This is without doubt the best hotel I have ever stayed in, and that's a big call considering I travel lots and I have also been to many destinations. I stayed here as part of a 3 month euro trip and we took a little side trip to Marrakech. You must must must stay here!! It has first class accommodation with excellent service from the amazing staff and the grounds and rooms are paradise.
To be honest I was a little timid when I first arrived in Marrakech when I arrived into the hassle and bustle. The hotel is down a little alley, but don't let that put you off, once you step through those doors it is paradise. There are no locks on the doors to the hotel rooms which I freaked out about but after being at the hotel for 10 minutes I was so content to even leave my door wide open! There is also a safe for valuables and security is very good.
The rooms are very private and there are little sanctuaries everywhere to be able to sneak away and read a book or catch the afternoon sun. You get a room plus a whole lot more here. The rooms are great, bed comfy, great manchester, lots of space - huge rooms and bathrooms, light filled, we had a window that looked down on to the busy street which was great for people watching. If you are into art - the artwork here is another draw card.
The roof is also a great place to spend time, we loved chilling out on the seating, sitting by the pool, eating the delicious breakfasts up there. The other pools are also amazing places to relax by the water and we never found them busy. The day spa is also excellent!
The food here is soooo good. I am a fussy eater and like the best of everything. This food was incredible. They would put out daily specials. But the kitchen was so flexible - I would tell them what my appetite desired and without any fuss they would make it for me - whether it be salad, chicken, cous cous etc or a plate of watermelon after a day in the sun - they delivered the most tasty, fresh and well cooked food every time. They also held a complimentary afternoon tea each day which was so delightful with treats and eats.
We also did not have very much locked in for our itinerary but the staff were so helpful in organising our days, booking our guides, booking our restaurants - their recommendations were exceptional - especially the day trip that we took to ride the camels - I think it was called La Pause?
I said that this place was the best hotel I have ever stayed in and that is because this hotel feels like a home. And it is so relaxing. I work like crazy and find it hard to wind down and here I did. The staff are also unbelievable - so friendly, helpful and they go out of their way to make your stay special. The English lady that manages it is exceptional at her job - as well as being a really interesting and lovely person to chat with.
This place gets a 10/10 but then gets extra points. As an example on our last day we realised our flight was actually later than we thought - midnight. The hotel at no cost accommodated us. They organised us a driver - he was so organised and had all the exit paperwork in the car for us. When we arrived at the airport he realised our flight was actually about to depart - he ran a million miles a minute and organised for us to check immediately in, ran though the halls with us and literally walked us to the plane door. If we did nt already have a great lasting impression of Riad El Fenn that sealed the deal.
I want to go back to Marrakech just to stay here again!! Thank you so much for being such a highlight of our holiday - Kara and Annalisa
- Official Description (provided by the hotel):
- Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more less
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- Also Known As:
- Riad El Fenn Marrakech
- Riad El Fenn Hotel Marrakech