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“a sea of tranquillity in an explosion of excitement” 5 of 5 stars
Review of Riad 72

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Riad 72
5.0 of 5 Hotel   |   72 Arset Awzel, Bab Doukkala | Medina, Marrakech 4000, Morocco   |  
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Hotel amenities
Ranked #33 of 505 Hotels in Marrakech
Certificate of Excellence
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“a sea of tranquillity in an explosion of excitement”
5 of 5 stars Reviewed May 16, 2013

It is impossible to convey the level of service you get in this fantastic Riad. Nothing is too much trouble, There are only 4 rooms in this beautiful palace like building so you feel like you have the place to your self a lot of the time.It feels like you are at home in your very own mansion being waited on hand and foot.

The food is second to none and the wine is also good. Contrary to a previous review you do not have to have a full 3 course meal and can choose how many courses you want. In my opinion the service surpasses that of a five star hotel. Only the smallest room was left when we booked but even that was lovely.

It is far better to stay in the Medina because you acclimatize yourself to the the bustle and excitement that is Marrakesh and can enjoy it rather than being overwhelmed. So Riad 72 is perfect. It is in a less touristy area with its own little souk and you can get an idea of real life in the city. Yet is is bang smack next to all the action. Don't listen to people who tell you to stay in the modern part of the city. You will really miss out on the experience if you don't stay in the Medina.

The hotel organised an official guide for us on the first day and I would really recommend this. It was brilliant, we saw all the sights without being hassled and after that we had got our bearings and could navigate around like seasoned travelers.

Alcohol is not on general sale in Marrakesh so if you like a drink, it is essential to stay somewhere like this that serves alcohol.

Room Tip: the smallest room did not have a totally enclosed bathroom so fine for old married couples like us b...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank charlotte m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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409 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • English first
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English first
Sydney, New South Wales, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed May 6, 2013

We stayed in Riad 72 for a few nights and it was wonderful. Excellent food and friendly service, and a perfect location close to everything but quiet and peaceful once you step inside. Dinner on the rooftop terrace on our first night was a perfect way to start our trip. Great value for money and absolutely beautiful rooms with lots of common space to relax in when the streets outside get a bit too hectic.

While it doesn't have a pool a lovely water feature in the courtyard and a little pond on the terrace to dip your feet would help keep you cool.

Not a great deal of privacy for the bathroom, but comparable to many other places of the style.

Would definitely recommend to my friends.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ILJ80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed April 22, 2013

A remarkable riad. We had a wonderful stay here. Food was amazing, in particular the incredibly generous breakfasts we had on the roof terrace......a wonderful start to our day. The service we were given was faultless. Amazing location. Would always recommend this to friends and family heading to explore Marrakech.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

From the moment we stepped into Riad 72 we knew that we were in for something special. There is a real sense of tranquility that owes as much to the refined tastefulness of the refurbishment of the riad as it does to the outstanding personlised service of all the staff. This is a boutique hotel at its best. No request, however small was too much trouble. The strawberries that we brought back from the market, which we asked to be washed appeared beautifully prepared moments later with a home made orange syrup and artisan yoghurt on the side. Dinners were outstanding and breakfast, served on the rooftop terrace overlooking the medina and with spectacular views to the snow capped Atlas mountains was the perfect way to start the day. Time spent in the kitchen one afternoon with Habiba, learning how to create some of the Moroccan dishes she serves, was a highlight. Cristian, who manages Riad 72 was extremely helpful and informative, providing not only valuable advice on where to go and what to see, but also offering insights into the cultural and historical aspects of Morocco. The room we stayed in, although one of the smaller rooms was extremely tastefully appointed with everything we needed...again the attention to detail was exquisite. No hesitation in recommending Riad 72.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SandyW217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 12, 2013

The hotel has a good location in the old town just north west of the main souk. The staff are very helpful and several of them speak good english. It's certainly worth organising airport transfers with the hotel as it is not on a main street and would be difficult to find, particularly if like us you are on your first visit to Marrakech.

Inside the hotel is an oasis of cool tranquility, much needed after a morning in the souk! The decor is quirky but classy and the rooms are comfortable. Of note, both the rooms we stayed in had only a curtain to separate the sleeping area from the bathroom. Probably not a place for new couples on a first holiday!

Breakfast is continental, however many of the pastries are deep fried which becomes hard work after a few days. I would advise avoiding the evening meals in the hotel. Although the food is of a reasonable standard, it was not made clear at the time of booking or on the menu that eating in involves a set menu of three courses, this works out to be very expensive indeed. It is certainly possible to get better Moroccan food elsewhere for a better price.

Overall this is a comfortable reasonably priced hotel in a good location, ideal if you want to stay somewhere a bit different and not break the bank. I would however advise avoiding evening meals in the hotel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank rorcster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UovoMarrakech, Owner at Riad 72, responded to this review, April 17, 2013
Dear guest,
thank you for taking the time to share with us and other reviewers your experience at Riad 72 back in october 2012.
We are pleased to hear that you had a very nice experience and considered the Riad a peaceful and comfortable place to stay in Marrakech.
As far as the evening meals, we are both sorry and surprised in reading that you had to order a set menu of three courses. This is not our policy with hotel guests. Prices and menus are on all tables and all our guests have complete freedom of ordering only what they wish.
We do apologize for the inconvenience and hope next time you are in town you decide to give us a chance to prepare a lovely dinner for you.
Should you have any further comment or suggestions please do not hesitate to get in touch with our manager.
Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 stars Reviewed April 10, 2013

This was our first trip to Marrakech and the staff, service and surroundings of Riad 72 truly made it such a special trip. We can't emphasise enough just how beautiful and tranquil Riad 72 is, an oasis of calm against the hustle an bustle of such a vibrant city.
The rooms are fabulous, each with there own unique features, from a bath that you could fit a group in to an elegant mezzanine suite. We slept like babies in our huge bed surrounded by fluffy pillows, lulled to sleep by the rustle of banana palms and song's of birds outside in the courtyard.
We chose to eat our first breakfast on the roof and what a delight it was, an array of pastries, fruit, breads and homemade preserves served with our choice of fresh orange juice and mint tea; all whilst we gazed over the views of the city with the Atlas mountains off in the distance.
We ate at the Riad for two of our three nights in the city as the food was so delicious, Fatima and the entire team really do go above and beyond and made each meal a delight.
We really can't thank Christian and his team at Riad 72 enough. We can't wait to return to Marrakech and especially to the warmth and tranquility of Riad 72.

Room Tip: The mezzanine suite is so quite and peaceful with a secret door to the roof!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Beckimarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
2 reviews
5 of 5 stars Reviewed April 8, 2013

As wonderful as when we first visted 8 years ago!
Whether arriving for the first time or returning from a day of Marrakech madness, from the moment you step through the huge wooden door you are transported to an oasis of calm and beauty. The Riad is beautiful in every detail. It doesn't try to recreate the feel of the kasbah in the way some of the riads do, it reflects the taste and style of its Italian owner with an influence of Morrocco, fine art and luxuary.
Eat at the Riad. Tables are prepared in the courtyard of the riad but you can also choose to eat on the roof terrace or in the lounge. Fatima prepares wonderful traditional food in the little kitchen adjacent to the courtyard. You don't choose your menu, you are treated to a succession of tasty dishes. I have eaten in a number of good restaurants in Marrakech but the food and atmosphere in the riad is the best.
The food is matched by the quality of service which is sublime.
Marrakech is an expereince not to be missed but the conversation on the way home was all about the riad, the food and the lovely people at riad 72.
Thank You Cristian and your great team.

Room Tip: you're not there to swim and forget keeping fit, the food is too good.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JJWCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad 72

Property: Riad 72
Address: 72 Arset Awzel, Bab Doukkala | Medina, Marrakech 4000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#17 Spa Hotel in Marrakech
#17 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Riad 72 5*
Number of rooms: 7
Official Description (provided by the hotel):
Riad 72 is a romantic retreat that mixes the best of modern Moroccan craftsmanship with contemporary Moroccan design. It has its own private hammam and, thanks to its lushly planted patio, fountain and water features, songbirds are often found here serenading the guests. The terrace is one of the highest of the medina. It offers incomparable views over the old city and onto the majestic Atlas mountains: ideal for soaking up the sun or a sunset aperitif. ... more   less 
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Also Known As:
Riad 72 Hotel Marrakech

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