This hotel is advertised as having an indoor pool and childrens area, treatment rooms and mini market. None of these exist ! I cannot understand how the travel agents are getting away with advertising these non-existent facilities, as I particularly booked this hotel for the indoor pool only to be told by the hotel that they had never had one or the treatment rooms etc. Yes they have an outdoor plunge pool but thats it. The food is really bad ie olives, jam, bread and hard boiled eggs for breakfast every day. Even the fruit juice is watered down. My husband and I fully appreciated that there would not be a full variety of food in the evening as we seem to be the only ones on half board, but we were shown into a cold empty restaurant, still with the breakfast crumbs on the tables, and just given the snack bar menu to chose from (mainly burgers, chicken n chips, pizzas etc) The first night there in desperation we chose chicken tagine. This turned out to be a piece of fried chicken covered in chips served in a tagine. Followed by a carton of lemon yoghurt. At the weekend in particular quite a few of the other guests came to breakfast in the pyjamas and slippers! At that point we decided it was a hostel, not a hotel ! It is also in serious need of a clean everywhere, with peeling walls and light fittings coated in thick dust. Maybe in the summer the bar is ok but we found it to be dark and dingy and catering only for men, as I would have been the only female there. Most uncomfortable. When we complained about the food to Mohammed in reception he was clearly embarrassed and did his very best for us, but he knew our complaints were justified. He was brilliant but the odds were against him unfortunately.There must be much better hotels for the money, so do yourself a favour and dont even consider going there. As I said previously perhaps its better in the summer, but it'll still be dirty and dusty with no pool but you may just be lucky enough to have a chef prepare your meals! (oh, and the disco goes on til about 3 in the morning right next door ie no gaps or alleyways between the buildings - right next door)! We will definately go to Marrakesh again as it is brilliant and the people are lovely. We would just give this hotel a wide berth !
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