This was the worst hotel i've ever been. The service was very bad. On the first day our passports were withheld as a deposit. We had to pay 160 dirhams tourist tax on the last day for 7 days per room. Then we should get our passports. These were forgotten and we almost missed our flight. No apology from the hotelier and no taxi offer. He told us to take the bus. The breakfast is the same every day. A bread, a croissant, a glass of orange juice and bad coffee. If you ask for an extra croissant or orange juice you only get to hear an unkind no. The room was not cleaned in 7 days. On the first day I killed a large cockroach. after seven days it was still on the ground. The doors are broken and the bathroom is all broken. Toilet paper must be rationalized because there is very little. I had to ask four times for a new role. The air conditioner can be turned on or off only at the reception. But you do not want air conditioning because it is very noisy.
- Official Description (provided by the hotel):
- The Amalay hotel is an attractive 3-star hotel in the heart of Gueliz in the city of Marrakech, a few minutes of the Medina, highly comfortable accommodation facility as well as excellent services and amenities are available at this three-star property along with warm hospitality. ... more less
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