Spent 4 days at the Imperial with Carol, Jo and Helen. It's dated and a bit tired, but comfortable, clean enough and provided what we needed - a base to explore from. The Guest Liaison Manager, Jad, was lovely and helpful, not pushy, and had lots of suggestions for sight-seeing, getting about, shopping and transport. Some other staff wanted to be helpful and were friendly, but things seemed to take a long while to get done. I stood at the bar one evening and watched 3 bar staff discussing the finer workings of the till for at least 10 minutes without even a nod in my direction. Oh, and I asked for the music being played around the pool during the day to be turned down (as I'm getting on and couldn't hear our conversation!) and the smiling pool man did as i asked - 30 minutes later!
Breakfast for us consisted of croissants and boiled eggs, which was fine for 4 days. Dinners were a good mix of spicy and simple food - lots of chicken and lamb, some fish, great vegetables, and a range of salads and little cakes.
Our aircon worked, the view of the pool from our room was lovely, we could walk to the Medina from the Imperial (although we got cabs in and horse and carriage back - about 50 dirhams for 4 people); Jad recommended a great excursion to the Ouzoud region at the foothills of the Atlas Mountains (although we only got to see the first, fairly mediocre, of apparently seven waterfalls, so check details before booking).
Overall, we felt welcome and respected.
- Official Description (provided by the hotel):
- Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more less
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- Also Known As:
- Imperial Holiday Marrakech