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“For Maroco standard very good hotel”

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Hotel Farah Marrakech
Ranked #435 of 502 Hotels in Marrakech
Reviewed October 21, 2012

Very good kitchen, little bit old equipment of rooms, but clean. Nice pool. Heplful staff in restaurant and by the pool. They are giving Maroco Mint tee for free. Towels, mattress and pool-beds are free. Taxi is for 30DH to city centre.

  • Stayed: October 2012, traveled as a couple
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1  Thank VaclavPBrno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,


It was a pleasure to read your review, thank you for such a lovely feedback !


We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.


Once again thank you for sharing your experience with us on tripadvisor.fr !


I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 - 219 of 995 reviews

Reviewed October 14, 2012

Spent 3 nights here but wished it could have been spent somewhere else. The rooms were of adequate size but not particularly clean. One could write ones name on flat surfaces in the dust. The pool area was brilliant. Reception staff extremely helpful. The food - well, not very good. Advised not to drink the orange juice as it is usually watered down and it could result in upset stomachs. Plenty of people seemed to be dropping by the wayside after dining here.

  • Stayed: October 2012, traveled with family
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2  Thank Tufty59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012

We spent a total of 4 nights at this hotel and was fortunate to stay in a suite, standard room and bungalow during this period. Not because the hotel moved us, but we stayed at the start and end of a tour.

The location is good, but not close to the medina and I def would not call it walking distance in Moroccan weather. The taxi ride from the station cost 80dh and the driver knew the hotel. Reception was efficient and check in went quickly as we had arrived just before a big tour group. Don't expect fluent English speakers in this hotel, we were lucky that the front desk guy was moderately good and together with my broken French we got along.

We got upgraded to a suit the first night as I had booked this privately. It was spacious and offered a lounge area and double vanity as well as a guest toilet. The view was fantastic as well from room 542 looking onto the swimming pool and gardens. The toilet did not flush and aircon was dodgy, but after a long trip we were not complaining.

Second night we booked in with our tour group in a standard room. What a downgrade! It was sufficient but coming from the suite was an adjustment. There was no fridge in this room, but other travelers had one in their standard room. The view was also of a roof....and not much else. If you can afford, upgrade!

At the end of our tour we stayed two nights in the garden bungalows. It's a two level apartment type accommodation nestled in the garden area close to the pool. Stunning location! The bottom floor has two bunk beds doubling as couches, a tv and a shower and toilet. The bar fridge is also downstairs.
The top floor has a full bathroom, king bed, tv and small sitting area. It was very comfortable for my husband and I, especially the two bathrooms! Some people complained about bugs, but there were actually less mosquitoes in the bungalows than the hotel rooms! In fact.....I lie....there were none during our two nights! Ants was our biggest problem in terms of insects, but the cleaning staff sprayed everyday which kept them to a minimum. Location alone says the bungalows are best, and you don't have any rooms above you which means less noise and more privacy.

We were on half board but you can choose full board. Breakfast was continental, barely so in my opinion. Croissants, bread, boiled eggs and cheese was the order of the day. They also served a plain fruit salad and yoghurt if you were lucky to be early enough. Coffee was good though. Dinner varied from day to day in terms of quality and variety. There were always tagine and salads and dessert. Other items varied. On some nights it was great, others not so much. We opted to eat out 2 out of 4 nights. Only tip here...go as early as possible. Some items don't get refilled and you will end up eating nothing. In addition the staff struggle to keep up with setting tables and you have to hunt for cutlery etc.

Staff spoke little English and cleaning staff I met spoke only Arabic. I must say that there was a friendliness lacking in the hotel in general. We could never find a porter to help with bags as example. The currency exchange guy was not eager to help with smaller notes as 200dh notes are difficult for taxi drivers and shopkeepers to accept.

The garden and pool area was stunning, but most of the city has beautiful gardens.

It was a comfortable stay for what it was. If you need luxury, this place is not for you.

Stayed: September 2012, traveled as a couple
3  Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,


It was a pleasure to read your review, thank you for such a lovely feedback !


We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.


Once again thank you for sharing your experience with us on tripadvisor.fr !


I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2012

Hotel clean and comfortable. Our room was very tired looking. New towels to replace the off white ones and new bedding needed. TV old and no remote. Putting that aside we were happy with it. Breakfast was the usual breads, cheeses, eggs, tomatoes, fruit which was perfect. Pool side was kept clean and the attendant was always there to help with beds and clean towels. The bed cushions were stained. Overall it was a nice hotel just needs a bit of an uplift.

  • Stayed: September 2012, traveled with friends
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Thank kimbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2012

i stayed at this hotel with a group of friends.The hotel is in a very nice and clean area of Marrakesch surrounded by wide and green boulvards with luxirous hotels.it is within walking distance to the Qutubia (the old city centre) and the new town with fashionable streets.The hotel reception area is quite nice.The room size is OK,but the furnishing is old.The towels did not look very clean.One couple from our group used the towels they brought with them.The TV in the room was not working properly.The breakfast needed more variety.The hotel has a lush and large garden.The staff was very friendly.The hotel needs renovation.
Overall,i would recomend the hotel for short stays where you don't need to spend so much time in the hotel and in the room.

  • Stayed: September 2012, traveled with friends
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1  Thank sinanyalova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2012

April 2012,my small family and I spent 5 days in golden tulip farah,the price was really little for 5 star hotel like that,service was very good,very clean,breakfast include ,a huge buffet I enjoyed it,everything was perfect :)........

Room Tip: Bungalow was the best
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  • Stayed: April 2012, traveled with family
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2  Thank Amalmoeinian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,


It was a pleasure to read your review, thank you for such a lovely feedback !


We are so happy we made it right for you and you had such a lovely stay with us. Thank you for feedback about our staff.


Once again thank you for sharing your experience with us on tripadvisor.fr !


I hope to have the pleasure of welcoming you again at Hotel Farah Marrakech.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2012

We moved to this hotel from a 3* so we could have a pool for last couple of days and somewhere to lounge around and have a drink wish i hadn't. The room was not ready for us and when we did get in there was no water in fridge no towels to have a shower and when i went to reception to ask the lady on reception put her hand up in my face mid way through conversation to answer the phone! The pool area is to small for the amount of guest and is very noisy with children if you want to relax by the pool there is no loungers or if relax in the garden no chance the kids will start playing football around you frequently hitting you with the ball. Breakfast good food but tables were not cleared no plates,bowls, glasses etc had to wait around and snack served in bar with drink were stale and looked mouldy. Also i came on holiday to relax have a long lie but was woken EVERY morning by cleaners coming in to make beds a 9am. I would not go back!

Room Tip: probably a bungalow as children run along corridors waking you early in morning.
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  • Stayed: August 2012, traveled as a couple
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1  Thank Karlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direction G, Directeur général at Hotel Farah Marrakech, responded to this reviewResponded February 6, 2017

Dear Guest,

First of all, we want to thank you for having chosen Hotel Farah Marrakech for your trip in Marrakech.
We are sorry to hear that your experience with us didn't meet your expectations and we would like to present our sincere apologies for the troubles you have met during your stay in the Hotel Farah Marrakech.
Be sure that all your remarks has been considered and the appropriate measures have been taken.
We hope that we will have the opportunity to serve you better next time.

Sincerely yours.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Farah Marrakech

Address: Avenue President Kennedy | Avenue du Président Kennedy, Marrakech 40000, Morocco (Formerly Golden Tulip Farah Marrakech)
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#197 Spa Hotel in Marrakech
#219 Luxury Hotel in Marrakech
Price Range: $46 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Farah Marrakech 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Golden Tulip Farah Marrakech Hotel Marrakech
Golden Tulip Marrakech
Hotel Farah
Marrakech Golden Tulip

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