The hotel is located in a fairly good location in the city, directly opposite stop one of the City Tour bus route (which itself is a great way to get round). I have to be honest and say that we had a very good deal on coming to the city, which included the hotel and the flights; so I suppose I do not want to seem to be complaining as we only paid £175 for the package. However, the service in the hotel was nothing short of abysmal most days. In other hotels where we've paid similar prices (we love a bargain!) nothing has been too much trouble. This one, on several occasions, left us feeling like we were an irritation or an inconvenience.
The room was dated, the cockroaches made my travelling companions skin crawl (I named them, and, generally, we just let each other go around our business without paying each other much attention). There was no pool, although we knew that beforehand .....
As other reviews, you had to ask to have the air conditioning turned on; although I understand why, it would be great to control this yourself, particularly as the temperature reached 47C during our visit.
The Bar/Restaurant seemed to open on the whim of the person running the place on the day. We didn't try the food on principle because of all of the above, but the beer was fairly reasonably priced, and, if you haven't visited Morocco before, it's not necessarily that widely sold; although the bar/restaurant appeared to close no later than 10PM (dependent on the mood of the waiter on the day!)
Would I visit Marrakesh again? Yes, one day. Would I visit this hotel again ..... no!
- Official Description (provided by the hotel):
- The Amalay hotel is an attractive 3-star hotel in the heart of Gueliz in the city of Marrakech, a few minutes of the Medina, highly comfortable accommodation facility as well as excellent services and amenities are available at this three-star property along with warm hospitality. ... more less
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