We chose this hotel for its budget price, hoping that the standard would be better than the price suggests. In short, there were plenty of areas that warrant complaint, but the staff made every effort to resolve these issues as quickly as possible and over all they deserve praise for offering a cheap hotel so close to the town centre.
Breakfast food was a wide selection of Moroccan dishes, perfectly adequate to set you up for a day of tourism.
The décor may not be to every European's taste, but it presented as a traditional Raid in bright colours and busy patterns, not to be miss interpreted as tacky and garish. The four poster beds decked in leopard print suit the quirkiness of the whole building and brings a smile to tired eyes on return each evening. The bathrooms sadly show their age and remind you that this is a budget location, but we saw no major issues to report.
Free open wifi was a bonus and if located near the router the signal was pretty good too.
The public areas around the hotel, reception and our rooms were clean and tidy, however the same could not be said of the bed linen. On arrival we were allocated our room, which was compact and pleasant but on inspecting the bed sheets we found marks/stains which had failed to clear in laundry. On complaint they replaced the sheets but failed to noticed that too was stained until we pointed it out. My wife inspected 3 other rooms in search of an alternative and finally found a bed with clear sheets so we could move rooms. We spoke at length to the manager the next morning alerting him of the faults in the laundry service and he upgraded us to a suite (guess what he had to change the sheets in that one too before we could take it). The problem was almost certainly from an outside contractor letting them down, but the staff still put these sheets on the beds for their clients to sleep in and although I hope the problem has been resolved we strongly recommend all future guests check carefully on arrival.
The hotel is located only about a mile from town, within walking distance for us, although the bus was also easy and costs only pennies. Alternatively taxis are available for a few pounds if you wish. Marrakesh proved to be safe both day and night and relatively easy to navigate even with the absence of signs.
Restaurants in the area are available, but there are far better in town. The Beyrouth restaurant a few doors down was by far the worst being so desperate for business they have to drag you off the street if you happen to pass the door, avoid at all cost!!
- Official Description (provided by the hotel):
- This hotel, the first of its kind, provides its visitors with different services and in an architectural style. Moroccan House Marrakech is at the center of the city. It is easy walking distance to many major attractions, theatres, shopping.... It consists of five floors and fifty rooms with different grades (3*, 4*, 5*). Here, you are not in an ordinary hotel, it is like a Riad, a traditional Moroccan house where visitors are cordially received. ... more less
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- Also Known As:
- Moroccan Hotel Marrakech
- Moroccan Marrakech
- Moroccan House Marrakech