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“Poor service”

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Les Couleurs de l'Orient
Ranked #835 of 1,139 Marrakech B&B and Inns
Island of Malta, Malta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Poor service”
Reviewed July 29, 2010

This Riad in the heart of the Medina is really charming, pity though about the management. I had booked an ensuit and was given a bedroom with a bathroom on the same floor but not ensuit, which ended up being used by everyone. when i complained i just got a shrug from the manager. the shower did not work well, and although the rooms downstairs by the courtyard are very nice, people chatting in the courtyard at nite can be very noisey.
if you're leaving early to go for a trip, there is no way you ll get some breakfast as it is served after 8.30.
Management and service leave a lot to be expected.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kler077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vanessaeric, Gérant at Les Couleurs de l'Orient, responded to this review, September 8, 2011
Thank you for all the information that allowed us to see that we had a problem with our manager, which has since been replaced, sorry for all its problems
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Les Couleurs de l'Orient

Property: Les Couleurs de l'Orient
Address: 22 Derb Lakhdar | Riad Zitoun Lakhdim, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #835 of 1,139 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
"Colors de l'Orientt", authentic Riad, opens its doors on an original and rare place in the Marrakech Medina. This traditional house, full of flavors, scents and diversity of Morocco is an invitation to travel between the heptic Jemaa El Fna and calm bewitching Derb where lies the Riad. ... more   less 
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Also Known As:
Les Couleurs De l`Orient Hotel Marrakech

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