We've just returned from a 5 night stay at the riad, with a two night spent in Essaouira and have to say we were pleasantly surprised. The service offered at the Riad, especially from Wadi was something we've never experienced before (and we've stayed in some luxury hotels). Everything was taken care off, from the moment we arrived, we were greeted by a smiley Mustapha (although he'd been waiting at the airport for about an hour; our flight was delayed), and then shown to our room, and were offered a complimentary drink of our choice, some mineral water and fresh fruit in our room (replenished daily), and some pastries. we were given some time to recover, and then shown around the riad, it was really like being shown around your new home :)
we had daily breakfast, which was made-to-order, by Safa and Zubeida (who always smiled and were always busy doing things round the riad). Although at times I felt they didn't really understand what we were saying, but that wasn't a very big problem for us. We were given a lot of privacy whenever we needed, which was an extra bonus being away on a romantic break. I got a tummy problem (i have a very sensitive stomach), and Wadi offered to make some moroccan tea, which fixed me up in no time, nothing was ever too much for him. We did find the location of the Riad to be a bit of a problem at the beginning, we got lost the first two days, but then were fine. Although if the weather hadn't been as good (30 degrees instead of 45/50 the previous week), then the 25mins walk would've been too much to bear. If you do get a taxi back, the best place to be dropped off would be the Gare routiere bus station (then its a few mins walk), or when you're more experienced ask the taxi driver to go further (but taxi's do not come right upto the riad). that was the only main drawback for us = the location. otherwise it's a nice stroll on a good day, but not if its too hot. We were given a complimentary dinner (offer for July), and have to say the food was excellent, the best we had in morocco. the portions were huge, so we asked the riad to keep some for us for dinner the next day, which wasn't a problem for them at all (the food was just too good to waste!!). The other thing which i noticed was the room was cleaned twice daily which was excellent, but i did find our bedsheets (flat sheets) weren't changed so often and they weren't of good quality; torn in some corners which was a bit disappointing, and the rug in our room (the suite) was really shabby. My husband wanted to use the gym, but didn't as it was really tiny with sunbed mattresses and towels in there. But having said that, the service and tranquility of the riad was what made our holiday the best it was, so i would recommend it highly. p.s I had the massage, wow!!! just what i needed after a day spent climbing the rocks of the Atlas mountains.
- Official Description (provided by the hotel):
- 6 bedroom hotel ... more less
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- Also Known As:
- Riad El Mansour Marrakech
- Riad El Mansour Hotel Marrakech