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“To be avoided” 1 of 5 stars
Review of Hotel Atlas Asni

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Hotel Atlas Asni
4.0 of 5 Hotel   |   Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #271 of 505 Hotels in Marrakech
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“To be avoided”
1 of 5 stars Reviewed August 6, 2012

I staied with my family this summer and this is the worst experience I had in Morrocco. The rooms are bad, it was during the month of July and the air conditionning was not working. We paid for 2 rooms but we used only one given the other one was like a Sona. We paid for breakfast and diner and the food was not only bad but there was not enough food for all the hotel guests.

This hotel is to be avoided believe me.

Room Tip: Don't stay in this hotel, this is my advice
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Hachem_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,006 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 3, 2012

Stayed here with a tour group of about 35. Many of us switched out of our original rooms due to maintenance issues (air con didn't work, wind whistled through gaps in the windows, room safe wasn't functioning...and this was just our room). Hotel was good about switching us, but we didn't realize that the phone in our "new" room wasn't working until we getting ready to check out.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
1 Thank Clearwx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

Brisbane, Queensland, Australia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2012

After having a rather horrifying first impression of Morocco, Atlas Asni rescued us from our dilemma, gave us complimentary meals and a cheap rate for two nights, I was in tears when I arrived and ready to leave the country, after meeting the hotel Manager and his staff, my feeling of the country completely changed and I had the most amazing time in Morocco. I credit Atlas Asni for laying the foundation for a fantastic holiday.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 12, 2012

Like other recent reviewers some of the things that I read about this hotel led me not to have great expectations of it. We were pleasantly surprised, the rooms were good and the hotel was very clean. The breakfast was plentiful, but after 10 days I would have liked a little more variety.

The staff were helpful and efficient. If something was missing or empty on the breakfast buffet, then a polite request to a waiter resulted in it being delivered to your table promptly.

In order to keep our costs down we bought our alcoholic drinks(expensive in hotels and restaurants here) from the supermarket and kept them in our refrigerator in the room. There are inexpensive restaurants within 10 minutes walk, but for the real Marrakech eating experience head for Place Jemaa El Fna and eat on the stalls. We tried several of these and found stall number 1 was excellent whilst stall number 34 served bad food and attempted to rip us off.

When getting taxis from the hotel, the Taxi mafia outside try to rig prices. Walk a little way down the road and hail a passing cab. You should be able to bargain down to about half the price of the taxis outside the hotel or if you are really persuasive you might get them to use the meter (I only managed this once).

Room Tip: All rooms have pool views either the Atlas Asni pool or the Atlas Medina pool. You can use either po...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Marilyn_Tony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 1, 2012 via mobile

After reading some of the reviews I was a little skeptical about this hotel. However, how pleasantly surprised I was. From when we checked in the staff were very helpful and friendly. The hotel was spotless inside and out. We had the breakfast option in our room tariff which was good, every morning a variety of hot and cold food was available, there were plenty of clean tables to sit at. The pool area was of a high standard plenty of sun beds and towels to use. We ate at the bar/restaurant at lunch time on several occasions,they serve salads,sandwiches,paninis,pasta etc all of which again very nice and ood value. The bedrooms were clean and tidy with hairdryer,toliets,fridge,tv we didn't experience any noise from other guests at all, the only slight issue we had was the air conditioning wasn't brilliant, we changed rooms after the 1st night and the next room was better which was a relief as it was 45-47 degrees. We got taxis to the old part of the city which were plentyful outside the hotel, they cost roughly £5 each way. I would definitely recommend this hotel to others and when we return to Marrakech will use this hotel again.

Stayed June 2012, traveled with friends
Helpful?
Thank JulieR20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hertfordshire
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed May 28, 2012

We were travelling as a party of 15 when we had our flight home cancelled. BA arranged for us to be transported to this hotel and stay the night before re-arranging our flight home. It is about 10 mins on a bus from the airport. The reception lobby looks lovely - that's where it ends. We were checked in quite efficiently considering it was 180 people on the flight. The rooms are reasonably clean, the phone didnt work nor did the safe. There were twin beds with a TV which didnt work. The bathroom is functional not particularly well maintained. The restaurant had reserved seating for our flight, we checking in by 8.30pm and the restaurant closed at 9.30pm. It was a buffet style, there was hardly any food left when we got there. It was chicken and some pasta and a bit of salad. We were allowed 1 bottle of water free per table. All drinks had to be paid for in cash or card when ordered. They even offered to escort you to get the cash!! The major problem here is the staff. They are blatantly rude and unhelpful. I asked for a bottle of water to take to my room and was told "you give me cash". English is not spoken very well and considering the size of this hotel I was surprised at this. 2 of our party had their passports stolen. Their bag was on the back of their chair in the restaurant. The hotel refused to call a taxi so they could go to the police station, they were told to go into the street. We had to check out at 5.45am - the hotel did not inform everyone of this, they were supposed to alarm call everyone - some people only woke up when they heard people in the corridors with their luggage.

Im only glad I did not pay for this experience.

Just for the record the airport staff told us this was a 5* hotel !! Absolutely not.

  • Stayed May 2012, traveled with friends
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank 2aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
89 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed April 30, 2012

Stayed two nights at the Atlas Asni as part of an escorted tour through Morocco. The lobby looks good and that is the best part of the hotel. The room was clean, but a little spartan. The bed was average, with only two pillows and one big snake like body pillow. Our phone did not work. The included breakfast buffet was awful and poorly laid out. The breakfast room almost looked unattended and tables went uncleared and dirty. Our room itself was cleaned well. There is a pool that looked nice, but we didn't go in. There is a bar that is extremely smoky, but drinks could be carried out. The hotel is located in an area that is a strip of hotels. You can walk to the Medina (Old City) but it would be a LONG walk, a cab ride would be better. Average place.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Wordman113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Atlas Asni

Property: Hotel Atlas Asni
Address: Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#157 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Atlas Asni 4*
Number of rooms: 334
Official Description (provided by the hotel):
Set in a garden lined with palm trees, this hotel is 3 km from Jamaâ El Fna Square. It offers an outdoor pool, a fitness centre and a spa.The air-conditioned guest rooms are equipped with a TV and have views of the garden or the swimming pool. Each spacious room features Moroccan decorations. All rooms have a marble bathroom.A buffet breakfast is served every morning at Atlas Asni. Guests can enjoy a drink in the hotel bar or use the free Wi-Fi access in the lounge.The spa at the 4-star hotel Atlas Asni includes a sauna and hammam. Massages are available upon request.With free public parking nearby, Marrakech International Airport is only 5 km away. ... more   less 
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Also Known As:
Atlas Marrakech
Atlas Asni Marrakech

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