We spent a night on two occasions at this hotel in Marrakech, located near the train station in the new district of the city. The first stay we were met by rudeness and a very pushy bell boy who insisted on a tip before the bags hardly touched the floor in our rather shabby room. The reception staff insisted it was not possible to have a cup of coffee at 6 am because breakfast didn't start till 6:30 - other places had kindly even offered us a pack breakfast if we left very early. As it happened, a nice elderly man DID serve us coffee and bread before 6:30 and we were happy to leave him 20 Dirham. The early morning reception staff was also at least friendly though unhelpful. On our second stay (we tried to cancel but didn't get an internet connection in time) we experienced the same extreme rudeness of the reception staff (insisting on a 'voucher' when none is given if booked online). We knew our booking was in their diary since we checked on our previous visit and eventually he relented though no apology. In the evening we ventured up to the 'terrace' where we found an extremely smokey lounge type atmosphere with rather sozzled-looking characters (both men and women!) and tables covered with empty beer bottles. A rather bizarre site after 2 weeks travel in Morocco. It was quite a heavy atmosphere so we left. The rooms are beyond shabby, noisy, TV not working, poor repair. We would not recommend this place even though it seems convenient for a quick departure for an early morning train. Look elsewhere.
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- Also Known As:
- Tachfine Hotel Marrakech