I should have written earlier regarding my stay at Riad Farnatchi. I have not reviewed an hotel before - probably through simple inertia - but having recommended (actually insisted) that any friend who would listen should stay at Riad Farnatchi, I was astonished to hear from one of them, who had just looked it up on Trip Advisor, that someone had trashed it`s otherwise impeccable record. I suppose that it is impossible to be all things to all men, but it is truly impossible to understand how anyone could have actually visited Riad Farnatchi and found the staff and management anything other than totally and happily solicitous.
I have visited Marrakech at least a dozen times over the past 20 years. Without naming names, I have been lucky enough to stay in many of the city`s best addresses, but none have combined the charm and genuine happiness that personified all at Riad Farnatchi.
Riad Farnatchi is such a special place from the architecture to the staff, but I can see little point in re-iterating all the plaudits that it has received from your other recent reviewers. In fact, I would leave it at that if it wasn^t for the fact that James (Wix), the owner, had looked after us with such obvious joy. His natural efforts go way beyond the call of duty and the description as "impersonal" is simply absurd.
We are often told that "it takes all types" but it is utterly wrong that one strange individual should be allowed to mislead your readers so comprehensively without comment from a rather more objective (and regular) guest.