We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One week in Marrakech...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Club Med Marrakech La Palmeraie
Ranked #69 of 500 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“One week in Marrakech...”
Reviewed November 3, 2013

When we arrived at the resort we were welcomed by a member of staff who could speak ok English and proceeded to tell us where everything was in the resort, so we were off to a good start. We were taken to our room and are luggage was carried for us so we were pleased.

The rooms were spacious, clean and we'll maintained. We had interconnecting rooms however this had to be sorted out when we arrived as the door connecting the two rooms would not open. So if you are going or thinking about going to the resort be clear on the type of room you want. Another thing I would suggest is ask for a room in the RIF area as it is closer to everything and the walk back and forth to your room is not as far.

The food at the resort was superb. There was plenty of choice even for us as my children are fussy eaters and the setting was pretty, they even made a special effort one night to do a garden party on the golf course. I would say you need to place belongings on your table so people know your sat their and do not arrive for lunch at 12:45pm just after the activities at the pool bed or you WON'T find a seat anywhere!

The staff at the resort were generally polite and tried their vest to understand us however English was an issue for us. Most the staff could only speak French meaning we couldn't do the lessons e.g tennis or golf.

However even without the lessons the activities were great, there was plenty to do. The pool was a bit too cold for us as it was not heated but this meant it was always quite. A downside to the pool area was you had to get up early and put your towels on a sun bed as there was limited seating, so the mornings could be stressful.

Overall it was a nice place, with great food and ok staff. If you have children it is a great place to stay as the kids clubs are amazing. On the whole we really enjoyed are stay.

Room Tip: To have a more relaxed stay try and ask for a room in the RIF area and avoid the OUED area as this i...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2 Thank Lesley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,063 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
Level 5 Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 1, 2013

we spent 7 days and the resort is nice but quite old now. Rooms need renovation. Food is great with a lot of choice. Mini Club terrific for kids with a lot of activities to discover and most important very nice people to take care of them. They love kids.
Tennis a lot of courts but only one teacher for 24 GM.
Pool : unfortunately quite cold end of october for kids and parents
Very good animation with nice show at night
A nice resort to spend holidays with kids.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Catherine533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level 4 Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 30, 2013

Nice hotel where you can feel the local culture with comfort and nice food.
Very very nice typical dinner show with wonderful desserts...
Hotel was repairing part of the yard but no problem..
Nice pool, good typical rooms and a very comfortable lounge bar area..
My Nespressos there...
There is a free bus every 30 minutes for the main square of Marrakech..
This is the most unbelievable place I ever saw.. a bit of all you can imagine, animals, foods, dancers, good pistachio ice cream, typical foods, small shops and more...

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5 Thank Paulo Ricardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2013

We were sold two deluxe garden rooms, with an adjoining door, to suit our family. On arrival we were given two totally separated rooms - no good for a family! Were we meant our leave our five year old on his own through the night???? Turned out the airconditioning never worked in one room (after three separate call outs) so we all squashed into the one room. No refund no compensation. In fact, one reception staff in particular was worse than rude - she would have been fired elsewhere.

The cleaner harrassed us three times a day (at least), expecting her tip to grow bigger with each enfringement. As soon as she heard us opening our door, she would rush over - this was our holiday - we did not appreciate the hard sell.

The cleaner didnt bother to clean our floors - thick layers of dust. (Too much time spent stalking guests and not enough using the broom!)

The room without aircon was also a haven for mosquitos who flew in by the hundreds through the large gaps in the patio door design...45 degrees heat with no aircon and mozzies is what you expect in a jungle, not in a resort advertised as luxury

Towels - we were often left without any - a ploy to come knocking at the door during our afternoon relaxation?

My son didnt enjoy the childcare - he is not into singing songs and playing dress up - expect girls would prefer this sort of thing. So he stayed with us and we all were happier - thank goodness for the iPad! To get wi-fi you had to sweat in out the heat.

The pluses - great food, helpful and polite catering and bar staff. Food is important so this was our highlight.

If you are going - brace yourself for lower standards than advertised.

In short - not worth the money!!! Go elsewhere. (unless somebody else is footing the bill for you)

  • Stayed July 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3 Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 6, 2013

I had the most amazing week in Marrakech this summer...thanks to the Club Med la Palmerai..
I will be back!
The food was great a lot of variety...i couldn't ask more.
Parties, shows, alive music not a minute to get bored.the entertainment people specially Karim were always very polite and trying to make you feel great.
I didn't want it to end...great experience..and I will always say only good things about this place
The only improvement should be......the coffee....but my advice take the coffee at the bar .
Don 't miss this place ...wowwwww

Room Tip: All rooms are great
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2 Thank flordeamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 28, 2013 via mobile

I will pre-empt this review by stating that I normally do not indulge in all-inclusives, so if some of my points seem unfair for is type of holiday, I apologise.

Fundamentally the resort, facilities and staff were ok, but the stay was hugely let down by the lack of English. My GF and I pretty much disclosed from most activities because we did not speak French. And god forbid I try - I got bored of the scrunched up 'huh!' From bar staff as I asked for two mojitos please (this might be the French English cultural divide of 'if you can't get it right, don't bother trying').

The arrival started at a 4trident level for us. We were greeted and given cold flannels, drinks and the view from reception was georgeous. Sadly, down to 3.5tri ad the receptionist didn't speak English and just walked off. Another staff member came over and gave us an intro. Our bags were taken to our room (back up to 4tri). We spent the afternoon taking in the facilities and then having lunch. So far so good.

But sadly the week was no as good. Evening entertainment was in French, with no effort to identify us as what looked like the only English speakers. Most loungers were taken by 8am, and as much as I hate it, we had to take a similar tact of dropping our towels on our spots before breakfast.

The GOs that spoke English where very nice, the bar staff didn't care and were slow - except for pretty French ladies who got served by 2-3 staff at once. Again, this may be a cultural thing, but for the 1st three days I was ignored at the bar whilst 4-5 people where served before me - I know, I am British and I like to Q... :)

Lunch and dinners got progressively worse. If you couldn't find a seat, staff plonked you on someone else's table only to have that seat taken as you get food. Once we mastered the art of leaving belongings on our seats, the food was only just warm by the time you sat down. But saying that, I found the variety and quality very nice.

The two 'cirque du soleil' type shows the GOs put on where amazing for amateur performers - highly recommended.

Sadly more criticism as things did feel a little run down. Even as I am typing this in the main bar, a guest has just tripped over a floor board that has come out! Out air con in the room didn't really work and I asked for an Iron which never arrived.

In hindsight had I known when booked what I know now, I would have looked at a different resort - still club med but maybe asked if there was one that was genuinely more multi-lingual.

Stayed September 2013, traveled as a couple
9 Thank FairWeatherDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Strasbourg, France
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 10, 2013

one week of holidays with no time to chill out:
a lot of sport with fantastic go's : Geneviève for the tennis, Omeyr for the golf, montain bike, jogging early in the morning, lovely swimming pool,...
what about the bar ? : so cool with all the team coming from Senegal. a lot of parties and very good cocktails
the girls from the receptions are so beautifull and the buffet in the restaurant so tasty.
I will be back

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fredbrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marrakech hotels
2.7 mi away
Pullman Marrakech Palmeraie Resort and Spa
1.9 mi away
Palmeraie Palace
Palmeraie Palace
#122 of 500 in Marrakech
1,244 reviews
1.0 mi away
Palais Aziza & Spa
Palais Aziza & Spa
#86 of 500 in Marrakech
372 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Sofitel Marrakech Lounge and Spa
3.5 mi away
Four Seasons Resort Marrakech
4.7 mi away
IBEROSTAR Club Palmeraie Marrakech
Show Prices
Show Prices
Show Prices

Been to Club Med Marrakech La Palmeraie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Med Marrakech La Palmeraie

Property: Club Med Marrakech La Palmeraie
Address: Sidi Yahya la Palmeraie, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Marrakech
#52 Luxury Hotel in Marrakech
#93 Family Hotel in Marrakech
#160 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Marrakech La Palmeraie 4*
Number of rooms: 360
Official Description (provided by the hotel):
Marrakech is the Southern pearl, full of charm, mystery and bustle, at the crossroads of the Sahara and the High Atlas. The Club Med Village, set in Morocco's oldest palm grove, reflects the intimate aspect of the medina, fostering its way of life with its gardens, refined cuisine and warm welcome. The Marrakech architecture combines baked bricks, tadelakt, red ochre and colourful zellige, to create a relaxing haven to which you can enjoy returning after a stroll through Djemaa el-Fna square. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Marrakech La Palmeraie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Med La Palmeraie Hotel Marrakech
Club Med Marrakech
Marrakech Club Med
Club Med Morocco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing