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“Good value for money.” 3 of 5 stars
Review of Imperial Holiday Hotel

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Imperial Holiday Hotel
Ranked #478 of 505 Hotels in Marrakech
Edinburgh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Good value for money.”
3 of 5 stars Reviewed April 25, 2013

Just come back from 4 nights' stay.
Situated outside of the centre of Marrakech but near enough to walk.
Restaurant and pool bar staff were very friendly but found reception and indoor bar staff a bit grumpy! Rooms were comfortable and clean - ours overlooked the pool so was lovely and quiet. My friends had to ask several times for replacement towels and toilet paper!
Food was nice, good choices for breakfast and evening meal.
Yes, we had to pay a daily fee for the safe in our room but don't you everywhere? And it was only minimal.
The best thing about the hotel is the 'man who can' in reception, Jed. He spoke excellent English and helped with all aspects of our holiday.
Thanks Jed, from one of the 4 english 'girls' who left on Monday!!!!!!!

Room Tip: Rooms overlooking the pool (at the back of the hotel) are comfortable, have a balcony and are nice a...
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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    90
    60
    76
See reviews for
81
134
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chester, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 20, 2013

Stayed at this hotel over Easter break it was rather dated breakfasts were good providing a range from pastries, eggs, pancakes, however you had to pay extra for good coffee. The evening meals where disappointing not very good quite bland in flavour. Staff were not very friendly and seemd to have a promlem with Brits, prefered the French. Rooms where clean though and there where no noises throught the night. Over all happy as hotel was far enough away from hustle and bustle of the city but not too far.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank rhi w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 7, 2013

We have just returned from a week in Marrakech staying at the Imperial Holiday Hotel. We paid under £100 each for a week half board and have no complaints what so ever. Yes, it's a little tired, yes, it's a little cheesy - but it depends what is important to you. We want a safe place to leave our stuff, clean towels and sheets daily, great food and friendly helpful staff, we got that 'with knobs on' at the Imperial. I must redress two particular comments from one reviewer who said the food & staff were terrible. Firstly, the restaurant provided a vaired and excellent buffet every day of authentic Morrocan food. Secondly, the staff were so friendly and helpful, from the cleaner to the front of house and restaurant mangager, we felt welcomed and appriciated at all times. The location is great - right in between the Old Town and the beautiful Gardens Majorelle, and the view of the Atlas Mountais is wonderful from the roof terrace.

Stayed February 2013, traveled as a couple
Helpful?
4 Thank JeanneJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casablanca, Morocco
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 29, 2013

Very disappointed. We couldn't sleep due to the noise either outside the hotel or inside ( could hear a couple next door having sex because their bed headboard was knocking on the wall!!
Breakfast very poor and no Wifi as expected in the room.
No proper car park ( had to pay the street guard daily to guard the car), and had to pay for the safe in the room. Staff unprofessional. The only good thing about this hotel is its location (walking distance to the shops).

Room Tip: Choose a room facing their tiny pool if you want to sleep at night
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Atlas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

Level Contributor
3 reviews
4 of 5 stars Reviewed January 23, 2013

This hotel is nicely located: it takes 30 minutes walk to the medina. Very nice rooftop. Rooms are ok. Very helpful and friendly staff. To behonoust; we do not undstand why there are reviews on this hotel that say the staff is not friendly or supportive. Could be a bit cleaner (windows, light swithes and tap in the bathroom seem never to be cleaned).

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Wicca72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed November 11, 2012 via mobile

We booked this hotel through Groupon. And after reading the reviews we knew what to expect, But as we are not the type of person that hangs out in their hotel during holidays we didn't mind. Well, their incompetent and rude staff manage to make the whole stay a horrible experience even if you have little contact with them. From the check in to the check out its just a nightmare!
Avoid this place. Go somewhere else. It's not even a 4 stars and its not worth ruining any moment of your holiday wasting time with these people.
There is no reason why you should stay there! The location isnt that good, the premises arent pretty, food is bad... You wouldn't believe how rude they are and how poor poor poor their service is. I just still can't believe how bad it was!
AVOID!!!!

  • Stayed November 2012
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
10 Thank Magdarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleet, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 3, 2012

this hotel is not 4 star and we wouldnt recommend it. Rooms were clean but very 'tired'! bathrooms need major overhaul, shower not very good. Breakfast adequate but did not eat any other meals here. The noise at night from bar/ nightclub kept us awake till very late.
reception staff polite but not very friendly but the porter was very helpful. Staying here did not ruin our trip, but we think its over priced for what you get and if we return to Marrakech would book accommodation elsewhere.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank BMK15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Holiday Hotel

Property: Imperial Holiday Hotel
Address: 30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#200 Spa Hotel in Marrakech
#226 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Imperial Holiday Hotel 4*
Number of rooms: 114
Official Description (provided by the hotel):
Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more   less 
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Also Known As:
Imperial Holiday Marrakech

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