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“Perfect Stay!” 5 of 5 stars
Review of El Fenn

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El Fenn
Ranked #50 of 504 Hotels in Marrakech
Certificate of Excellence
The Hague, The Netherlands
1 review
“Perfect Stay!”
5 of 5 stars Reviewed January 5, 2013

We just came back from a visit to this Riad, located in the old city heart of Marrakesh. A friend had recommended this hotel to us and we're grateful she did so. What an amazing atmosphere, service, rooms and food! We loved it so much that we decided to spend a few days more there. It's great to combine this Riad with a visit to 2 other places (Riads): La Pause and Bab Ourika (recommended to us by the owner and perfect too if you want to escape from the city for a few days). We will definitely come back to El Fenn and hope many others will soon go too. You'll really miss 'an experience' if you don't go! One of the best hotels we've ever been to! Enjoy!

Room Tip: If you really want to treat yourself well... go for room 19!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Hanke2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
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England
Level Contributor
153 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 5, 2013

We had one night at this Riad which is a calm area a midst the hustle and bustle of Marrakech. The room was comfortable but as others have mentioned be prepared to have the bathroom and the bedroom basically in the same open plan area. We had dinner and breakfast here and the food was well prepared. The art, decor and various nooks and crannies around the place means you can always find a quiet spot, and for thoser that like to keep in touch the wifi is reliable. Breakfast is first supplied with tea in flasks at your bedroom door, and then you cmplete breakfast on the roof top, which for this time of year can be pretty cool. Location is great in that you are on the outsirts of the medina, and yet only two minutes walk from the main square.
Again this is a Riad and not a modern built hotel s dont expect all the latest mod cons, storage for clothes in the room we had is fairly limited, and sometimes trying to get the Air con to get to a sensible temperature can be a challenge.
Afternoon tea and pastries is held in the courtyard, although despite the cage around the pastries, the birds have certainly found a way in to the nibbles, so the staff may need to think about that.
Highlight for us was probably the tour with the local guide(Mustapha Chouquir) who was knowledgable and showed us around the maze of the souks and many other places we would not have found. I think in general having an initial tour is good as you can quickly get your bearings and see what makes Marrakech before venturing out on your own.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank curlew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
2 reviews
5 of 5 stars Reviewed December 28, 2012

Riad El Fenns mix of Moroccon vibes and bohemian chic really sets you in the mood. An amazing haven of tranquility in the bustling city of Marrakech. I really enjoyed the excellent room (room 1) and having drinks by one of the fireplaces in one of the numerous hang-out places (there are many).

Also the rooftop terrace with great views on Marrakech is an excellent place to relax, day and night...also the outstanding breakfast is served here.

Upsides: the friendly staff(!), the fireplaces, swimmingpools, restaurant, rooftop terrace, hotel location (4 min. walk from El Fna Square and souk). No room keys, no signatures.
Downsides: it's hard to drag yourself out of the hotel and go do stuff:)

Next visit it's El Fenn again for sure...

Martijn van der Horst

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mvanderhorst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

Running a lodge of our own in the Southern Pantanal of Brazil makes us appreciate the dedication to detail and quality of service that we found at Riad el Fenn. The rooms and bathrooms are spacious and have a creative decor using a warm color scheme which reminds you of the dazzling colors of the Medina. The staff was very attentive and makes you feel at home from the moment you enter the Riad. There was a serene friendly atmosphere which had an apparent effect on the other guests staying there as they always had a smile on their faces. The charming relations managers Alessandra and Karima helped us in the setting up of our tours and introduced us to the lovely, knowledgeable guide Mustapha. They also directed us to some local, not touristy, gastronomic jewels. We visited some other well known Riads but found that El Fenn had all the elements one would look for: authenticity, excellent service, great accommodations and the Moroccan human warmth factor!

Room Tip: All rooms are great we stayed in 10 and our friends in 11 as they were quieter. We also visited 14 a...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank embiaramen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midi Pyrenees, South West France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 2, 2012

Some of the reviews for this hotel on Tripadvisor have complained about the manangement - they must have come from people who were either very unlucky or are very picky and are used to the big international hotels and not this sort of quirky 'boutique' hotel. We found the management and indeed all the staff to be extremely friendly, helpful and personable and exactly what you would hope and expect from a hotel such as this Riad. This hotel was very comfortable with very imaginative and individualistic bedrooms, lovely outdoor spaces with some lovely decorative touches to add to the ambience and a great roof terrace for relaxing / having breakfast etc. It was also very central and well located with the souk very near by and when we wanted to venture further afield, the management was able to lay on transport for us - thank you Hasan - great service. All in all a most enjoyable stay - only too short, so we didn't get a chance to try out the spa, massages etc. Next time .....

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Manzac-Gites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
148 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed November 29, 2012

This is a small intimate hotel with lots of 'wow' factor ... each room has its own 'special individual character', whether raised shower cubicle or sunken bath, leather- upholstered floors, 5-metre ceilings ... whilst communal courtyards (I counted 4) are havens of delight, with cosy nooks, water features and pools (yes, there are 3) providing tempting surrounds for 'just hanging around' ..:-)

Elements I particularly appreciated were:
- gorgeous hanging gardens over the heated swimming pool;
- proliferation of scented roses decorating rooms and public areas .. (I counted 80 in my room alone); these, together with potpourri and scented woods, left a perpetual sense of 'pervading enchantment' in the air ...
- the scenic roof terrace - breakfast of fresh fruits, home-made marmalade, eggs of choice, and birdsong ...meditating among the herbs on the roofgarden, to the sound of running water ...
-the eclectic blend of 'old' and 'new' , East and West -- art and culture on the walls, and in the many 'delicious' coffeetable books scattered round...
- totally charming staff, maintaining excellent service levels throughout ...
- individual 'outside seating area' for each room, where morning tea/coffee is left for you, as an extra 'waking- up treat' ..

The list goes on .. there's an atmospheric restaurant serving good french-moroccan fusion food and wines ... fruit trees and indoor fountains emphasise the 'cooling factor' when it gets too hot, open hearth fires 'warm your cockles' as the evenings get cold ...

This riad is priced at a 'premium' - partly to discourage 'the wrong types', partly to maintain its standard of service (staff-to-room ratio of 2 : 1), and provide the sort of 'intimate luxury and privacy' much valued by certain types of travellers, especially media- and arts-types.. the layout, design and atmosphere make it great for a romantic wedding ...

This hotel is not 'ostentatious', it just tries to provide 'charming service and high aesthetic standards', which is what creative folks tend to appreciate... which is why it is a 'magnet' for 'creative folks' seeking a change from 'the big and the bland'..

I have to say, thinking back, it ' quite blew me' and left me with the 'nicest impressions' of what was a 'far too short sojourn' in this town , and this hotel ...

Thank you, Riad El Fenn, for a most 'magical' stay in Marrakech ..

Room Tip: take a little time to choose the 'ideal room' for yourself - whether opening onto a courtyar...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DWams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 27, 2012

I travelled with a group of friends for a long weekend (3 nights). The service is exceptionally good, we were very well received and shown around the hotel. It has lovely, though small, pools and very pleasant courtyards. The highlight is the rooftop. It has very beautiful views and it is a great place to enjoy sunset drinks. At first I was a little bit concerned that the rooms do not have locks but that turned out to be totally fine. The safe in the room is quite big and it has a key, rather than being electronic. The rooms we stayed at (I also got to see my friends' rooms) were very large with very large bathrooms. In this respect, I can highly recommend the more simple rooms as I didnt see much of a difference between the different ratings. The decoration is very smart as it is very basic but charming, nothing like a good colour of painting to create atmosphere. In this sense, I thought the hotel was a little bit overpriced as the rooms, though nice, are very far from luxurious. In any case, we hardly stayed in our rooms, and fully enjoyed the hotel's common areas (which is easy when/if you are with a big group). Internet worked fairly well. I thought the breakfast was outstanding. It is served until noon, which is a definite bonus. We always had it in the rooftop. There is fresh baguette and croissants, eggs, omelettes and pancakes, fresh orange juice, etc. Really good! It is a lovely place to stay if you are not planning to spend much time in the room, or else you may feel you are paying a bit too much for quite a basic, albeit large, room.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sissi2702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Fenn

Property: El Fenn
Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Marrakech
#16 Family Hotel in Marrakech
#26 Spa Hotel in Marrakech
#29 Luxury Hotel in Marrakech
#30 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — El Fenn 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Special Offer From 11/05/ 2016 to 31/08/2016 DIRECT BOOKING OFFER We assure that you'll always get the best rate available when you book directly with us. Whether you book online or by email, our team are on hand to answer all your questions from pre-booking to check-in and even after you're gone. With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different - a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech

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