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“Fab hotel” 4 of 5 stars
Review of Imperial Holiday Hotel

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Imperial Holiday Hotel
Ranked #475 of 504 Hotels in Marrakech
Bath, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fab hotel”
4 of 5 stars Reviewed April 29, 2013

We had a lovely stay here. Staff were really friendly, the food was fantastic and we were very impressed. Good selection of dishes at dinner, plenty of choice and all well cooked and well presented. I am a foodie, trained in Hotel and Catering and I would rate this place. Some of the comments we read put us off a bit but we can only say the comments were not in line with what we found. Staff all very polite and helpful, no problems with security. Rooms were clean and well appointed. would recommend to others and would go back. Liked the fact it was away from the noise, easy to walk into main Marrakech.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lea425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
    41
    105
    90
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    71
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 26, 2013

Just come back from 7 nights stay at the imperial. We enjoyed our stay the staff are very friendly and helpful especially Tahah the pool guy and Bouazza the head waiter they constantly helped us out whenever we needed there help. The food was average but we really enjoyed breakfast. The hotel is lovely and we loved the swimming pool, it was also always clean and tidy and the location is perfect!!! We always felt quiet comfortable. Thank you for making our stay lovely and welcoming. The director general was also a very nice person he always checked up on us. We LOVED the roof top!!!!! Thank you to all the staff.
Ahmed and Cristina.

Room Tip: Try get the pool view or top floor
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sandra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed April 26, 2013

Spent 4 days at the Imperial with Carol, Jo and Helen. It's dated and a bit tired, but comfortable, clean enough and provided what we needed - a base to explore from. The Guest Liaison Manager, Jad, was lovely and helpful, not pushy, and had lots of suggestions for sight-seeing, getting about, shopping and transport. Some other staff wanted to be helpful and were friendly, but things seemed to take a long while to get done. I stood at the bar one evening and watched 3 bar staff discussing the finer workings of the till for at least 10 minutes without even a nod in my direction. Oh, and I asked for the music being played around the pool during the day to be turned down (as I'm getting on and couldn't hear our conversation!) and the smiling pool man did as i asked - 30 minutes later!

Breakfast for us consisted of croissants and boiled eggs, which was fine for 4 days. Dinners were a good mix of spicy and simple food - lots of chicken and lamb, some fish, great vegetables, and a range of salads and little cakes.

Our aircon worked, the view of the pool from our room was lovely, we could walk to the Medina from the Imperial (although we got cabs in and horse and carriage back - about 50 dirhams for 4 people); Jad recommended a great excursion to the Ouzoud region at the foothills of the Atlas Mountains (although we only got to see the first, fairly mediocre, of apparently seven waterfalls, so check details before booking).

Overall, we felt welcome and respected.

Room Tip: poolside room - cooler and quieter
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2013

Just come back from 4 nights' stay.
Situated outside of the centre of Marrakech but near enough to walk.
Restaurant and pool bar staff were very friendly but found reception and indoor bar staff a bit grumpy! Rooms were comfortable and clean - ours overlooked the pool so was lovely and quiet. My friends had to ask several times for replacement towels and toilet paper!
Food was nice, good choices for breakfast and evening meal.
Yes, we had to pay a daily fee for the safe in our room but don't you everywhere? And it was only minimal.
The best thing about the hotel is the 'man who can' in reception, Jed. He spoke excellent English and helped with all aspects of our holiday.
Thanks Jed, from one of the 4 english 'girls' who left on Monday!!!!!!!

Room Tip: Rooms overlooking the pool (at the back of the hotel) are comfortable, have a balcony and are nice a...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 20, 2013

Stayed at this hotel over Easter break it was rather dated breakfasts were good providing a range from pastries, eggs, pancakes, however you had to pay extra for good coffee. The evening meals where disappointing not very good quite bland in flavour. Staff were not very friendly and seemd to have a promlem with Brits, prefered the French. Rooms where clean though and there where no noises throught the night. Over all happy as hotel was far enough away from hustle and bustle of the city but not too far.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank rhi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 7, 2013

We have just returned from a week in Marrakech staying at the Imperial Holiday Hotel. We paid under £100 each for a week half board and have no complaints what so ever. Yes, it's a little tired, yes, it's a little cheesy - but it depends what is important to you. We want a safe place to leave our stuff, clean towels and sheets daily, great food and friendly helpful staff, we got that 'with knobs on' at the Imperial. I must redress two particular comments from one reviewer who said the food & staff were terrible. Firstly, the restaurant provided a vaired and excellent buffet every day of authentic Morrocan food. Secondly, the staff were so friendly and helpful, from the cleaner to the front of house and restaurant mangager, we felt welcomed and appriciated at all times. The location is great - right in between the Old Town and the beautiful Gardens Majorelle, and the view of the Atlas Mountais is wonderful from the roof terrace.

Stayed February 2013, traveled as a couple
Helpful?
4 Thank JeanneJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casablanca, Morocco
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 29, 2013

Very disappointed. We couldn't sleep due to the noise either outside the hotel or inside ( could hear a couple next door having sex because their bed headboard was knocking on the wall!!
Breakfast very poor and no Wifi as expected in the room.
No proper car park ( had to pay the street guard daily to guard the car), and had to pay for the safe in the room. Staff unprofessional. The only good thing about this hotel is its location (walking distance to the shops).

Room Tip: Choose a room facing their tiny pool if you want to sleep at night
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Atlas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Imperial Holiday Hotel

Property: Imperial Holiday Hotel
Address: 30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#200 Spa Hotel in Marrakech
#226 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Imperial Holiday Hotel 4*
Number of rooms: 114
Official Description (provided by the hotel):
Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more   less 
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Also Known As:
Imperial Holiday Marrakech

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