The double room we booked was not up to the standard we expected with no slippers, a broken socket and it had a strong smell of cigarette smoke. We asked for a different room at reception the next day and was given a much better one: cleaner, no smoke smell, plate of fruit on the table, flowers and basically looking much more like a really nice room. The bed was not a double though, they were 2 large singles that we had to push together. Very firm mattresses.
Despite the eco notice about where to put your towels if you don't need the changed, the cleaners will change them but not straight away - in the morning while you're at breakfast and then will come back about 4pm with the replacements. This is inconvenient if you need to shower or bathe within this time. There's a good omlette station at buffet breakfast (6.30 - 10.30am). Morrocan tea was great, also French bread, Viennese pastries, very limited cooked veg and fresh cut fruit, boiled egg, hot milk and selection of Lipton teas early one, they run out towards 10am. So you can really pace yourself and treat it almost like a brunch.
Pool water was fairly cold mid morning but good! No lifeguard though. Hardly anyone swam in it when we stayed for 5-6 days. Similar menu offered in bar and one restaurant apart from the one where breakfast is served. They give olives and nuts at the bar with the food but not elsewhere. Great singer and guitar player at the bar. I would say the standard of the house keeping was pretty basic. But all the staff are friendly especially if you're courteous and greet/speak French to them. I think it has the potential to be an excellent hotel with the facilities they have but not there yet. It's spacious which I thought was lovely but then they had a constant stream of package tours.
They have beautiful grounds where we really enjoyed a long walk after breakfast as the weather was wonderful, not too hot or bright.
About a tour, we took the one to the Berber village advertised in the hotel among others. Be warned, this involves rock climbing a mountain to see a waterfall which was very nice (though it wasn't Niagara rpoportions!) but potentially extremely dangerous involving a slippery metal ladder! And boulder and almost a vertical climb literally. I do not know how we survived it back down (a different slightly easier route). We went to one very nice restaurant outside of the hotel but they served similar types of food, burgers, brochettes of chicken or mini burgers, pizzas (really good!), grilled fish, pastas. No alcohol outside of the hotel but plenty of mocktails which were enjoyable.
Market place was pretty hardcore, sellers will be very persistent if you show any kind of interest. You need to be firm or you'll feel really harrassed. I just tried to remember that they're only trying to earn a living. I loved the semi precious stone and silver jewellery but if you're not confident in choosing, avoid as you could end up paying too much for not good quality. Some of the woolen coats and jackets, robes with the hoods, leather slippers, small leather goods were worth buying but research your prices and quality of sewing etc..
Walking around was ok except for the road crossing - they can be a little hairy and I was approached by beggars which was hard. Best if you have a working knowledge of French since outside of hotels, signs will be in Arabic and French only, even the menus.
- Official Description (provided by the hotel):
- The Atlas Medina & Spa is surrounded by a garden of 5 hectares in the heart of the Wintering in Marrakech. It offers rooms with private bathrooms, a spa and free parking. Conditioned Atlas Medina & Spa rooms have a TV and a private bathroom. Some rooms have a terrace overlooking the pool or garden and all have free Wi-Fi. ... more less
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- Also Known As:
- Atlas Medina And Spa
- Atlas Medina Hotel Marrakech
- Medina Spa Marrakech
- Atlas Medina Marrakech