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“June break” 3 of 5 bubbles
Review of Kasbah Le Mirage

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Kasbah Le Mirage
Ranked #154 of 511 Hotels in Marrakech
Certificate of Excellence
Berlin
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“June break”
3 of 5 bubbles Reviewed August 9, 2014

My husband and I spent a stayed at the KASBAH Le Mirage in June.
We were under the impression we were going to stay in a luxury hotel which it was certainly not.
We were fully aware that we would be isolated and that we would have to travel out using local taxis or the hotel shuttle which ran twice daily.
If you want peace and quiet you will certainly get it the only noises we heard were from poultry or the local camels that were used for the camel trips.
The room we had was very very basic which incidentally was booked via secret escapes as a luxury trip!!!!!
The staff were very nice and always helpful
The food was very limited but adequate.
The hotel should consider some type of evening entertainment.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Joan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Leamington Spa, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 21, 2014

Some of the reviews on this site will dismiss the Kasbah as basic and rural, and some really do give horrid reviews of it, which we only saw after we had booked to stay in the Kasbah in early July. So, we left with low expectations but a hope they were unfounded. After arriving at the airport (be prepared for a long wait at passport control), we were picked up by A2B transfers. Our first point of advice is that your driver WILL get lost, no matter if you arrive in the day or by night - the Kasbah is around 20 minutes from the airport (without getting lost), but we arrived within an hour. This is fairly understandable as the hotel is not big and not well sign posted. Take it with a smile and enjoy the drive through the Moroccan countryside and the Atlas, and don't let the journey put you off! We were amazed when we arrived at how friendly the staff were, how clean the hotel was and by the surrounding area. The Kasbah is a beautiful, old building, with unique features and traditional Moroccan decor, with less of the luxury expected of a chain style hotel (for example no TV or phone in rooms, and only wifi in the lobby and restaurant); if you're looking for an enormous hotel where everything is pristine white and exactly the same, this isn't the hotel for you.

We stayed for a week, during which time we were treated to lovely meals (again all traditional Moroccan, very few Western dishes) and a wonderfully relaxed atmosphere. The pool is lovely, maybe a little cold (but refreshing in the heat), and as many reviews have mentioned the poolside and terrace bars are completely for show - out of action the entire week. The terrace is the most wonderful place in the evening, and if you do one thing the whole time you stay here watch the sun set over the mountains - they are magic! We received a free massage as part of our package which was lovely, and were generally very satisfied with how friendly and accomodating the staff were. Our room was absolutely beautiful (we stayed in 208), the bathroom was fine and everything was very, very clean.

There is VERY little in the way of evening entertainment! However in the days there are a range of activities. The shuttle into Marrakech is perfect (runs in the morning and afternoon, recommend the morning as it's cooler), and amongst other things definitely go for a camel ride - a highlight of the holiday, made especially good by the man who runs them! This is a perfect hotel to completely relax in, and it's just a dream to come back from the madness of the city to the tranquility of the Kasbah.

In summary, if you want to experience traditional Moroccan lifestyle with a touch of luxury, you should definitely stay in the Kasbah. However, if you're looking for a hotel with all the Western comforts (ie. chips for dinner, poolside drinks all day round etc) don't bother coming. We booked the Kasbah because we wanted a change from the glassy corporate hotels and faceless, disinterested staff we have experienced on previous holidays, and weren't disappointed. The Kasbah is about the overall experience - you have to embrace the change from normal life to really get the most out of it. For this reason, our holiday was completely unforgettable.

Room Tip: Although the idea of a room with no external windows was daunting, it wasn't a problem when we g...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, United Kingdom
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed July 19, 2014

I booked this holiday through Secret Escapes, as it seems did most of the people at the hotel! Do read about the hotel before you go, it is in the middle of nowhere, the taxi drivers do get lost, there are a LOT of stairs, there is very limited entertainment- but I would recommend it for what it does provide.
All the staff are welcoming, bags are taken and collected from rooms, everyone smiles and greets you as you pass, the waiters are friendly and helpful, Reception staff are efficient, few speak good English but all speak French.
The rooms are basic, the beds are comfortable and blackout curtains ensure a good night's sleep. There is plenty of outdoor seating, both in the sun and in the shade and plenty of sunbeds round the pool. There are only 26 rooms and there's enough seating in various little places around the hotel for hundreds!!
It is peaceful away from the chaos of Marrakesh centre, with a handy free shuttle every day.
The negatives would be the rooms desperately need fridges, you have to buy water or any drinks you want but being able to keep a cold bottle of water in the fridge for the night would be good, or olives and fruit you might bring back from town. The food is plentiful but not very exciting. We had a set four course meal every night, I don't really want four courses, don't always want soup and there wasn't even a choice of main course. There are supposedly four bars but only one is ever open, the pool bar would have been great but it looks like it's never been used.
I would go again although my next trip to Marrakesh I would probably want to stay nearer the city so we can eat out in the evenings.

Room Tip: We had 214 and 215 which seemed a reasonable size although 214 had no door to the bathroom!
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  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank kerrymcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed July 14, 2014

I am amazed at some of the reviews here, they really are not in line with our experience. We booked through Broadway Travel for three nights here including paying for transfer from the airport.
Initially our experience at the airport was good, finding our transfer minibus very easily. We were not expecting the journey to the hotel to take best part of an hour, driving into the middle of nowhere and with the driver clearly getting lost and having to do three point turns twice. It was dark and there are no signs to the hotel at all. It really was the worst journey I have ever experienced anywhere in the world. The driver was driving at 60 mph on totally unmade roads, and at one point my partner was literally thrown to the ground. Two young ladies who were going on to another hotel were clearly terrified. We arrived in a third world shanty town in the centre of which is the hotel. Minibus stopped and the driver stated you are here, just point to a dark stone staircase/alley.

So now to the hotel, I must admit the staff are very friendly, however sometimes they are more interested in serving the needs of the owner and his family who live on site and seems to spend every afternoon dumped in front of the TV, in what effectively is the restaurant and filling the space with his Gauloise smoke, who ignores everyone apart from the French.

There are claimed to be 4 bars, there is in fact only one that appears to have ever been opened, the rest were clearly dressed for the web site photos. So please don't expect a roof top bar or a bar at the pool. So getting a drink at the pool means a walk back to the restaurant.

The place is tired with great big cracks in many of the walls.

Having experienced the drive to the hotel, we did not venture out by road again, until it was time to go back to the airport.

Drinks are not cheap at £20 for the cheapest bottle of wine.

Rooms are very basic and dusty, with no TV or telephone.

If you are taking local money for tips, be warned the hotel claim they have nothing smaller than a 200 dirham note so you can't change to smaller amounts for tips. Well I am sorry, but I am not about to start tipping everyone what is effectively £20, which is what I think they thought would happen. Take a bag of £1 coins.

Wherever you look out from the hotel is just unfinished buildings and rubbish, its in a shanty town and this leads to a siege type feel about the place.

Good points are the staff, the pool (although could be cleaner) and the weather.

Having been to Morocco twice this is seriously not up to standard.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Fatty14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emsworth, United Kingdom
1 review
5 of 5 bubbles Reviewed July 8, 2014

A wonderful week at the Le Mirage Spa, at first the distance out seems bleak but had done our research so no surprise, travelling with two teenage girls we soaked up the peace and quiet around the pool and hotel in general. Agree with another that a few more bars open would have been nice but to be honest the staff (all of them) were so courteous, polite and helpful you could have your drinks served anywhere. Wonderful cuisine and the fluffiest towels ever!!
Only gripe the flea ridden cats and kitten continuously mewing and jumping up at your chairs whilst eating on the terrace.....cats and food don't mix and 3 of our family allergic to cats.
All in all a wonderful relaxing holiday leaving us enriched with the spice of Marrakech.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Offers4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 8, 2014

The hotel is quite small and friendly. The rooms are decorated in traditional Moroccan style and we had a shower room that you could see into from the bedroom. Bit strange, but OK. The pool area has plenty of sun beds and parasols are freely available, if needed. The food is good, although I agree with a previous reviewer about the need to cover the food at breakfast time, sometimes the bread and milk were covered with flies and the occasional sparrow. I especially recommend the homemade chocolate ice cream, which is delicious. The staff are all friendly. I had a massage and a pedicure in the hammam which was great. Beware if you are shy though, the ladies massage is French style and includes your breasts, bit of a shock if you are not used to it! Very pleasant in fact and the oils used are gorgeous and fragrant. We went on the hotel organised trip up to the mountains 800 dirhams for a day trip for 4 people. We called at a Berber village and had a walk into the mountains to a waterfall. Very good value. My husband and I didn't get right up to the waterfall as it gets quite strenuous, skip this bit of the tour unless you are fit and like a bit of a scramble. Friends did rifle shooting and archery and enjoyed those activities. Overall we had a great holiday, although my husband left with an upset tummy, but I was fine.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbieb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 4, 2014

Just spent a week at the Kasbah Le Mirage. It was wonderful - lovely people and really nice rooms and environment. A word of warning though - you're told it's 4ks from Marrakech - it's not. It's approximately 20 ks from Marrakech. They have shuttle twice a day but if the times don't suite, it's going to cost 100dms each way in a taxi.

Also, when you arrive, you think you are being driven into a half finished building site of a village - which is essentially what it is. But don't despair - the hotel itself is lovely.

Would certainly recommend it,

Room Tip: It's distance from the city means it's a lovely quiet area - don't think it matters whic...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kasbah Le Mirage

Property: Kasbah Le Mirage
Address: Ouahat Sidi Brahim, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#85 Spa Hotel in Marrakech
#99 Luxury Hotel in Marrakech
#116 Family Hotel in Marrakech
#171 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kasbah Le Mirage 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Kasbah Le Mirage Marrakech

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