itself. It was a beautiful building, and quite the sanctuary from the busy medina outside. The rooms were on the small side but adequately comfortable. All of the Riad staff, especially Abdess and Wadi, were absolutely wonderful. I'm not sure how we would have survived our visit to Marrakech without them. They even arranged for drivers to pick us up from the Riad in the evenings to take us to dinner and bring us back to the Riad after we were done. They made all of our dinner reservations for us (at fabulous restaurants) and booked our guide for our tour of the souks and our driver for our trip to the mountains. If someone wants to stay in the Marrakech medina, then this is a great place to stay. However, people who have not visited Marrakech before should note that the medina can be stressful and quite a cultue shock. It is hard to walk around the dusty labyrinth of alleyways and small streets without feeling like you are going to immediately get lost or run over by the speeding motorbikes or cars that are weaving their way around and through the pedestrians. The exhaust from the motorbikes can also feel truly suffocating, especially trapped between the narrow medina walls and in the blazing heat. The medina is definitely an adventure but probably not the best vacation if you are looking for something relaxing.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hipdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed October 14, 2010

We thoroughly enjoyed our four night stay in this charming little Riad and can only agree with all the good things other guests said. There was a minor problem with no hot water on our first morning but it was due to a pump breaking down and the staff were very efficient in geting it replaced so the water was on again later that day. They were very apologetic and kept us informed of progress without us having to ask.
The meal on our first night was delicious and we also had a light supper on another night when we and the other guests were entertained by a first rate musician.
We had an excellent service from Mustafa who picked us up and returned us to the airport. Robert the owner, and Abdess and Wadi couldn't do enough for us and were kind and courteous throughout, as were the ladies. Thank you all for making our stay so comfortable.

Just a little tip when you return to the airport. Even if you have no hold baggage, you must get your boarding board stamped at the check-in desk before going through security . And they have separate queues for men and women at security. It would have saved us a bit of time had we known :-(

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbarella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad El Mansour

Property: Riad El Mansour
Address: 227 Derb Jdid | Bab Doukkala, Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#15 Luxury Hotel in Marrakech
#16 Spa Hotel in Marrakech
#23 Romantic Hotel in Marrakech
#25 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad El Mansour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Riad El Mansour is a six bedroom, award winning Riad. This boutique hotel is situated a short stroll from Place Jemaa el-Fna. We offer the highest levels of service and hospitality with a Jacuzzi, Spa, Hammam and GymWe have a full time resident cook and can arrange airport transfers for you. ... more   less 
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Also Known As:
Riad El Mansour Marrakech
Riad El Mansour Hotel Marrakech

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