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“Wonderful Stay at Riad Kniza in Marrekesh Morocco”
5 of 5 bubbles Review of Riad Kniza

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Riad Kniza
Ranked #19 of 495 Hotels in Marrakech
Certificate of Excellence
Naperville, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Stay at Riad Kniza in Marrekesh Morocco”
5 of 5 bubbles Reviewed April 23, 2012

We had a wonderful experience at the Riad Kniza in Marrakesh. The service was friendly and very,very helpful. The private rooms were large, comfortable and elegant. The public rooms and the pool area were comfy, intimate and tastefully decorated. When the weather was sunny,they served us our meals on the roof garden and that was wonderful. When the weather was gloomy, we were served in these very elegant, interesting rooms on the ground floor and that was excellent as well. The food was delicious and the service was excellent. The price included a massage and a 1/2 day tour and those were really nice "extras". This felt like the private home of a very wealthy family, NOT a Hotel at all; that was a unique and wonderful experience. Its kind of expensive, but if you want a wonderful and unique experience and to be treated like royalty, stay at the Riad Kniza.

  • Stayed April 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
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1 Thank jtarsha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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London
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

I've recently returned from a 4 night stay at Riad Kniza and felt compelled to write a glowing review after such a great time. I have to say this is one of very few places I've been where the experience of the guest is put ahead of everything else - INCLUDING (and this is the rarity) the owner/manager's own profit.
I booked the 4 night package which included a trip to the mountains, half day tour of the city, soft drinks, two 30 minute massages & a gourmet dinner for 2. Overall I think it proved excellent value. I was in the Samaar suite which was perfectly spacious, on the second floor. It had an entrance hall, toilet and small living room with fireplace downstairs and then a larger bathroom and traditional style bedroom upstairs. Rose petals were everywhere when we arrived. The only negative about the room was perhaps that it was a little dark - this is because the rooms look out onto the chaotic old city medina and so are pretty much constantly closed for your own benefit. Decoration of the public spaces was very traditional and quite beautiful. Everything immaculately clean, unlike the streets outside! (This is another very minor point - but worth mentioning so you are prepared: the Riad is literally in a back street within the medina, the chaotic and dirty market streets of the old town. Therefore is you dress up to go to dinner elsewhere you have to walk a short distance through the streets before you can pick up a taxi. Perfectly safe but my wife was slightly uncomfortable in her high heels!) There is a little courtyard pool but not sure how often it is likely to be used. The best part of the Riad is probably the rooftop, which is where we had breakfast each day. On clear days (and in the right season I assume) you have great views of the Atlas Mountains covered in snow and of-course Koutoubia Mosque and the rooftops in front. A truly beautiful view. Breakfast is fantastic and you kind of expect this when the manager says, ring five minutes before you want to eat - as we cook the bread to order! Eggs are also cooked to order and the orange juice is some of the best anywhere. (Marrakech is a major producer). Coffee wasn't to my personal taste but then it was perfectly ok. Fresh pancakes are also superb. The gourmet dinner also gave a taste of some traditional dishes, no choice other than whether the main course is fish, lamb or chicken - but then everything was excellent so this didn't matter. Loads of food, so make sure you don't eat beforehand! We also asked the Riad for recommendations for other restaurants and I have to say all communication by email was answered promptly and was always so helpful.
(We tried Trattoria - excellent setting by a pool, Italian food which was good. Maison/Gourmet MK - a trendy new Riad renovated by a UK couple - really tastefully done but much less traditional. Food superb but quite pricey.)
Massages were fine but nothing wow. 30 minutes seemed enough and quite thorough.
Our first trip was to the mountains and we had lunch at Kasbah Tamadot (Richard Branson's retreat) which was an excellent choice. A beautiful, yet unpretentious place with stunning views. (Just hope it isn't too cloudy!) Food was good and not too expensive too. The building is lovely. The only downside of the tour was the driver - who told us some nonsense about visiting 2 valley's instead of one and that only one valley was included in the price we had paid through the Riad. We ignored him because we hadn't requested anything extra and it was his own fault if he'd deviated from the route without asking us. You often find the locals trying to extort extra money and it was unfortunate. It meant the driver made less effort and left us to explore the food market at Asni alone. (Inevitably we were accosted by locals trying to sell us things!)
Anyway we explained what happened to the manager of Kniza and he couldn't have been more apologetic. The tour was outsourced and he said he wouldn't use them again. He genuinely was sorry and wanted to make amends. He made several offerings to make it up to us and ended up providing a free taxi to Amanjena which is outside the city (where some of Sex and the City 2 was filmed - my wife wanted to go. Expensive Thai lunch, not much to see in truth), waived the cost of any extras we had (sandwiches one day, spring rolls another evening) and ensured we had a more complete tour of the city - excellent guide, entry to the Majorelle Gardens (not sure why they are so famous as mostly cactus!) and various other places. Overall I think Riad Kniza is an excellent choice and their packages really worthwhile considering. It pretty much meant everything was organised for us and we did and saw everything we wanted to in the short time we were there.
I was actually unsure whether to stay in a Riad or one of the bigger hotels, no doubt in my mind that you should go for the Riad. It's something a little different and definitely worth the change when in Marrakech. The big chain hotels are everywhere, Riad's are not. Service is also exemplary - you can have breakfast whenever and wherever you want. We took a decent bottle of wine and drank it on the rooftop too. You feel almost at home and everyone is so friendly.
Anyway, don't hesitate to go - I'm certain you won't regret Riad Kniza as your choice!

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank ElHutch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spiez, switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 18, 2012

Having just spent 5 glorious days at the Riad Kniza, we have certainly found our Number One spot in Marrakech. The Riad is a peaceful and elegant oasis, housed in a beautifuly and meticulously restored 18th Century villa, in the midst of the 16th Century-like Medina. The entire interior is a feast for the eyes, as are its accomodations. The roof-top terrace, overlooking the Medina, with a wonderful view of the Atlas Mountains, offers a delightful respite at the end of the day. The service staff was extraordinarily professional, accomodating, courteous and friendly. In fact, we have not experienced better service in some of the finest hotels throughout the world. Kamal, the Riad's manager, and his front desk staff of Samira and Amina, were incredibly helpful in meeting our every need, rapidly, efficiently and with a smile.

The breakfasts were sumptuous and delicious, and could be modified to meet individual desires. While the restaurant offers multi-course dinners of highly enjoyable Morrocan fare,in a lovely setting, it also accomodates guests with less substantial dinners, if they so desire. One might add that the 4-Night Package
which includes a dinner with wine, a tour of the Medina, a private tour in the Atlas Mountains, and an hour of spa treatments, was quite an attractive offer.

A stay at the Riad Kniza isn't simply a sojourn in a luxurious hotel. It's experiencing the luxury of life in your own little palace, with a wonderful staff at your beckon call. All in all, it remarkably enhanced our entire Marrakech adventure.

Room Tip: We chose a suite, all of which are the height of luxury and well worth the price.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paschmid55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melrose, Florida
Level Contributor
133 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed April 13, 2012 via mobile

We loved this place! We spent the first 4 nights of our Morocco trip in this lovely riad in the medina of Marrakech. The downstairs public rooms were cozy and beautifully decorated with stunning architectural details. Intricately carved features, intimate and beautiful lighting. Antiques everywhere you looked.

Our suite, number 3, had a king-sized bed, with fireplace, 2 sofas and coffee table, full bath hand-carved entry doors - beautiful.

Take breakfast in your room or upstairs on the large roof top terrace with a great view of the medina. There were several seating areas there- sofas, tables, lounge chairs. Huge breakfast- a mix of Continental and Moroccan. Food was good- not spectacular, but the rest of it made up for that. Apparently other lodgers here including Brad Pitt, Nichole Kidman, Ronald Reagan and Will Smith all chose to stay here and left their photos as a thanks.

My husband and I have traveled all over the world. We work hard and like to reward ourselves when we travel with the best lodging that we can find. This riad did not disappoint!


Stayed April 2012
Helpful?
2 Thank Belinda7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 12, 2012

myself and my husband chose to stay here for our honeymoon, and everything was completely amazing. The hotel collected us promptly from the airport and we were welcomed into the hotel with a refreshing mint tea. Rarely does somewhere live up to the photos and the press, but I have to say this place does. Fresh rose petals in the water features daily, lanterns lighting the courtyards, and various rooms to hide away, each decorated in an opulent marrocan style, and the smell of jasmine in the air.
We stayed in the Yakout suite and I honestly nearly cried when I first saw the room. The bed was massive, the headboard an intricately carved peice of wood and a huge dome above the bed with a beautiful lamp. Every time we left the room it was tidied.
The breakfast was an event, not just a breakfast. Being served on the roof terrace was amazing and there was a lot of food but it was all delicious with freshly squeezed juice and different moroccan jams and pastries. Truly delicious. The waiters were just great as well. Nothing was too much trouble for them. If we returned from the souks or a trip and wanted a drink on the terrace or in the room, we were served straight away.
We booked the package which included a trip around the souks, a trip to the atlas mountains, a meal and a massage. We are in no means wealthy and normally wouldn't spend this amount of money - but it was worth every penny. The meal was several courses of top quality food in an opulent surroundings, and the trips were scheduled at our convenience and request, and they were prsonal excursions. The trip to the atlas mountains was really enjoyable and lasted all day. we visited markets, berber houses and various places. Saida did a fantastic job of the massages as well.
The receptionists were warm and accomodating and we were always welcomed with a smile, nothing was too much trouble. In fact one day I was sick, I think I had sun stroke and the receptionist was quite concerned and called me to check I was okay and offered to get the doctor. not needed thankfully, but it is the thought and the personal care and attention that you really value, and it definitely was personal and caring.
The hotel is ideally situated next to the souks and just inside the walls of the medina (the city walls) this meant it was easy to get a taxi from anywhere back with only a short walk to the riad. I would ask the waiters before I left on the expected price of the taxi, as generally taxis like to add a lot on to the price, and ensure you agree it before you get in!
If I had it to do all over again, I would definitely go back to riad kniza. It was personal, special and they couldn't do enough for us.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed April 11, 2012

Thought we tried something different. Away from the standard hotels to something that little more personal. The staff cannot be praised more. Attention to detail in every respect. From pick up at the airport, meals, arrangements for tours, cookery course everything went smoothly. As others have stated this Riad is just inside the city walls so your car stops just a few minutes walk from the Riad and your luggage is transported through the hustle and bustle of the old Marrakech. The smells, bikes, donkeys, noise can initially be off putting but you very quickly become accustomed and grow to enjoy it. The people are very friendly and helpful. Would strongly recommend the tours the kniza offers. Take the tour of the marrakech on your first full day so that you can get orientated to walking routes and major cites in the city. If you get lost in the souk, you will, then just ask. When we did we were kindly shown the way, just have some loose change for a tip. The riad itself is clean and comfortable, not what you expect to see from the surrounding area. Food was excellent. Just let them know which main course you want, lamb, chicken, fish of the day a few hours in advance. All ingredients are bought within a few yards of the road and so are fresh. I guess the choice is relatively limited so enjoy the local cooking and you won't miss the standard international cuisine. Food hygiene in the kniza is of a high standard and i didn't hear a single complaint. Come with these expectations and you will enjoy the experience.

Room Tip: choose a room away from the street. Can be noisy with kids playing football in the evening!
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Polo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed April 9, 2012

Tea on arrival. Breakfast on the roof. Every desire attended to - and it's not even time to check in!
Once we are ensconced in our room it just gets better. Every detail is carefully executed, and everything works exactly as it should. Where would you like to eat? What would you like to eat? Can we book an outside restaurant or attraction? Would you like a guide? Are you ready for your free tour of he city? There are no restaurant bills and no bar bills - it all just happens smoothly and courteously. At the end of our stay, after checking out, we were offered refreshments, use of the roof terrace and even use of a spare bedroom to change and shower. This is where other hoteliers should come to be trained!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkN186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Property: Riad Kniza
Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Spa Hotel in Marrakech
#11 Romantic Hotel in Marrakech
#11 Luxury Hotel in Marrakech
#17 Family Hotel in Marrakech
#32 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kniza 5*
Number of rooms: 11
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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