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“Great value if you're looking for somethin cheaper and not a riad.”

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Imperial Holiday Hotel
Ranked #482 of 502 Hotels in Marrakech
Reviewed August 5, 2012 via mobile

Overall great choice. Clean, decor bit dated, lifts had a mind of their own. breakfast was adequate. Restaurant staff were very nice and helpful but there were so many if them in an empty breakfast room that if u sneezed there were 3 lined up with a tissue. Reception staff wouldn't make a dinner reservation for me in a local restaurant. I couldn't understand why. I was however allowed to leave my case after checking out as my flight was later. I was slightly concerned though, that I managed to take it without anyone seeing. I would stay again

  • Stayed: November 2011
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Thank MMMM1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 458 reviews

Reviewed July 28, 2012

The Imperial Holiday hotel in Marrakesh was a delight to stay in. The rooms were spacious, good air conditioning and balcony. Very clean and comfortable. Maid service excellent. All staff were extremely helpful and nothing was too much trouble. Staff provided good advice on places to visit.
The leisure facilities were also excellent from the good sized swimming pool and garden to the spa facilities. Pool and Bar staff were fantastic and spa treatments excellent. The restaurant served good quality food and waiting staff were well controlled under the superb head waiter Bouazza. The chef took an interest and was happy to provide alternatives to the good choice of buffet if required. Whilst 4 star Marrekech is perhaps 3 star UK, Mr Sadi runs a very efficient and welcoming hotel offering excellent value and location to explore Marrakesh and surrounding areas. I have no hesitation in recommending this hotel for both couples and family holidays. My sincere thanks to all at the hotel for contributing to a great time.

Room Tip: Rooms at the rear over look the nice pool and garden.
  • Stayed: July 2012, traveled with friends
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3  Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

good hotel, clean, nice pool, very nice and helpfull staff
The beds are a bit small

  • Stayed: June 2012, traveled with family
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2  Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

This hotel was booked by my partner and when I came on trip advisor I was really quite apprehensive about staying here because of some of the reviews I read. I thought staying here was going to ruin our trip but it didn't. This is not a four star hotel by any stretch of the imagination, parts of it are shabby, in particular the roof terrace, the staff are hit and miss, sometimes very kind and helpful, sometimes blank faced and disinterested but overall it wasn't as awful as some of the reviews painted it out to be and it is in a good position in the city. If you already have this placed booked - don't worry staying here will not ruin your holiday but if you have not yet decided - pick somewhere else.

Room Tip: We asked for a room overlooking the pool but were told in quite an aggressive manner by the receptio...
  • Stayed: April 2012, traveled as a couple
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6  Thank ESKJMO22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmarouane, General Manager at Imperial Holiday Hotel, responded to this reviewResponded June 18, 2012

Good morning Ellie,
en respond to your review we have to let you know that we have a good staff with experiences and all them is coming from the hotel school, some of them are the trainers.our reception staff have had a long experience, friendly with clients. we are surprised that you said the reception staff is aggressive, we are not agree with you the staff is friendly an helpful l .we don't know when you were here you said to the public relation that everything is good and when you use the TripAdvisor you said the opposit. we can not understand you!!! Anyway we invite you to come back if you come in Marrakech i will take in charge with you and do your stay enjoyable. thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2012

Is a 4 star hotel. With very friendly staff.

Everything that a hotel needed for 4 stars, were old and at the end of their life. I do not know if these things will live to the end next week. The week we were Imperial Holiday Hotel in Marrakech there, everything was still just, working.

The toilet paper was so small that a Tempos look like a bed sheets in comparison. It was so thin that one had to fold it 6 to 8 times to make it usable.

Swimming pool area excellent see photos.

Food good to very good.

On the last day we did not get breakfast because the man responsible had not been told. The waiter from the night before had not told him!!!!!!!!!!!! A pity.

Room Tip: Recommendation for all guests, take only rooms at the back of the hotel overlooking the swimming poo...
  • Stayed: April 2012, traveled with family
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4  Thank helper080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mmarouane, General Manager at Imperial Holiday Hotel, responded to this reviewResponded June 18, 2012

we thank you very much for you good opinion regarding our hotel except the toilet paper wich we have taken already notice of it .thanks for your opinion regarding our good foods and staff wich is friendly.
we hope to welcome you again with more attentions.
you welcome next time in imperial holiday hotel Marrakech
SAIDI mohamed
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2012

This was a nice hotel.
We stayed on 13th March just for 3 days. Just room ..no breakfast.
The location was good for us..to walk through the new town to the Medina.
We really liked the 2 areas where you could rest up in the heat of the afternoon. The pool set in a nice garden and the well laid out roof top terrace.
There was cheap beer in the evening by the pool, and we had simple well cooked omelettes for supper.
Our room was a good size and it was cleaned well every day. The room was quiet and the bed very clean and comfortable.
On balance I agree with other reviewers that some work needs to be done to bring the hotel up to 4 star standard. The lift particularly..
This is the second time I have tried to submit a balanced review.
I see that Tripadvisor is investigating reviews of this hotel. I hope it isn't mine because of my trying to be objective.

Room Tip: overlooking pool
Stayed: March 2012, traveled as a couple
3  Thank Rosie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2012

Nice Hotel and excellent service.
25 minutes walking from the Medina, but you can get a taxi for 20DRH or bus Nº1 (bus stop 150mts) for 3,5DRH
City taxes not included in room price must be paid on the checkout (16DHR per pax/night)

  • Stayed: March 2012, traveled with friends
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4  Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Holiday Hotel

Address: 30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#207 Spa Hotel in Marrakech
#236 Luxury Hotel in Marrakech
Price Range: $38 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Holiday Hotel 4*
Number of rooms: 114
Official Description (provided by the hotel):
Located in central Marrakech, this hotel is a 10-minute drive from the famous Jamaa El Fna. It features an outdoor pool and a heated, indoor one, a sauna, a fitness room and hammam. An airport shuttle is available upon request. Most of air-conditioned rooms and suites have a balcony features in each one. Some of the rooms offer a hot tub, a four-poster bed and a marble bathroom. All of the rooms have satellite TV. Le Mont-Royal restaurant serves international and Moroccan cuisine. Sample cocktails on the Imperial Holiday's rooftop terrace with panoramic views over Marrakech. Relax in The Niagara Falls pool-side bar or enjoy the on-site entertainment. The 24-hour reception hotel is a 2-minute walk from Marrakech Plaza shopping centre. Menara Airport is a 15-minute drive away and an shuttle is available upon reservation. ... more   less 
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Also Known As:
Imperial Holiday Marrakech

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