Very professional and friendly staff made a pleasant stay in the hotel which is quite stylish and modern.
The indoor pool and spa is great and room service food as well. Breakfast is traditional and modern and well presented but the hotel restaurant is nothing to get excited about.
We had a few issues however: we booked a double room but they gave us a room with two single beds. We kicked up some fuss so they gave us what we wanted. The waiters take away your plates really quickly which makes one feel rushed when trying to enjoy your food. They also allow smoking in the restaurant and breakfast area which was irritating to my pregnant partner. Finally the cleaner forgot to give us clean towels and it took them 20 minutes to sort it out.
Overall these are only small complaints and we would stay there again as the service and overall experience was good.
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- Also Known As:
- Hivernage Hotel And Spa
- Hivernage Hotel Marrakech