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Palais Sebban
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All reviewsberbere suitethe main squarebeautiful riadroof terraceswooden doorprivate terracenooks and cranniesmint teathe hustle and bustlewinding alleysplunge poolan oasissmall pooldeluxe roomopen courtyardcity breakmoroccan experience
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Reviewed March 20, 2014

this Riad is being refurbished and our room was off the temporary reception, no natural light and sometimes noisy as the huge door had wide cracks as there was no door frame.The en suite bathroom had no door and openplan toilet. Breakfast service was hit and miss, no offer of hot food till I asked next day, tables half laid up, odd china, fresh fruit wasnt the best ( we bought better off a stall near the riad ). We had dinner one night, drinks were expensive, tagine wasnt reheated up to correct temperature. The pool is very small and as we had thunderstorms the water quality was suspect. Different reception and front of house staff everyday and no evidence of management. The building itself was beautiful and only 5 mins from the Medina. Hence the price.

Room Tip: ask for a room higher up and with natural light, some rooms are very dark.
  • Stayed: March 2014, traveled with family
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Thank manxfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2014

We stayed for 5 nights towards the end of February to catch a little sun and culture. When arriving at the hotel, what a lovely surprise once you get through the crazy busy centre and narrow streets to get to the hotel. It felt quite magical if you like something different. We were greeted immediately which made our holiday begin straight away. We were told that they would be upgrading our room the next day so we didn't unpack just quickly changed and went to explore. It is only a few minutes walk from the main square and on route there is a cash point. If you walk the opposite way it's about 20 minutes to the new town which has more modern shops and restaurants rather than the traditional souks on your doorstep. The breakfast was fine, they sometimes fetched out pancakes there was always a selection of meats, cheese, eggs etc plus some form of cakes, I drank fruit tea and on the 3rd day we learnt they did omelettes which were very tasty. The rooftop had sun beds and chairs which we made the most of as we had lovely weather. We had 3 rooms in 5 nights... We began in a bright cheerful room in a small courtyard behind the pool which was tranquil, we then had 3 nights in our upgraded room which was large, cold and in the main courtyard right by reception making this room rather noisy, as people just talking could keep you awake as you could hear every word. Our 3rd room was on the roof it had a shower in the actual room, unusual but it worked. I have to say I would have been happy with the first room but we just went with it and absorbed the experience. There was a small pool in the courtyard, more of a plunge pool than a swimming pool. The reception and waiting staff were efficient and pleasant and we did tab all of our food and drink. We kept a record and it was pretty accurate when we paid on departure. I will say that they burn candles which agitated my nose and eyes, I wished for antihistamine so a warning to you fellow sufferers. In summary I would recommend this hotel to those who like something different who would appreciate the quirkiness, it has a good location with helpful staff and individuality in each room.

Stayed: February 2014, traveled as a couple
1  Thank Chipsagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014

Have just returned from here with friends....marvellous place. All the staff were lovely, the rooms and food great, couldn't fault it and want to return. Its only a 10 min walk to the main square where all the action is. We wanted to go camel riding and the guy on reception organised a guide to collect us from the Riad and take us to our camels where we dressed like traditional Berbers and trecked through the palms and dunes. I would say that for the money we paid it offered us a great experience and we had an action packed stay from the moment we landed. Thank you to all the staff at the riad 10 out of 10!!.

  • Stayed: March 2014, traveled with friends
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Thank Phoebss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2014 via mobile

The rooms are very large. I really liked the decor. The room doors and windows are not sealed. So some cold air came in. If you stay in warmer months this would be a good thing. We were warm enough with the extra blankets they provided. The bathrobe in the bathroom was nice too.
The location was good. Close to many things. But it was hard to find at first. I would request that they update the map location.
The hotel staff is nice. I was practicing my French the entire time. (Of course they speak English too). The breakfast is good and the outdoor areas are beautiful. I would stay here again.

  • Stayed: January 2014
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Thank Kungfukristin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

This is not he place to stay in January unless you want to freeze to death. The open air atrium sends cold air around the reception area and the galleried bedrooms. We moved bedrooms twice as we were so cold. Whilst the staff are delightful and helpful and the situation of the riad in the Old Quarter charming, the food is barely adequate , breakfasts particularly disappointing. However, the rooftop terrace is charming which although had no views it was a peaceful place. Would we go back ? to Marrakech , Yes. To Palais Sabbern- No, not unless they address these issues.

  • Stayed: January 2014, traveled as a couple
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Thank Karan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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