It was from far the worst place we have been through Morocco.
We arrived in the afternoon, it was our last day in Morocco before flying back home.
We had a room on the ground floor. It was past two in the afternoon and there were still no towels. I tried to ask the cleaning staff, they said OK they'll bring (but they did not). Our terrace was the only one with nothing on it, no furniture (others had a table and two chairs at least). I went to the reception desk then to ask for both. They told me we would have them. I can tell you we did not have the furniture during our stay. So we could not have a shower or use the outdoor pool because of the lack of towels. Finally I saw the cleaning woman distributing the towels. They did not give me the towels, she distributed first the other rooms. Finally - without a word - she came into the bathroom and put the towels but we did not have the towels for the pool. I was too tired to argue on.
It was after this that I noticed how dirty our room and especially the bathroom was dirty. That some parts of the cupboard were falling off- I do not say a word. I did not see a dirt like this in whole Morocco.
As to the pool it also did not seem quite clean, there were a lot of people and - of course - no free sunbeds.
In the morning we had our breakfast, and of course it was not fine at all. The food was not good at all and no fresh orange either. The air conditioning was not working there (July in Marrakech).
I do not understand why it has four stars but compared to other hotels in Morocco it deserves only two, but I am convinced that two star hotels are much cleaner than this was. It was not really cheap!
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- Also Known As:
- Golden Tulip Farah Marrakech Hotel Marrakech
- Golden Tulip Marrakech
- Hotel Farah
- Marrakech Golden Tulip