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“Not at all what we expected” 1 of 5 bubbles
Review of La Villa Bleue

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La Villa Bleue
Ranked #663 of 1,186 Marrakech B&B and Inns
Darwen Lancs
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Not at all what we expected”
1 of 5 bubbles Reviewed January 6, 2013

I booked with booking .com after reading the great reviews, since then they have got in a new manager and I personaly cant see them getting many more favourable reviews,
this is an extract from booking.coms webpage.
“located in central Marrakech, this air-conditioned riad is a 10-minute walk from Majorelle Gardens and Jamaâ El Fna Square”????. You could not possibly walk to the square in less than half hour and thats pushing it .more like 1 and a half with the kids ,we did it one way most days and got a taxi back about 10-15mins
“Enjoy local specialities in the lounge or on the terrace, which offers views of the medina. You can have a drink in the bar”?????
There isn’t a bar and there isn’t a restaurant and the only view is of the other rooftops and street .

“and a continental breakfast is prepared every morning at Riad Villa Bleue.”?
We got baguettes (usually stale) jam , butter, a microwaved pancake ,coffee and cheap orange juice every day. A few times we asked if we could have omelettes
They don’t have a 24hour front desk , snack bar or tour desk,
The swimming pool was green so out of use,
The pool room was also out of use,
I booked two premier rooms/suites with balconies ,both had been double booked , the manager blamed booking.com for the error,
So he put our family in a room between the kitchen and breakfast room that was pitch black with no outside windows (one window into the breakfast room the other into the garage) the lighting so bad I couldn’t see to shave, and the smell from the drains made us gag every time we went in, after four days we got moved to our suite,
My daughter and her husband ended up in a small room on the roof terrace they never got to see the room with balcony that I booked for her,
The manager offered me 4 nights free, then changes his mind and offered me the difference in price of the rooms, then changed his mind again and said the price for the suite had doubled since I booked it ( I booked in April) therefore I wasn’t entitled to any difference,
Then he made some lame excuse that I had broken the door handle on the bathroom I honestly believe he did it himself as it wasn’t like that when we left, and that we had made a small mark on the wall were I had moved the bed.
The first bed we had was also damaged when we moved in and he blamed that on us .
He also complained loudly about us drinking wine and beer on the roof terrace and in our rooms
The manager is an obnoxious, incompetent little man with no respect for his clients ,
This was all witnessed by the owners wife who said nothing and Mohammed who tried his best but struggled in the translation as no one else spoke English
On the plus side but he did say that I didn’t have to pay for the omelettes that we had ( I didn’t know I should have to pay) We thought they would have been included with the breakfast as nothing was said about payment at the time

Room Tip: try a different riad
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank LeeDarwenLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    100
    24
    6
    4
    2
See reviews for
19
62
12
3
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 11, 2010

Nestled on a quiet side street in walking distance to a number of restaurants. The staff were all very friendly and the hotel itself was clean with a great deal of charm and coziness. Breakfast was served each morning. Not the chain hotel experience at all.

The only two things I would point out are, 1) be sure to get the map from the hotel before you go as it's extremely difficult to find otherwise (yes, it's on a street in town with homes, but took our cab driver quite a while to find the address as we didn't have the map), and, 2) while this goes for Morocco in general, it is very helpful to speak either French or Arabic when visiting as the owner and most of the staff do not speak much or any English.

In summary: A very good choice for people who want a place with some personality.

  • Stayed September 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank spaceyeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed September 21, 2009

Room was really nice, and stay was pleasant, but i cannot possibly recommend as we were subject to staff stealing things like makeup from our room (which i reported at the time), and a few weeks later i received a cell phone bill for £90 ($160) upon returning to the UK which was the same staff calling their local friends on my phone which i had left switched off in the room.

I emailed the owner repeatedly and finally got a response to offer vague apologies, to say that he'd sacked the staff, and to offer a discount on my next visit there. Er, no thanks.

  • Stayed January 2009, traveled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank amyblossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 19, 2009

Had a 2 night stay here and the hospitality and sincerity of Patrick and his team were immense. The rooms were especially first class in all respects and after a long hard walk in the city and markets, there was even space to relax for a swim in the in-house pool. Mohammd was also extremely responsive and flexible when he whipped up 2 consecutive nights of great moroccan tajines fares as well. l

Stayed June 2009, traveled with friends
Helpful?
1 Thank linhowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 15, 2009

Although hard to find La Villa Bleue was an island of peace in hectic Marrakech. The stall was excellent. Abiba, the person who cleaned and cooked for us, was amazingly friendlyand sweet. She took my wife to the local hamman in the souk and picked her up an hour and a half later and rode her back to the villa on the back of her moped. Ahmed (I think that was his name) served the meals and catered to other needs. The owner, Patrick, was not there during our stay but he had his friends run the place.

I highly recommend staying here.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SFTraveler25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
5 of 5 bubbles Reviewed March 4, 2009

We spent four nights in this beautiful Riad located near the Majorelle Gardens, in a quiet and lovely neighbourhood with flowers and wild orange trees bearing fruits in the very street... The medina is a few minutes away by taxi. Our room was lovely, in a simple moroccan style, and the patio with the pool is quite a sight - a shame it was too early in the season for us to enjoy it. Patrick is very helpful with suggestions and tips for us tourists, decorated his riad with an artist's taste and makes a delicious marmalade !
Isabelle (Paris)

  • Stayed February 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank icpascale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 1, 2009

We visited March 2008. Patrick and his staff were excellent. They made our stay wonderful. We had comfortable twin beds, and a continental breakfast was included. Our bags arrived two days late and Patrick drove us to the airport to pick them up. He also dropped us off at restaurants and gave us details about places to visit, things to see and where to eat. He also set up affordable day trips with reliable drivers at reasonable prices. The rooms were of a decent size, the water warm, great views of the surrounding area. It is in walking distance of the Medina, but taking a taxi - easy to do - is preferable. We were glad we stayed here rather than in a Medina riad. Getting back bteween 7 and 9 from the Medina can be tricky, though. The hotel's price is reasonable, and is even a bit less today (Jan 2009) than what we paid last year. Patrick is a great host, you'll be glad you stayed here. La Villa Bleu is also about 3 blocks away from the very attractive Majorelle Gardens, well worth a visit.

  • Liked — The friendliness and helpfulness of the hotel owner
  • Disliked — No Internet service, not in walking distance to good restaurants
  • Stayed February 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anthro101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Villa Bleue

Property: La Villa Bleue
Address: 97 Bd Moulay Abdellah, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #663 of 1,186 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Villa Bleue 3*
Number of rooms: 7
Official Description (provided by the hotel):
Close to the Majorelle garden, a street, lined with orange trees, leads you to the Villa Bleue. This artist-owned villa offers you a magnificent stay and an enriching cultural and human experience. The shimmering water, the lemon trees, the doves, the painting and drawings on the walls... a longing to varied sensation! From the patio to the lounges, from the terrace roof to the hammam, everything accounts for a keen choice of colors, materials and objects. ... more   less 

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