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La Sultana Marrakech
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Savings alert! 27% below average rates

The price you found is 27% lower than this hotel's average rate of $220/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,285)
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Reviewed May 16, 2013

A magnificent hotel reflecting the indulgences of a bygone era. This is a beautifully renovated group of buildings that has become a single Riad. Our room was most opulent with all the fixtures and fittings (including Wi-Fi) that one could expect. Even the mini bar consumption of soft drinks was included.

Breakfast was served on the roof of the Riad and one could survey some of the kasbah including the Saadian Tombs which are next door. It's only a short walk to Jemaa-el-Fna square with its huge number of night time food stalls and the buzz of big and friendly crowds.

Hotel staff were most accommodating and our time here was memorable

  • Stayed: April 2013, traveled as a couple
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1  Thank handr40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

the Sultana Marrakech is a majic and exceptional Riad , a beautiful , luxius and a quiet hotel very well located to have a quick access to visit the city.
we've spend a fantastic week and benefit of a hight level of professional services.
Thanks to the team !

  • Stayed: May 2013, traveled as a couple
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2  Thank christine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

The hotel has some luxurious rooms and amazing surroundings with several courtyards and a roof terraces. The decorations in the room and bath-room are unique; it is like staying in the 1001 fair-tale places. The reception manager Saida is very friendly and super professional; she made our stay in the hotel enjoyable despite the problems with the room and the check-in process. The dinner is very good with nice service and beautiful surrounding near the pool.
The hotel is more suitable for couples without children. Furthermore, we missed that personal approach which we experienced at some other hotels of this price range. For instance, the service during the check-in process was unacceptable. Upon our arrival at 12:45, we were told that the Prestige double room we booked does not allow a child, so we had to take one of their suits with significant amount of additional charges. We accepted it, but had to wait more than 2½ hours for the room to be ready, even though we informed them that we have been up since 5:30 am and would really like to have our room as soon as possible. The elevator needs urgent service so it would not make such noise that clearly went through to this expensive suit. The staff at the breakfast is friendly, but it misses that extra level of genuine engagement. A normal taxi from airport without any bargain cost 50 MAD. The hotel charged us 380 MAD for a very old & dirty car to pick us up from the airport. The benefit was that there was no problem to find the hotel. The street immediately outside of the hotel was dirty, smelling of garbage and crowded.

  • Stayed: May 2013, traveled with family
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1  Thank globaltrotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2013

I stayed in this hotel last year (with my brother) - it is so utterly stunning.... - lots of beautiful court yards and little luxury areas to sit and relax - Marrakech itself is totally bonkers (in a wonderful way) and the La Sultana is a wonderful place to get away from it all after the city has twisted your melon (man!).....simply amazing....a once in a lifetime experience for me.....

  • Stayed: June 2012, traveled with family
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2  Thank naomi13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

We are Marrakech lovers and Morocco lovers in general, therefore we spend the second short holiday this year at our beloved country. This time we booked in LS based on the feed back from TA travellers, whilst our earlier stay was spend at Riad Idra.
Overall LS is a very good hotel which offers the std comfort of a 5* rated hotel but it misses that extra level of genuine engagement of the staff: the terras could be a wonderful place but the staff for whatever reason forgets to pamper the hosts with some genuine friendliness and hospitality. From a 5* hotel you should expect with the limited number of tables, what yr guests drink or with how many people they are so table can be dressed accordingly. Here it was like every day was a new day for the waiters and we missed that personal approach which we experienced at some other hotels of this price range.
It has to be said that all other staff is extremely friendly and even if we had an smell issue in our room the manager without hesitation offered us to change room and to do all moves themselves. Really appreciated.
So overall we really appreciated the hotel but not enough to return as it missed that Small Luxury Hotel personal touch.

Stayed: May 2013, traveled with friends
2  Thank Jean1730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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