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“Tired hotel” 2 of 5 stars
Review of Golden Tulip Farah Marrakech

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Golden Tulip Farah Marrakech
Ranked #386 of 505 Hotels in Marrakech
Exeter, United Kingdom
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Tired hotel”
2 of 5 stars Reviewed December 14, 2012

Our room was dirty, with broken tiles. After inspecting 5 more rooms (with a lovely girl from reception), we eventually found one where there was only one chipped tile and the patio door locked (all 4 others didn't!)
The setting & grounds are nice, but the rest leaves a lot to be desired. The food was luke warm and unexciting. The best thing about the restaurant was the chap serving mint tea at the doorway at breakfast time. Luckily it was warm enough to eat outside for breakfast, but our evening meals indoors were very disappointing. The food wasn't good and the restaurant was dismal.
On a positive note, the pool attendants were helpful!
It's also a good half hour walk into the Medina & nowhere near as close as the write ups suggest.
Give this place a miss!

Room Tip: Ask for several keys and check rooms first. Many of the patio doors do not lock, making the rooms v...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank DandR-Exeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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875 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
tanger
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 29, 2012

I stayed at the Hotel Golden Tulip Marrakech for three days with a small group from Danmark .
I stayed at this hotel long time ago when it was called Hotel Siaha . Befor it was a very good
4 star hotel . But now it became a superior 4star hotel . The hotel premises are still the same .But
the quality and the variety of the food service is excellent . So my Danish clients were delighted with the variety of good and exllent Moroccan dishes prepared by native female kooks . For three
con sugutive days they never had the same tagines ( Moroccan stews ) not to speak about the deserts . I strongly recomend this establishment .

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank benrabah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fareham
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 24, 2012

How can a hotel in Marrakech serve reconstituted orange juice for breakfast, and coffee that the worst cafe in the square would be ashamed of? Why when so many people have complained about the air conditioning and the safe boxes were neither working? Why whenever we asked for something to be done were we fobbed off endlessly as were the rest of our party, 44 on a touring holiday. We were not a particularly demanding group our needs were not extreme and yet everyone felt that our tour carrier needs to rethink this hotel. In contrast to most Moroccans the staff here seem disinterested and bored. It could have been so different, and it should have been.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

England
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed November 16, 2012

Stayed four nights in November. The hotel is in the Hivernage area about 40 minutes walk from the Jmaa El Fnaa. Taxis 30-50Dm to the centre and on the Tourist bus route (which was very useful).

The hotel is a bit run down but (despite other reviews) our room was clean and well looked after.
There are three restuarants in the hotel. We only used the main restuarant for breakfast which if you like boiled eggs tomatoes and fried potatoes is OK.

There is also a fruit table with very good yoghurt and cheese, pastries etc etc. All the same each day but perfectly acceptable.

Coffee was a lottery either 'OK' sort of ,or paint stripper. There is a poor guy sitting with his pot of mint tea waiting for customers but it wasn't very good.

Apart from breakfast, the same place does what looked like a very good buffet with just about anything for 200Dm

We tried the Moroccan restuarant and were the only customers. The two musicians lept into action as we appeared and (presumably) sent a carrier pigeon to fetch the manager from somewhere who appeared ten minutes later.

We had lamb brochette on plain boiled rice with what seemed to be a spoon of thickened tomato juice seeping into it at the side of the plate. I suppose this was meant to be the spicy tomato sauce normally served. Lamb tajiine was a slow cooked piece of lamb on the bone which although OK had no seasong and lacked flavour. As in common with most food we had in Marrakesh Bland Bland Bland.

The Italian restuarant never opened as far as we could tell.

Generally, the staff were helpful and friendly, the pool area and bar is very good with an excellent selection of meals available. Cushions and towels are gratis.

Lifts seemed to operated at the will of God and would not come when called, would not stop at floors (except once when half way between it stopped and opened the doors)!

The safe in the room would not work, you have to buy a card from reception but nowhere does it tell you this. When I had done this, it worked once then would not lock. After the guy from reception had given up, he got an engineer that evening who struggled for half an hour and got it (seemingl) working. Broke down next day. I got my money back.

My main comment is that there is NO information about anything in the hotel or in the room. The only info sheet was about using the telephone which was completely wrong. Trying to gat an outside line I had to give a number and go through an interrogation as to what country I was ringing (it was a local Marrakesh number) and hang up waiting to be connected. AKA 'Put the machine wait'.

There is an in house hammam and massage facility and a couple of tat shops.

If you want a fairly quiet place with a very good pool and pool service for the warmer weather this is OK. Romantic break with lovely food, definitely not.

Near the hotel there is nothing at all, apart from the Extrablatt cafe/nightclub whatever it is (see other review).

Stay again? No.

Room Tip: Rooms at the back overlook the lower roofs of the kitchens and restuarants. Ugly and polluted bu a/c...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Disgusted-Bagshot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brno
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 21, 2012

Very good kitchen, little bit old equipment of rooms, but clean. Nice pool. Heplful staff in restaurant and by the pool. They are giving Maroco Mint tee for free. Towels, mattress and pool-beds are free. Taxi is for 30DH to city centre.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank VaclavPBrno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
Level Contributor
218 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed October 14, 2012

Spent 3 nights here but wished it could have been spent somewhere else. The rooms were of adequate size but not particularly clean. One could write ones name on flat surfaces in the dust. The pool area was brilliant. Reception staff extremely helpful. The food - well, not very good. Advised not to drink the orange juice as it is usually watered down and it could result in upset stomachs. Plenty of people seemed to be dropping by the wayside after dining here.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Tufty59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed September 22, 2012

We spent a total of 4 nights at this hotel and was fortunate to stay in a suite, standard room and bungalow during this period. Not because the hotel moved us, but we stayed at the start and end of a tour.

The location is good, but not close to the medina and I def would not call it walking distance in Moroccan weather. The taxi ride from the station cost 80dh and the driver knew the hotel. Reception was efficient and check in went quickly as we had arrived just before a big tour group. Don't expect fluent English speakers in this hotel, we were lucky that the front desk guy was moderately good and together with my broken French we got along.

We got upgraded to a suit the first night as I had booked this privately. It was spacious and offered a lounge area and double vanity as well as a guest toilet. The view was fantastic as well from room 542 looking onto the swimming pool and gardens. The toilet did not flush and aircon was dodgy, but after a long trip we were not complaining.

Second night we booked in with our tour group in a standard room. What a downgrade! It was sufficient but coming from the suite was an adjustment. There was no fridge in this room, but other travelers had one in their standard room. The view was also of a roof....and not much else. If you can afford, upgrade!

At the end of our tour we stayed two nights in the garden bungalows. It's a two level apartment type accommodation nestled in the garden area close to the pool. Stunning location! The bottom floor has two bunk beds doubling as couches, a tv and a shower and toilet. The bar fridge is also downstairs.
The top floor has a full bathroom, king bed, tv and small sitting area. It was very comfortable for my husband and I, especially the two bathrooms! Some people complained about bugs, but there were actually less mosquitoes in the bungalows than the hotel rooms! In fact.....I lie....there were none during our two nights! Ants was our biggest problem in terms of insects, but the cleaning staff sprayed everyday which kept them to a minimum. Location alone says the bungalows are best, and you don't have any rooms above you which means less noise and more privacy.

We were on half board but you can choose full board. Breakfast was continental, barely so in my opinion. Croissants, bread, boiled eggs and cheese was the order of the day. They also served a plain fruit salad and yoghurt if you were lucky to be early enough. Coffee was good though. Dinner varied from day to day in terms of quality and variety. There were always tagine and salads and dessert. Other items varied. On some nights it was great, others not so much. We opted to eat out 2 out of 4 nights. Only tip here...go as early as possible. Some items don't get refilled and you will end up eating nothing. In addition the staff struggle to keep up with setting tables and you have to hunt for cutlery etc.

Staff spoke little English and cleaning staff I met spoke only Arabic. I must say that there was a friendliness lacking in the hotel in general. We could never find a porter to help with bags as example. The currency exchange guy was not eager to help with smaller notes as 200dh notes are difficult for taxi drivers and shopkeepers to accept.

The garden and pool area was stunning, but most of the city has beautiful gardens.

It was a comfortable stay for what it was. If you need luxury, this place is not for you.

Stayed September 2012, traveled as a couple
Helpful?
3 Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Farah Marrakech

Property: Golden Tulip Farah Marrakech
Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#184 Spa Hotel in Marrakech
#201 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Farah Marrakech 4*
Number of rooms: 242
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Also Known As:
Golden Tulip Farah Marrakech Hotel Marrakech
Golden Tulip Marrakech
Hotel Farah
Marrakech Golden Tulip

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