Marrakech can be rather overwhelming for those who have not been before - and even for those who have! This is especially the case if you stay in the old city rather than in the 'new' town - which you really should if you want to really experience Marrakech.
Fatima, Zara and Mohammed - the staff at Maison Arabo Andalouse are wonderfully kind and caring of their visitors needs. And incredibly helpful.
I travelled for a long weekend with my daughter and I cannot fault the service. The Riad entrance is just a brief walk from the road where the taxi drops you, down a couple of narrow (but well lit) alleyways. However, Mohammed was waiting when we arrived, walked us to the road every night when we went out, walked us to the nearest Bank ATM when I needed to withdraw money, set us on the right road for the nearby Koutoubia Mosque and the Djemma el Fna Square (all just a short walk, but easy to get lost without first hand advice) and was waiting (heaven alone knows how he knew!) when we came back late one night from a lovely evening at a restaurant the other side of the medina.
He is also incredibly helpful at general advice on what to see. Whilst I had been before and had planned most of my trip meticulously, it was Mohammed who pointed out that we could take a wonderful horse drawn carriage (they are everywhere, used by Morrocans and tourists alike) for a tour, choosing where we would stop and for how long - ie just renting by the hour - and choosing where and when we wanted to finish. We visited two of the fixed price government run artisanal centres and the Majorelle Gardens - including a tour of some of the new town and the walls and gates of the old city, stopped for a drink whilst all the while the carriage waited for us. And for the princely sum of just under £20.00 for just over two hours.
The only small issue was that we were not given the room we had specifically chosen and confirmed with our booking. However, everyone was so charming and another room - which my daughter adored - was offered the morning following our arrival - so really no complaints.
As we went in November, the roof terrace wasn't open - although Mohammed did show it to us. Its wonderful - and a great addition to the Riad when the weather is right.
All in all, it may not be a fancy hotel but it is beautifully decorated, feels authentically and wonderfully Morrocan, was spotlessly clean.
Perfect place to stay.
- Official Description (provided by the hotel):
- Within the old walls of the “Medina” (old city) this stunning Riad is right next to the buttresses of the XVI century Palace “El Badi, and offers you a priceless experience of traditional Moroccan hospitality. While relaxing on our rooftop terrace, you are literally right next to the palace walls, on which hundreds of storks makes their nests. Within the Riad you will find many original features; stuccos, encaustic tiles, cedar wood carvings, decorative plasterwork, vaulted ceilings of brick and geometric floors laid on clay for maintaining a constant temperature. Marrakech is a city of mystery and Minarets, exciting contrasts and contradictions, intense colours and smells, and we provide you with the starting point for your voyage of discovery into this exciting world. The Riad consists of 6 bedrooms, two with private terraces, a public roof terrace, a garden patio with a plunge pool (4 x 3 x 1.30 m) and a salon and restaurant area. One of our suites on the ground floor is specially adapted for people with limited mobility. All rooms have: private bathroom with shower and reversible air-conditioning. Rental Includes breakfast served every morning. Breakfast and other meals, if required, can be served on the roof terrace, on the terrace at the edge of the small pool or in winter by the fireplace in the living room, or in the comfort and privacy of the rooms or private terrace. All our menus feature Moroccan dishes made from local products. There is also free Wi-Fi access, a roof terrace with sunbeds and a garden patio with a plunge pool and palm trees. Our wonderful staff will be on hand to offer advice on where to visit and are happy to show you the area. Evening meals can be booked in advance. We are situated in the Kasbah, just a 7-minute walk from Jemaa El Fna Square and a 10-minute walk from Koutoubia Mosque. We are 4 km from Marrakech-Menara Airport ... more less
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- Also Known As:
- Maison Arabo Andalouse Marrakech