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Hotel El Andalous
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Reviews (878)
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Reviewed August 29, 2012

We stayed at El Andalous for the last nights of our great trip through the south of Morocco. After having slept in nice Riads and small family hotels this was a bit of a step back. Nevertheless a reasonable price value proposition. The hotel is right in the middle of the Hivernage quarter so a 40 dh taxi trip to Jma el Fna square and go for it!

  • Stayed: September 2011
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1  Thank hansdrenth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

The hotel is not too far from city center, so you can walk by. A refresh or refurbishment may brighten the place, but all in all, it's ok (3 stars local scale). Nice pool area, which is mandatory, average food, you have Wifi in the lobby so you can stay connected. I will say all around good average, but as you can get it for cheap, it's a plus.

Room Tip: As usual in many places , the higher the better.
  • Stayed: October 2011, traveled as a couple
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1  Thank Alain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

The hotel itself was not too bad although a spot of refurbishment wouldnt go a miss. The pool area was clean and tidy and the pool itself was very refreshing with temperatures soaring up to 50 degrees. The rooms were ok but certainly didnt look like the pictures we had been shown in the travel agents. The air con was an absolute god send and the fridge was handy as we had a permanent supply of cold bottled water to hand. The walk to the madina wasnt too bad especially when we were shown a short cut, and if you couldnt be bothered there was always plenty of taxis about. The staff were great even though it was ramadam and they were tired. The one thing that we were not impressed with was the food - it was diabolical. Unfortunately we went half board and regretted it from day one. The breakfast was ok so long as you stayed away from the eggs (stuck to the continental breakfast). The evening meal was a different matter - the hot food (meat) was full of fat and bone and was pretty inedible. We decided to try the lunch time menu instead and eat out at night - this was a little better but not much. The hotel was in a nice area but it was a shame that there were no shops nearer especially when you wanted to bulk buy water etc. Would we go back - no definately not.

  • Stayed: August 2012, traveled with family
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Review collected in partnership with CoopTravel
1  Thank debkelly191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

Visited this hotel with some friends in August 2012. Hotel itself was quite nice - rooms quite large with balconies etc. Lobby and pool areas very clean and pleasant.

The problem was the staff and how unfriendly they were. At the poolside bar everything seemed an effort when I ordered any food or drinks. 24 hour room service was definitely not 24 hours as it took 20 minutes of calling and 3 visits down to reception just to get a sandwich. There is a lack of shops around the hotel or anywhere to get food, plus it was during Ramadan, so was difficult to find anything to eat at times.

No complaints about the breakfast - a good selection. The rep who walks around trying to sell tickets was a bit dodgy, changing his story every 2 minutes. We bought tickets to Theatro (a club) and were promised one free drink each. Turned up half an hour late to pick us up. Got there and had a very angry manager after money from us. Fortunately the rep did end up paying for us, but very hard to trust.

When we left the hotel we were then charged a tax of £8 each for staying there even though this was not mentioned anywhere. The receptionist told us we would not leave the hotel until we paid. Very unfriendly and unco-operative.

Good base for main square and markets, but rudeness of staff would put me off going back again.

  • Stayed: August 2012, traveled with friends
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1  Thank alreeve27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

When we booked we thought we were getting a really good deal but were slightly disappointed. It was a solid 3 star and nothing more. Food was mediocre, service was either fast or non-existent. Language barrier with the front desk was slightly frustrating despite two of us being able to speak ok French. It said on the Hotel's website that there was a shuttle to/from the airport of which no one working there knew about. It was about a 25 min walk to the main market at Medina and not close to any corner stores. We didn't have fridges in our rooms which was very unfortunate considering the heat. But the pool was nice and we had great weather so despite the pit falls we did not have a bad stay. The air conditioning in our room worked well but not in our other friends rooms. I would recommend it only if you get a great deal.

  • Stayed: August 2012
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Thank Apayette8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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