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“Not great”

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Hotel & Spa Riad Edward
Ranked #173 of 502 Hotels in Marrakech
Certificate of Excellence
Reviewed June 7, 2012

After looking at the Trip Advisor reviews, I can't understand how anyone could rate this bettter than poor - average, and am really surprised and a little dubious about all the excellent ratings, as this is not by anyone's standards. Whilst we weren't put off by the shabby chic that the whole riad has, our room was a bit of a disgrace, it was dark, noisy, hot and when we used the shower it smelt like a drain. The air con didn't work and if we put it on sounded like a bag of spanners. The Riad itself was pretty in a shabby chic way, but it's in the wrong part of town and we certainly didn't find the management helpful at all, we got no tips on where to go and to top it off we were locked out of the Riad for 30 minutes after coming back from a night out, we really panicked and the man next door had to let us use his phone, it transpired that the guy on duty had gone to pick up another couple who were lost, but not even to leave a note! We got a paltry apology the next day, not even a drink on the house.f

This Riad is twinned with Kasbah Bab Ourika which is absolutely lovely and I would vastly recommend but don't stay at Riad Edward, yes it's cheap but you definitely get what you pay for if even that.

We also stayed at Riad Noir d'Ivoire which was the most amazing experience like being transported to another world, yes more expensive but 300 times better.

  • Stayed: May 2012, traveled as a couple
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1  Thank natalie f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 - 175 of 299 reviews

Reviewed May 12, 2012

We chose this place because we were also going to Kasbah Bab Ourika, the sister hotel in the Ourika Valley and we thought it would be simpler with transfers to stick with the two places own by the same person. Riyad Edward is an amazing property. Others have described it as shabby chic, and I can understand what they mean - but the house is beautiful and didn't feel like a hotel at all. It is 500 years old and the owner has maintained its authenticity and kept original features where ever possible. Our suite was lovely with two sleeping areas either side of a sitting area with a fireplace and beautiful high ceiling. Our teenage son had a room that adjoined the suite. Beatriz was excellent and we appreciated her advice on what to do in Morocco. At her suggestion we booked a half-day guide for the next morning and had a nice gentle introduction to the medina the next morning with him. He was very capable and informative. We had an excellent dinner at Riyad Edward the first night and also thought the breakfast were very good. We loved the beautiful central courtyard and the roof terraces. Even though it was hot during the day it was cool in the evening and we appreciated the fire which was lit in our room each night. The staff were all very attentive and helpful.

  • Stayed: April 2012, traveled with family
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1  Thank ParisKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2012

My friend and I went to Marrakech at the end of March. Riyad Edward had been recommended by a colleague and I have to say it lived up to expectations. Beatriz, Layla and the boys who work in the Riyad were so helpful and mad our stay more lovely.We were two girls travelling and as we arrived a little later than expected on our first evening and therefore had no time to explore the Riyad organised a taxi from the Riyad to a local restaurant and back on the house! It's little touches like this that make them special. Btw Beatriz is really good at recommending restaurants for your taste and wallet and her staff will book it all for you and arrange any transportation.

The rooms and courtyards are stunning, they are very old though and it is worth remembering this. If you like a sterile, perfectly finished accommodation, this won't be for you. That's not to say the Riyad wasn't clean as it was. I loved the photo's, lights, use of tiles and furnishings that made it so special.

After 3 nights at the Riyad we went to their sister hotel the Kasbah Bab Ourika in the Atlas mountains...wow!

Can't wait to go back to Morocco

Room Tip: There is a real mix of room types and sizes so drop Beatriz an email and she'll recommend one th...
  • Stayed: March 2012, traveled with friends
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1  Thank UKAlex500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2012

The Riad organised our smooth transfer to the Riad where we were met with mint tea and moonllght in the beautiful courtyard. Our host Beatriz was warm and helpful with many handy hints, her staff and cat Cous Cous made us feel at home and peaceful in the exciting and hectic town of Marrakech. Dinner was delicious, authentic and excellent value. The terrace breakfasts were more than expected and a perfect start to every day. We were very kindly given an upgrade to a suite when we arrived and spent our evenings in front of a log fire, just the right way to relax after days of walking the busy streets. Beatriz also arranged a transfer to the sister Kasbah in the foothills of the Ourika Valley. It was more than we could have ever hoped and would recommend the Riad to anyone wanting a beautiful welcoming space a little walk from chaos of the main square.

  • Stayed: January 2012, traveled as a couple
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1  Thank DavidAManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

This beautiful, chic, unexpectedly charming Riyad ticked every box and more. The setting was stunning (views from the roof terrace with the backdrop to the Atlas mountains and the sun rise/sets were mesmerising). The food was the best we'd experienced in Morocco, the staff incredibly discreet yet always helpful, the bedrooms/suites were sublime and the beds with the best imported down quilts under stunning wool bed throws. The December nights were cold so the fires were lit in the ancient fireplaces, warming up the private lounging area between our bedrooms filled with comfortable antiquated treasures - old Moroccan rugs and cushion covers, stunning black and white photography of scenes in Marrakech, old landscape oils covered the walls. We were recommended the best cafes, shops, souks and carpet sellers by the Manager of the Riyad. It was perfect…...

  • Stayed: December 2011, traveled with family
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1  Thank SJTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2011

I visited Riad Edward in September and couldn't recommend staying there highly enough. It offers a welcome and restful retreat from the chaos of Marrakech. The plunge pool that greats you as you enter the Riad is stunning. No less disappointing is the beautiful terrace with amazing views, which you can enjoy while eating a delicious breakfast. The room was really spacious, comfortable and authentically decorated with a great adjoining bathroom.

We were exceptionally well looked after - it was a great way to start our trip in Morocco

  • Stayed: September 2011, traveled as a couple
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2  Thank CharlieWiltonWay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

I was initially nervous about visiting Riyad Edward having read some of the reviews on here, however, all inadequacies mentioned were entirely absent in my experience. I visited with 2 other female students for a couple of nights as a birthday treat during a trip this summer.
The place is amazing. Completely peaceful & tranquil - a perfect escape from the crazy medina and market outside, yet just a 10 minute walk away. The building, rooms and courtyards have been so lovingly restored with glorious precision and personal touches. The staff are so helpful, the food is unbelievable and Beatiz, the owner, was so kind to us and went out of her way to help us with our further travels.
I can honestly not rate Riyad Edward highly enough, I have such fond memories. I will absolutely be visiting again should I return to Marrakech and you should absolutely visit for an authentic, enjoyable holiday.

Room Tip: The only tip I have is to ignore all negative reviews, I was nervous about visiting having seen them...
  • Stayed: July 2011, traveled with friends
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1  Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Spa Riad Edward

Address: Derb Merstane 10 | Bab Tagzhout - Zaouia Sidi Bel Abbes, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#20 Family Hotel in Marrakech
#81 Romantic Hotel in Marrakech
#95 Spa Hotel in Marrakech
Price Range: $120 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Also Known As:
Riyad Edward Marrakech
Riyad Edward Hotel Marrakech

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