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“Miami chic meets Marrakech”
Review of Riad Lotus Perle

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Riad Lotus Perle
Ranked #624 of 1,153 Marrakech B&B and Inns
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Miami chic meets Marrakech”
Reviewed December 11, 2006

It was totally unexpected when we came off this little street where kids play football and hide & seek to find such a contrast in Perle. A colonial style ofering that has been polished into a very decadent little hotel.

it is small , but it feels like you are in someones home and not in a hotel; a much more personal experience. We were greeted with hot towels and mint tea, whilst our bags were whisked off to our rooms. The Helmut Newton room really was fantastic; I spent many tired nights, soothing my feet in the deep marble bath after hours in the souk. I had my 30th birthday at Perle and it was perfect.

Marrakech was a dream and might even be back to make an investment.

  • Stayed November 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5 Thank Frankgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed October 1, 2006

This hotel has great potential, but for the moment I would steer clear. I've just spent two nights here, and whilst it's a stunning looking riad, it's not being properly managed.
The inner court yard consists of a very small pool - about 12ft by 4ft, and not really for swimming in, more of a decorative feature. Around it are velvet chaise longes, which you wouldn't sit on in a damp cossy/towel, they're really just for show.

During our 2 night stay there was a photo shoot taking place on one day so we couldn't use the courtyard/pool common areas. We were restricted to our room or the roof terrace. The jacuzzi on the roof was absolutely freezing. The following morning there were no cushions on the roof terrace onto which to relax, they'd forgotten to put the cushions back following the photo shoot. On one of the nights, a party of 12 had booked the roof terrace for an open air dinner - these were not lotus perle guests, just people who'd booked for dinner. Once again our use of the public areas, including the mamman, were restricted - they were on the roof terrace all evening, and then decended to the courtayrd public areas, laughing and joking loudly, obviously a bit worse for wear - making it impossible for us to chill out/sleep. Hardly relaxing, and yet again a prisoner of your room. I suppose our biggest concern is the fact that we weren't told anything about the dinner guets/ photo shoot, as if we'd known, we would have been prepared.

Lotus are in the throws of opeing two new hotels and the Lotus Perle is currently being run by a new manager, who's been there 1 month, and also the owners cousin. It's the owners cousin who sadly doesn't have a clue. When we phoned from our room asking how to make an outside call, she didn't have a clue how to do it, didn't know how much a local call would cost and had to phone someone else to find out. Likewise re the minibar costs, which weren't displayed in the room. When we asked her for directions she again didn't even know the name of the main road running behind the hotel. On returning one day tired and exhausted, my friend asked if she could have a hamman, as we were told we could use it anytime. But she was told it would take 3 hours to heat up. We decided to go ahead and have a hamman at 8pm (3 hours later), delaying our dinner reservation. At 7.30pm the cousin phoned to make sure my friend was having her hamman at 8pm, which we confirmed. But when my friend went down in her robe at 8pm to the hamman, they said "sorry" they'd forgotten to turn it on!!! (and couldn't therefore have one!) That just typifies our stay. I can only assume their previous (supposedly excellent) manager is setting up their new hotels, as they are sorely missed here. Our shower didn't work and nor did the plug levers in the sinks. You only have hanging space which is very limited and dark and no drawers. Be warned, the rooms are very dark and quite small.

The local staff are wonderful, it's just a shame about the management. My last night out of 5 spent in Marrakech was spent at Lotus Ambre, their sister hotel, which is far superior. Much more traditional, but far better run. No pool, but it makes no odds, as you'd never swim in the perle pool anyway!

A couple of tips - get a good map of the medina, as the hotel don't give you one and it's needed. Buy your water, cans and nibbles form the small local shops literally 50 yards from the hotel. Cans in the hotel/ minibar are about £2 each, in the local shops they're max 30pence. The same for bottled water. DON'T drink the water from the tap. The hotel should really provide free bottled water for teeth cleaning etc, but doesn't, another lacking little touch that would make all the difference. Do check to see if there are any film or photo shoots before booking. Saty in Ambre instead. Do eat at the Palais Rhoul in the Palmerie (15 min by cab and 60 dhms by cab if you negotiate), at their international restaurant, it's amazing and far cheaper than Maison Arab/ Dar Moha - go at night when it's all candlelit - beautiful. Beware of the cheap colourful handbags - the colour comes off on your hand and cloths - before buying lick your thumb and rub the leather - if the colour comes off, then avoid. Whatever the first price you're told in the souks, reduce it by 75% - seriously. Then if they say no to your price, walk out the shop saying that's your last price. They'll then come running after you and say "yes".
Finally, do be prepared for the total squaller, filth, pollution and chaos in the medina. It's awful, but weirdly wonderful at the same time. And DO go to Essouira. It's fresh air, far cleaner and very relaxed. Le Heure Bleue is the place to stay here - it's amazing and can't be faulted - very colonial. A shared taxi with only 2 others should cost you 105 dhms each, each way - a bargain.

  • Liked — Location
  • Disliked — Way it was managed - little things going wrong.
  • Tips/Secrets — Saty somewhere else, but also central in the medina.
  • Stayed September 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
13 Thank Priminder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Yorkshire England
2 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 12, 2006

Marrakech - what a place.
Ive never been anywhere like it. Thought Bangkok was fabulous in a very strange way but Marrakech was even more fabulous in an even stranger way.
Its filthy dirty dusty but absolutly beautiful fascinating enchanting all at the same time.
We stayed at Lotus Perle booked through a company called Boutique Souk and must say it was absolutly superb.
Its in the medina and is in the middle of where the locals live so you get an immediate insight into how they live. I must say when we first arrived it was about 9pm and it was very itimidating because it was very busy and our driver (booked through the agent and for £100 stayed with us for 4 days took us everwhere) stopped the car and about 10 local children appeared from nowhere with a DONKEY - yes donkey and loaded our luggage into a wooden barrow and then dissapeared into the winding streets of the medina.
we eventually arrived at a large beautiful wooden door which when opened led you into an oasis of beauty and tranquility. The riad is stunning
From that moment on all our reservations about where on earth we were dissapeared and our journey into another world began.
There were four of us and we had the whole riad to ourselves the staff were absolutley first class and did absolutley everything to attend to your every need but in a very discreet and proffesional manner. Everything is immaculately clean and is very designer/fashionable but classy.
The rooms are theme based we stayed in the coco chanel and the kenedy suites. They are all quite dark and will soon be ready for a lick of paint but dont let this put you off they are very different and the bathrooms are fabulous.
Breakfast was fantasic served on the roof top terrace.
We were advised to take our own wine (buy it at duty free) as its not widely available being a very strict muslim country and the hotel will serve you although the hotel did sell wine too.
The riad has its own hammam and do not miss the traditinal treatments even if you are not really into that sort of thing (boys and girls) they are out of this world cannot wait to go back just for these
we ate at a few recomended restaurants and this was probably the only slight negative of our stay- we never saw a menu but that was probably because every meal is morrocan chicken chicken chicken. One noticeable exception to that was a riad called casa lalla it was memorable.
go for a short break as there is not much to do the shopping was a huge dissapointment but DO GO its fantastic.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
31 Thank CaseAllwaysPacked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 12, 2005

Just returned from a week at Perle Riad. We spent a lot of time in the Riad (my other half was taking it easy following a recent illness), and so feel eminently qualified to review every aspect of the venue and service.

The Riad itself is simply stunning. Opened for just over a year, it combines a traditional Moroccan feel with stylish, contemporary design and over-the-top opulence – very bling, yet still very comfortable.

Some of the rooms are small, but all are immaculately presented, featuring a B&O CD player, flat screen TV and DVD player (with a reasonable choice of DVDs to borrow whenever you pleased). From what I could tell all the bathrooms were beautifully designed, and all had fab fittings, fluffy white towels and robes etc.

Staff, including Mohammed, Badhra, and colleagues work tirelessly to keep the Riad immaculate and look after you: advise on and book restaurants for you, say how much we should expect to pay for taxi rides, accompany you through the streets of the Medina to restaurants, cash points etc - not that we ever felt threatened when walking alone.

Although other people were staying at the Riad, it felt like we had the Riad to ourselves, and barely saw a soul whilst sunbathing on the roof deck.

Service is discreet and friendly. If you ordered a snack, it may take a while to come, but we were told how long it would take, and why: everything is cooked ‘from scratch’, to order.

Although we ate at some very good Moroccan restaurants nearby the Riad (including Dar Moha and Dar Marjana), I would say that our favourite meals were back at the Riad.

Of course, there has to be some negatives, and for me this would be the storage space. We knew our room wouldn’t be huge (we paid for a smaller one), but the size of the wardrobe was somewhat lacking, making it difficult to unpack properly and stow away our cases. Also, the typical Moroccan low-level lighting combined with black-painted woodwork, meant you could be a while locating your charcoal trousers. If you stay in the xxx or yyy rooms, you will get more space all round, but you might be well advised to take a torch.

I would say that the service is typical of a 5 star hotel and we never wanted for anything, except a bigger wardrobe.

We spent hours researching the many different Riads on offer on the web. Having not personally experienced any others it’s difficult to compare, and the Perle is not the cheapest. We can honestly say, however, that the Perle exceeded our expectations and can whole heartedly recommend it to anyone else – and if you can push the boat out, the larger rooms will make you very happy indeed.

32 Thank Transappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Lotus Perle

Property: Riad Lotus Perle
Address: 54, derb Zemrane | Quartier Ksour-Medina, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Free Breakfast Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #624 of 1,153 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Lotus Perle 4*
Number of rooms: 5
Official Description (provided by the hotel):
Situated in the exclusive Dar Bacha district, Perle is walking distance from the heart of the city's famed Medina. Amidst the charming chaos that is in Marrakech lays a new retreat that offers escapism and privacy to those who want to experience everything that this chic, bohemian city has to offer. Perle is presented in a neo-classical, colonial style inspired by Starck, Baccara and decorated by the celebrated designer Antione Van Doorne. ... more   less 
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Also Known As:
Riad Lotus Pearl Hotel Marrakech
Riad Lotus Perle Marrakech
Riad Lotus Perle Hotel Marrakech

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