Stayed here as part of an organised group tour before and after a charity trek through the Sahara.
We arrived very late on a Sunday night and had to go straight into dinner. This was to be in the La Casa restaurant in the hotel basement. It was a buffet arrangement and although some of my party didn't like it, I thought there was a good choice and really enjoyed what I had. Soup, salad, various cold starters. Hot dishes included a sort of lasagne and some merguez sausages. There was a choice of mini desserts too.
My first room was room 212 with a pool view. It was a twin room with two double beds and very comfortable it was too. I thought I heard some "thump thump thump" music in the night, but not enough to keep me awake. It was spotlessly clean and the beds were really comfy. OK, so there's not a massive amount of space in the room, but who needs it?
Breakfast was a buffet in the main restaurant. There was plenty of choice of fruit, cereal, cheese, eggs, pancakes, croissants - all the usuals - plus freshly squeezed juices; orange, beetroot and cucumber! The staff were very attentive, friendly and gave me an opportunity to practice my French on them.
We left the next morning, leaving our main luggage in storage at the hotel and returned 4 days later when we were allocated rooms on the 2nd floor. This time I had a street facing room, number 212. Again, very comfy and spotlessly clean.
We ate in the main restaurant for two nights. Again, plenty of choice, some of it a bit odd, but never boring. The main dishes were in chafing dishes but as there was no heat under them, the dishes were sometimes cold. Such a shame as the fish looked lovely. Highlights included a stroganoff and a beef tagine with prunes. Wonderful. Be warned though - the dish of what looks like smoked salmon is actually thinly sliced carrot. It caught us all out.
There were different desserts each night, some weren't instantly recognisable but everything tasted good. Particularly like the chocolate mousse, the mille feuille pastries and what looked like poppadoms and custard. Delicious.
Again, the staff were lovely. One waiter would make ducks out of the damask napkins for us. Very sweet.
The pool area is excellent. Plenty of sunbeds, towels from the cabin on request, plenty of umbrellas if needed. Very clean pool that is 2.5m at the deep end. There is also a pool bar that does snacks. Sometimes things took a little while to arrive, but they were all freshly prepared.
After the main party departed, 5 of us stayed on and my other half came out to join us. I was upgraded to a corner suite, number 520 and it was lovely. Large bedroom with a sitting room, 3 piece suite and a large telly. Quality sleep, comfy bed, double sink in the bathroom.
The bar is large with a good atmosphere. Drinks aren't too expensive but they did run out of vodka and gin on the Saturday night! It fills up with locals who hog the bar making it a bit difficult to get served and it got a bit smoky as there is no smoking ban in Morocco. The Moroccan singer was quite loud at times but it added to the overall ambience.
The reception staff were really helpful and friendly, nothing too much trouble.
There is an ATM in reception but it stopped working on Sunday evening. Assured that it would be fixed "tomorrow", it was still out of service when we left on Tuesday night. There are banks within a short walking distance, so not really an issue.
I had an afternoon at the Andaloucia Spa for a Hammam and full body massage. Excellent, well worth the money.
The city tour bus stops just around the corner from the hotel front entrance so it's really convenient for getting into town if you don't fancy the walk. There are taxis and caleches for hire outside too.
Overall, we'd choose to stay here again as a base for another foray into Marrakech.
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