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“Understated Elegance and Friendly Efficiency.” 5 of 5 bubbles
Review of Riad Kniza

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Riad Kniza
Ranked #14 of 512 Hotels in Marrakech
Certificate of Excellence
Northern Ireland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Understated Elegance and Friendly Efficiency.”
5 of 5 bubbles Reviewed July 2, 2013

Fantastic restored merchant's house just inside the walls of the old city, the perfect location for exploring either ancient or modern Marrakech. We were treated like royalty from the moment we arrived at the airport, very friendly driver who took us to Riad Kniza which is tucked down an alleyway off another alleyway with no indication of the splendour which lies behind the huge wooden front door. Check out the website pictures - it really is that lovely.

The staff are all young and ruthlessly efficient. Friendly without being obtrusive, nothing is too much trouble. It's the only place I've ever stayed where food is served to order any time of the day or night in any location, including on the stunning roof terrace which has views over the city to the Atlas Mountains.

We arrived on the night that 3 months of drought broke and it rained continually for our entire stay. A real bummer you would think, but actually the riad with it's open fires and sumptuous furnishings was very cosy and the rain really didn't matter.

There is a beautiful pool (unheated - they'll heat it if you ask but we liked it icy cold) and fantastic spa facilities included in the price, great food, big breakfast at a time of your choosing with every kind of moroccan bread you can imagine - forget the diet - very comfortable rooms, with big bathrooms, powerful shower and a cleaning team who seem come and go like silent angels - we hardly saw them but our room was always spotless. Nice mix of clientele from all nations. Not many children or if there were we didn't see them which we liked too.

Hat's off to the staff and management. I've stayed in some lovely places but never witnessed a team that work so well together to make their guests feel totally at home. Certainly worth every penny and I'd definitely go back.

  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenny117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (224)
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English first
Stotfold, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

What an amazing place. The Riad is just lovely and the staff were so helpful and friendly. Beautiful sitting rooms, and a perfect roof terrace were you can have breakfast, lunch, dinner and enjoy the sun. We ate in one evening and the food was excellent.

The pool was very cold, so be warned!

I definitely recommend staying here and will be going back again next year.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed June 23, 2013

Just came back from spending 4 nights in the lovely Riad Kniza in Marrakech. We were a little hesitant at first as we were escorted through a busy market then down an alley way. But when they opened the door, its like you stepped into a whole different world. The service they provided was absolutely outstanding. It was just the little things that really impressed us. They just thought of every detail.
The staff their are all so warm and friendly. If we ever wanted to ask anything they would say "Of course, this is your home", which really made the trip for us.
We had our 4year anniversary on the 2nd night we stayed and the staff brought out a HUGE cake at the end of our dinner, which made our night very special and memorable.
Our room was 'Samar' and it was exquisite. Very roomy. Had a lounge area and a large coffee table if you wished to have any food sent to your room. A/C in room and also a fireplace for the winter months. Bathroom was great. Only downfall of the room was that maybe the room of the toilet was a little small.
We had a guided walking tour through Marrakech, which was organised through the Riad. We found this to be the most enjoyable part of our trip. Our guide was friendly, knowledgeable and spoke English very well.
This Riad is located in the heart of Marrakech in the Old City, which in our opinion is the best. You really get to soak up all their culture. I would recommend this Riad to anyone wishing to travel to Marrakech.
Thankyou to all the staff at Riad Kniza, you made our trip very special :)
We will be coming back sometime in the near future.

Room Tip: I would assume all rooms are amazing. We stayed in 'Samar" on the second floor and was fant...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reu007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 20, 2013 via mobile

Just spent 5 nights in marrakesh and stayed at riad kniza. All the staff were very friendly, welcoming and couldnt do enough for us.
The service is excellent at this riad and we were cared for as relatives staying at a house rather than a guest staying at a hotel
Our room had all the facilities required, air con, comfy with a living area and a beautiful dome above the bed. Everything was tastefully decorated with traditional morrocan decor
Breakfast was served each morning at our request and was freshly prepared, served on the roof terrace. The freshly squeezed orange juice was delicious!
Before booking here, we struggled to decide on which riad to stay at as there are so many to choose from. The previous reviews were correct and we are so glad we stayed here!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RHKD4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suffolk
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 20, 2013

No Taxi waiting at the airport (flight late) we tried to call the hotel. No answer. Airport information staff were so helpful and dialed another number for the hotel - Taxi arrived after waiting an hour.
Very friendly arrival and welcome tea.
Shown to our room - offered a second bed for my daughter if we would prefer separate beds instead of double. Bed is large so not a problem space wise but sadly not great for ppl with bad backs and indeed not good for my daughter who doesn't suffer normally.
The room was decorated morroccan style and scattered with rose petals, including the loo and bath mat! Quite dark.
Aircon - easy to use and effective - temperature outside was well into the 100's.
We couldn't get the bedroom safe to work but were offered help.

Book direct with the hotel - better deals that way. Some residents had free wine, others free evening meals. We had a goodwill gesture of a bottle of wine.
Roof terrace was beautiful to look at, the low tables are impossible to put your knees under which means that clients sit side saddle on the sofas. Not great for dodgy backs or conducive to enjoying long lunches/dinners .
Meals are all traditional Moroccan. Breakfast was huge, Dinner, the fish Tagine was a favourite.
Swimming pool - I swear the hotel put ice in the pool to keep the temperature down. Do definitely swim, after a few minutes the pool feels warmer and when you get out you feel full of energy and much cooler. Only a few chairs by the pool, never any free when we were there so resorted to sitting on our towels with our feet in the water. I love the shape of the little tiles, so pretty. Everywhere spotless.
Spa - we had a Hammam, , the marble beds in the steam room are very low and the treatment lady was struggling to bend over, the treatment was not exceptional and almost slap dash.


The house has a wonderful serene atmosphere. This was only spoilt on our last morning at 07.15 with the dreadful sound of all the wrought iron furniture being moved around on the terrace above our room - we gave up trying to sleep at 07.55. I guess that is the time of day the cleaning staff can bear the heat. Walking around the hotel with bare feet - not a crumb of grit on the floor. Spotless.
We hired a guide - Most essential if you want to get a grip of the area fast - use your iphone to drop a pin on the map where the hotel is - GPS is free and will work in the souks etc. Only got minorly lost once.

Our strange experience was ... bought a few items with the guide in an Apothecary, arrived back at the hotel with the shopping. The items disappeared! So strange, the hotel think that the people leaving must have picked it up. The hotel staff were AMAZING, the guide was contacted, the shop identified, the items repurchased at a cost to the hotel and handed to use within a few hours. Now, THAT is the sign of a hotel that cares.

Room Tip: We had No 5 - it overlooked the little fountain with petals floating.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank silverwedding2584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

What an amazing riad hidden away in Marrakesh! The staff are so helpful and polite, the decorations and furniture very stylish and the food (especially the breakfasts) are totally delicious. A half step away from the bustling street market of Bab Doukkala, the riad smells of roses and is a wonderful calm sanctuary. The terrace rooftop is lovely, as is the swimming pool. I whole heartedly recommend Riad Kniza to anyone wishing to have a perfect place to stay in Marrakesh.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

We had read great reviews and they lived up to our expectations. Our room was one of the more basic ones but it was still very very nice and we were very happy. The tour by the owners son was a nice touch and all the staff were very friendly.

We had arranged a private tour of the medinas and souks prior to our arrival which I found very useful - it definitely reduced the amount of times we got lost!

We had dinner on the roof terrace on our first night and it was delicious.

Staying at Kniza was a great start to our honeymoon. Sarah and James

Stayed June 2013, traveled as a couple
Helpful?
Thank SarahSaunders_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Property: Riad Kniza
Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Luxury Hotel in Marrakech
#8 Spa Hotel in Marrakech
#11 Romantic Hotel in Marrakech
#17 Family Hotel in Marrakech
#32 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kniza 5*
Number of rooms: 11
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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