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“Fantastic Riad!” 5 of 5 stars
Review of Riad Kniza

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Riad Kniza
5.0 of 5 Hotel   |   34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #14 of 505 Hotels in Marrakech
Certificate of Excellence
Hermosa Beach, California
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Fantastic Riad!”
5 of 5 stars Reviewed August 28, 2014

This Riad is a quiet oasis from the noisiness and bustle of Marrakech. When we walk in you instantly feel sense of calm from the tranquil vibe inside the hotel. We were greeted by the manager, Kamal and he immediately made us feel welcome. The rooms are big with a nice separate seating area.

The service was wonderful. A minor complaint would be on 3 occasions they told us our food was ready and it wasn't and seemed like the staff has miscommunicated on this. It was quickly addressed and we were served our food in a timely manor.

Having a drink and/or breakfast on the roof is a must. So peaceful and a great way to start your morning.

It was a wonderful experience.

Room Tip: There are steep stairs so you may want to request a 1st floor room if stairs are an issue.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jaime F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,281 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
Toronto, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 28, 2014

We booked to stay here for our honeymoon and it was truly an unforgettable experience.
We've travelled the world and never stayed anywhere as magical as Riad Kniza.
I cannot recommend booking to stay here enough: stunning rooms, beautiful decor and incredible customer service.
It is a little tricky to find but all good treasure chests are! In fact, being hidden away keeps it away from flocks of tourists and adds to the hidden oasis charm.
If you can get a room, this Riad is an absolute must for a trip to Marrakech.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank K1G6H5H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Beautiful rooms, memorable service, ideal location. Would definitely stay here again! Staff was incredibly helpful in arranging activities, making recommendations and reservations, and addressing various requests. Rooms are some of the finest I've seen, and welcome tea, fruit, and rose petals are delightful.

Room Tip: All rooms are spectacular
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  • Stayed August 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank ZGSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2014 via mobile

My partner and I stayed at the wonderful hotel for 2 nights. I have stayed at many 5 star hotels around the world and to be honest, this has been my most memorable to date. Kamal and his staff were the most accommodating, hospitable people imaginable. The location is perfect and when you need to escape from the medina, simply return to the hotel and you are in an absolute sanctuary with true Moroccan culture. I am now at kasbah Tamadot and loving it but I do miss the Riad and it's people. Highly recommend it and thank you trip advisor as that is how I originally discovered this hotel. Roger

Stayed August 2014, traveled as a couple
Helpful?
1 Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 22, 2014 via mobile

My wife and I have recently returned from our fifth trip to Marrakech. All the riads that we've stayed in have been very good. Riad Kniza has probably been one of the best. It's very comfortable and the service was excellent.

A couple of suggestions for any first time visitors to Marrakech. First, hire a guide for half a day to help orientate yourself and to take you round the souks. Second, if you get the chance go to the Majorelle gardens (aim to get there when they open). Although they aren't very big, they are an oasis of calm.


Stayed August 2014, traveled as a couple
Helpful?
4 Thank Nigel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

My wife and I stayed at Riad Kniza for 5 days and had an absolutely wonderful time.
The Riad has been beautifully and tastefully restored to the highest standards and all the rooms (we stayed in 3), are gorgeous. The pool is perfect and very pretty, the roof terrace great, with two separate areas with loads of space to spread out and relax in.
Breakfasts are good, we had a lovely lunch and very good dinner too.
The whole place is immaculately clean and your room gets changed and tided up through the day.
What for us took it above a five star experience is the quality and service of the staff who are, quite simply fantastic!Like most of us who use TripAdvisor, we've done a fair bit of travelling around the world and the staff and service we received at Riad Kniza was the best we have ever experienced. Hicham, Hannan, Walid and Amin were all utterly brilliant! They and the rest of the staff are lovely people - genuine, kind, patient, incredibly and helpful but without ever being over the top - they get the balance spot on! They're also good fun. They really can't go far enough for you; as an example my wife had ripped a skirt and thinking it was past repair was going to throw it out. I asked Hannan where I could get it fixed in the Medina and she said they would do it, not in a day or two....10 minutes later we had it back, fully repaired and as good as new - and they wouldn't take any payment for it. Try doing that at a Hilton or a Marriot!
Mohammed the owner has created something special and all other hotel chains should send their staff here to see how it's done.
We were genuinely sad to leave the Riad and can't wait to come back.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
2 Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

My husband and I are so glad we decided to stay at Riad Kniza during our time in Marrakech. The riad itself is stunning and spotless, with mosaic tile work, carved plaster, a beautiful pool, and a terrace with great views of the medina. However, the people who work at Riad Kniza are the best part. From the moment we were picked up at the airport, the staff did everything to be helpful and make our stay comfortable and memorable. They booked a great guide for us, they picked up our train tickets for the next leg of our trip, they organized a day trip out of Marrakech for us, they made restaurant reservations...everything that might be difficult or time consuming for a visitor to do independently, they took care of without us even having to ask. It saved us so much time and allowed us to spend more of our visit enjoying the city rather than worrying about logistics.

The food at Riad Kniza is delicious and you can eat at whatever time you prefer, either on the terrace, near the courtyard, or in your room.

The location is also great. Inside the medina, it is close to the souqs and about a 15 minute walk to Jemaa el Fna. But it is in a more calm and quiet area, and I felt it was a great balance.

I highly recommend Riad Kniza to anyone staying in Marrakech. Thank you, Walid, Kamal and Hicham for making out stay so wonderful.

Room Tip: We stayed in the Marjana room (#10) and it was great.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RadAdventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Property: Riad Kniza
Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Luxury Hotel in Marrakech
#6 Spa Hotel in Marrakech
#11 Romantic Hotel in Marrakech
#17 Family Hotel in Marrakech
#32 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kniza 5*
Number of rooms: 11
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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