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“Good location”

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Golden Tulip Farah Marrakech
Ranked #386 of 499 Hotels in Marrakech
Milan, Italy
Level 6 Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good location”
Reviewed December 19, 2013

This hotel is located in a nice district but quite difficult find.
This is a touristic hotel not really for business traveler. Mainly group of tourist.
Breakfast is medium and just acceptable.

Staff is very nice

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kouider_milan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,



It was a pleasure to read your review, thank you for such a lovely feedback !

We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.

Once again thank you for sharing your experience with us on tripadvisor.fr !

I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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966 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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Riga, Latvia
Level 4 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 8, 2013

Actually as others were saying 4 star hotel in Morocco is not according to the 4 stars hotels of Europe. By the way i was expecting more from service. The bad thing was that some staff does not speak well English and second thing what realy dissapointed me it was breakfast. The variaty and choice of food was poor. All the rest was good, thanks for warm welcome and for the guy at the reception who helped me in finding baking soda (this is another story why i need it). In cocnlusion for room rates that has hotel it's fine to stay there.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level 3 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 30, 2013

Star ratings in Morocco are inflated by one star comparatively to US standards. Any traveler who does not know that did not do any research. For what you pay, this hotel is great. Clean, comfortable, quiet, great pool/lounging area, safe food - never was sick eating breakfast here (which is pretty decent in Morocco for [weak-stomached] westerners), hammam, and a quaint bar serving reasonably-priced drinks. While still easily walk-able, the location could have been closer to the medina, but when you're paying 30 dh (~$4) for a cab ride to anywhere in the city, who cares? It would certainly be challenging to find a better value in Marrakech.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eddie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,



It was a pleasure to read your review, thank you for such a lovely feedback !

We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.

Once again thank you for sharing your experience with us on tripadvisor.fr !

I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 29, 2013

This is a very good value for money hotel in a very pleasant and convenient part of Marrakech.
The rooms were very comfortable and well appointed. The bathroom was very clean and had an excellent shower. The bed was comfortable and the linen was changed every day.
The hotel itself was very clean, comfortable and attractive. The staff were friendly and welcoming and there was a good bar whose staff were efficient and helpful.
The outside area was extremely attractive with a beautiful good sized swimming pool including a special area for children and a poolside bar. The pool is surrounded by a lovely garden with plenty of areas to relax in.
The dining room was spacious with an opportunity to eat outside in the summer. The breakfast offered a variety of hot and cold choices and we found the coffee good. Dinner was a typical buffet - adequate but not exciting.
We would recommend the 48hr ticket for the tourist bus (stop just round the corner) although taxis (always available) cost just 50 dhr to the main square.
We are seasoned travellers and this is our second time at Marrakech and we would definitely recommend this hotel as we had a very enjoyable and interesting holiday.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,



It was a pleasure to read your review, thank you for such a lovely feedback !

We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.

Once again thank you for sharing your experience with us on tripadvisor.fr !

I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stouffville
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 22, 2013

Rooms and hotel as expected for budget type hotel catering to groups . Food at buffets served at poisonous temps. Not anything was hot enough to prevent the food poisoning type illness that went thru our group. We were warned by our guide not to drink the juice..but that came one day too late .

Stayed November 2013, traveled with friends
Helpful?
Thank quilterStouffville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
238 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed November 20, 2013 via mobile

We spent there only one night but that was enough. not really a four star hotel but ok for Morocco. Rooms are tidy but loud, food was above average and of good quality. Bathroom clean bud needs some renovations.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MH_ZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 11, 2013

I actually visited this hotel back in June with my mother, sister and three year old niece but thought I'd still review it as it may prove useful for anybody thinking if staying here. So here is a list of positives and negatives:

Positives:

- Overall, fairly decent looking hotel upon arrival. Has a welcome lounge, and internet lounge (which is the best place to get free wifi as I could not access it in my room and was relaxing with good air-con), a small but clean pool area and a lovely garden (which was particular nice to walk around with my 3 year old niece).

- Check-in and out was easy and fairly quick

- Stayed in a bungalow, which was nice and gave easy access to the garden and pool area. It was nice to have your own contained space. The bungalows have two sleeping areas (a double bed upstairs and sofa beds downstairs), two bathrooms, two tv's and air con. Cleaners came everyday.

- The location of the hotel was so so. It seems that the more space there is in and round the hotel, the further away you are from the city center and main square. Therefore, it seems that most hotels end up being a 20-30 minute walk to the main square and 15 minutes to the New Town, where you can find shops and restaurants. But nevertheless, we found our way to the sites and the tourist hop on & off bus stops around the corner.

Negatives:

- Despite sending a message that we would be arriving to the hotel late, when trying to go to the restaurant for food (as we were half board), we were turned away, told they were closing and that we had to buy food if we wanted it, despite the fact that we had in essence already paid for dinner. Other hotels I have stayed at in the past at least put a packed snack away but not here. Was not impressed, especially as they did not feel anything in regards to at least giving my three year old nephew something to eat (and we could see the food right there!)

- The point above somewhat sums up the majority of the staff here who sometimes put a smile on their face sometimes but overall, were not really bothered. And this was the case when we complained about something concerning our room. We had to report the same thing 2-3 times before anything got done

- Bungalow: Although we certainly appreciated the bungalow in comparison to the standard rooms we viewed, there were three issues. The first is the amount of ants that are on the floor and this is what we complained to reception staff about so we could get some ant power put down. Now, yes, I accept we were situated in a garden so maybe this is bound to happen. But if staff know this happens, then they should at least make an attempt to put ant powder down so bungalows are not over-run with ants.

Secondly, the upstairs air-con was very poor, which again warranted a complaint to reception, who took their time in getting somebody to fix it. After it was fixed, it seemed to operate exactly the same so this was disappointing and not nice in the hot weather.

And finally, and most importantly, please be warned that the two downstairs sofa bed are as narrow as seem in pictures.....they do not open up and expand. So for me and my mum who are around 5'3, it would just about do. But if you were taller or bigger (especially for a man or teenager), you will probably find these sofa beds too small. Look up the pictures of the downstairs of the bungalow and understand that what you see (the sofas) is the sofa bed in width and length. I think this is definitely misleading to visitors here and unless you are travelling with children to sleep downstairs, you may have a problem.

- Also, unlike what the website says, there is no children's play area....just the gardens and the pool.

- Repetitive food for both breakfast and dinner (Eat out for more variety)

So overall, this hotel had its positives and negatives. I'm not sure if I would stay here again. The garden's are good if you just want to lounge and enjoy the greenery. And my niece did enjoy playing outside so that was a plus. And I did like the bungalow concept for families. But this is a very standard hotel with not much customer service so I would explore other places to stay.

Room Tip: Bungalows are good for families and can be better value that booking individual rooms. But be aware...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Virgo_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Golden Tulip Farah Marrakech, responded to this review, February 3, 2017
Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Farah Marrakech

Property: Golden Tulip Farah Marrakech
Address: Avenue President Kennedy | Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#184 Spa Hotel in Marrakech
#210 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Farah Marrakech 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Golden Tulip Farah Marrakech Hotel Marrakech
Golden Tulip Marrakech
Hotel Farah
Marrakech Golden Tulip

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