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Riad Amssaffah
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Reviews (401)
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Reviewed October 25, 2011

I booked the hotel thinking it would be nice for my mum who's never been to Morocco to experience staying in a real riad type of a place. And it was nice. Word of advice though when you book a transfer or taxi make sure they walk you to the door. You can't really drive down the street where the hotel is but still it is their job to make sure you get to the place-and it doesn't cost anything extra!
The riad is lovely, it is 3/4 star, the rooms are nice, not all with tv but then why would u want to watch tv on holiday anyway? There is a problem with hot water sometimes but if you ask it will obviously be sorted. Breakfasts were nice and everything was freshly made. I have read that people on here complained food was basic - I'd like to know what fancy stuff they have for breakfast normally? I've read the reviews in here before and u would say that generally people need to realise that Marrakech is in Africa, not Europe and things are different there. If you want an European standard then.....stay in Europe or book yourself to somewhere like Club Med ( meaning dead expensive). I loved it in Amssaffah and what's more important my mum did too and she is picky! The staff were really nice, Fatima the owner couldn't be more helpful and of course I can't forget about the lovely Aziz!
One thing I would say is that if you are a light sleeper get yourself some earplugs. There is a mosque right down the street and in case you don't know Muslims pray just before the dawn. The call to prayer is pretty loud...for obvious reasons. All in all good place and great value for money- will definitely come back if I can and recommend to everyone.

  • Stayed: October 2011
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Thank Weronika82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

This is a lovely and comfortable Riad right in the centre of the Medina. Once inside it is surprisingly peaceful and relaxing considering all the chaos outside its door. This is quite an old Riad and it is a bit rough around the edges, with the odd light not working and a few cracks here and there, but I think this adds to its charm. The staff are very helpful and knowledgeable and are always happy to recommend places for you to go. They also provide an invaluable hand drawn map with landmarks to get to the main square. No other map is accurate enough for you to find your way. You can book day trips at the hotel, but we managed to find the same trip about 200D cheaper by haggling with some of the tour operators around the main square. As noted be other reviewers it is very difficult to find as it is so close to the Maze of the Souks. I would recommend booking a transfer from the airport as the road outside the riad is too narrow for cars to get down and our driver walked us to the door. A taxi would not do this.
Also if you're a light sleeper then take some ear plugs. I got woken at about 5am every morning by the call to prayer from the nearby mosque!

  • Stayed: October 2011, traveled with friends
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Thank LizB79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

Traditional and comfortable rooms, well decorated in traditional style. Riad is a little difficult to find so recommend you get the address in English and Arabic but do not expect to dropped at the door!! The sisters who run the Riad are a mind of local info and have great maps to get you around. They will help with absolutely anything. All the staff are friendly and can't do enough for you. Breakfast is a bit repetitive, the evening meal we had at very short notice was very good even if the portions were a bit small, i.e just meat no veg or cous cous but do try to give them notice and you will have greater choice. Also they seemed to need notice if you wanted wine as they had none chilled, this was surprising. Cold Beer is available at anytime and at a reasonable price Be aware that the roof is not really geared up for sun bathing, however if pushed they will bring out some beds (not sun beds), this is a shame as the roof could be a fantastic assest and it could be used for a lot more. Splash pool is very refreshing. Amazing building and very quiet once you get past the front door, really very relaxing. Marrakech is busy and noisy and people will not take no for an answer which after a while can get annoying, in general most people are very pleasant but some are very rude.
Reccomend Cafe Arabe for good Italian food and fantastic roof top for beers, wines and cocktails and views. Also Al Barraka is good experoence but not cheap but definately worth it. Even the square offers good food very cheapily and they do make you laugh with Del Boy impressions and repeating Asda and Sainsbury ads!!!! Strongly recommend this Riad and this city.

Room Tip: insist on a/c and fridge. We heard that some rooms had
  • Stayed: August 2011, traveled as a couple
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Thank ptbseb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2011

We loved the Riad, it was incredible. The staff were lovely and kind, the rooms were very comfortable and the place was beautiful. Not comparible to large modern hotels- (some comments on here have criticised a lack of tea/coffee amenities etc.) We had a magical experience here, and felt like royalty in this beautiful little palace. It is a very calm and quiet place amongst the hullabaloo of the souks, which are wonderful but can be overwhelming. It is a little walk from Djemma el Fnaa (about 10 mins through the souks), from where you can get taxis etc. Let us impart with you a little direction advice in order for you to find the square:

Turn to the right,
Turn to the right,
Head through the stonnnnes (Two stones under arch)
Cafe Arab to the left,
Bain to the left (Shop that had bath outside, but you can identify this part of the journey simply as a crossroads where you...)
Turn to the right....

Cafe Bourganviiiiiiiiilia (to the tune of the Marseilleise)
Turn to the left
Bear to the right
Bear to the right
DJEMMA EL FNAA!

Overall we would recommend this riad, particularly for couples. Staying in the middle of the souks does wear you out, so if you would prefer some distance from the craziness of the old town then maybe stay a little further out, perhaps in the new town. (There were even some hotels we passed in Ourika valley that looked amazing, but about half an hour's drive from the medina.) If you have a large family or are a big group of friends, perhaps the riad might be a bit quiet for you, (because it is so beautiful and the staff are so polite.)

I wouldn't recommend making your first trip out of the riad at night, as this is what we did and got lost, which was a bit scary in the dark on our first day.

If people tell you a road is closed or 'this is the way to the square' say 'no thank you' and persevere with your map reading, or getting lost, or reciting a helpful song in your head- whichever works for you.

Breakfast was lovely, bountiful supply of food, coffee and tea. Lovely lovely ladies who waited on you hand and foot.

We booked with Teletext holidays and it was very cheap.

Another final tip- listen out for the little birds that dance around the courtyard at night, stand on the roof terrace and listen to the call to prayer in the evening. Apart from this, it is amazing how much of the noise of the medina is trapped out of the riad.

ENJOY

  • Stayed: July 2011, traveled as a couple
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3  Thank matthan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2011

Just returned from a stay in Riad Amssafah. When we arrived and I saw the entrance beneath an arch I was worried about what I had booked but when the door opened, wow 100% traditional moroccan, it was fabulous. No there wasnt tea and coffee as previous guest has written on here but it is Marrakech not Blackpool. I took my travel kettle and tea and coffee with me as I did not expect to find it here. Can be difficult to find when wandering around so on the map I had in my travel guide I asked receptionist to mark the Riad and we had not trouble at all. A Riad is a traditional home for extended Moroccan families in the past and it does have a homely feel about it. Rooms also have a fridge which is great to keep water and wine cool. Had a fabulous night out at the Fantasia show which is on, wonderful traditional Moroccan meal and then a show with beautiful horses in the outside arena to follow, all finished off with a firework display. Also done a great trip into Atlas mountains, breakfast with a Berber family and lunch in a beautiful hotel all included for around £30. Will stay here again if i return.

Room Tip: Get good travel guide with map of the medina enc.
  • Stayed: May 2011, traveled as a couple
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1  Thank belmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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